Southwest Virginia Moving & Storage is a trusted relocation professional based in Christiansburg, Virginia. With a reputation built on many years of experience, they offer local, domestic, and international shipping services. Among the quality moving companies in Lynchburg, VA, their professional and reliable team handles packing, moving, and storage solutions tailored to individual needs. Their storage facility is clean, climate-controlled, and secure, featuring a High Value Security section for precious items. Committed to providing personalized local support and flexible solutions, Southwest Virginia Moving & Storage has earned customer trust by delivering high-quality moving experiences.
Southwest Virginia Moving & Storage
About Southwest Virginia Moving & Storage
Additional Cities Served: Lynchburg, Blacksburg, Christiansburg, Radford, Beckley, MartinsvilleShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Packing services
- Storage services
- Cheap moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Southwest Virginia Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Southwest Virginia Moving & Storage predominantly delivers professional, high-quality moving services, punctuated by a mix of significantly negative experiences from a minority of clients.
Recent Reviews Mention...
“Horrible company left parents stranded”
“Unprofessional and very bad services”
“Took great care in packing and moving my things”
2. Punctuality
Nationwide Average: 8.07/10
Southwest Virginia Moving & Storage shows mixed feedback, with instances of on-time performance as well as significant delays and scheduling issues impacting customer experiences.
Recent Reviews Mention...
“they had an emergency but still came the same day”
“were on time each day”
“promptness”
3. Affordability
Nationwide Average: 7.69/10
Southwest Virginia Moving & Storage receives mixed feedback, with some customers finding great value and competitive pricing, while others criticize the company for being overpriced and charging more than expected.
Recent Reviews Mention...
“Great price!”
“Try to charge me more money”
“competitive estimates make it affordable”
4. Communication
Nationwide Average: 7.53/10
Southwest Virginia Moving & Storage displays a mixed sentiment with instances of poor management and unresponsiveness being outweighed by numerous experiences of prompt, courteous, and effective communication, emphasizing a generally positive customer service experience.
Recent Reviews Mention...
“they sent a tractor trailer truck”
“quick and knowledgeable response”
“amazing communications on logistics”
5. Stick to Prices
Nationwide Average: 5.99/10
Southwest Virginia Moving & Storage generally fails to maintain consistency, often charging customers more than initially quoted, with a rare instance of a bill being less than expected.
Recent Reviews Mention...
“refused to pay more than the original quote”
“Charged me for two hours extra”
“salesperson may have underquoted by over 50%”
6. Speed
Nationwide Average: 8.58/10
Southwest Virginia Moving & Storage generally receives high praise for quick and efficient moves, though there are a few dissatisfactions around delays and slow issue resolutions.
Recent Reviews Mention...
“moved quickly, efficiently”
“moved my possessions in a timely manner”
“loaded the entire house in less than four hours”
7. Friendliness
Nationwide Average: 8.91/10
Southwest Virginia Moving & Storage overwhelmingly receives praise for their polite, courteous, and overall friendly demeanor from movers, despite a few isolated negative experiences.
Recent Reviews Mention...
“shameless, rude”
“Unprofessional, unfriendly”
“the movers were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Southwest Virginia Moving & Storage receives a polarizing mix of feedback, with many customers expressing high satisfaction and a strong intent to use their services again, while a significant minority voice serious dissatisfaction and reluctance to rehire.
Recent Reviews Mention...
“recommend this company and would hire again”
“I don’t recommend them to anyone”
“would not hire again due to poor service”
9. Professionalism
Nationwide Average: 8.31/10
Southwest Virginia Moving & Storage generally receives praise for their professionalism and efficiency, though there were several instances of perceived unprofessional behavior and mishandling.
Recent Reviews Mention...
“Movers were on the phone, unprofessional”
“conduct was unacceptable”
“crew lacked experience and supervision”
10. Conflict Handling
Nationwide Average: 4.07/10
Southwest Virginia Moving & Storage generally shows a lack of effort in adequately addressing and resolving customer complaints and issues, despite one or two efforts to correct specific problems.
Recent Reviews Mention...
“difficult to rectify the situation”
“failed to prepare accordingly for their employees”
“trying to resolve has been a nightmare”
11. Precision & Care
Nationwide Average: 8.01/10
Southwest Virginia Moving & Storage demonstrates a strong dichotomy in customer experiences, with many praising their meticulous handling and protection of belongings, while a significant number of clients report unacceptable damages and mishandling.
Recent Reviews Mention...
“items ended up damaged”
“great care in packing and moving my things”
“covered the doors and put down mats”
Customer Insights
Cost: $ 2686.00 from 3 reviews
Great Crew Members
Teddy, Cassie, Julian | amazing job packing and loading, very friendly and helpful |
James, Latino, Desmond, Julian T. | Took extra time to position the hot tub exactly |
Julian, Desmond, Devin | completed requests promptly and professionally |
Gage, Tony, Justin | Gage, Tony, and Justin were fast, professional |
Julian T., Desmond M. | Julian T. and Desmond M. provided excellent service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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