Southwest Virginia Moving & Storage

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MoversChevron RightVirginiaChevron RightRoanokeChevron RightSouthwest Virginia Moving & Storage
based on 406+ data points
Circle Info

About Southwest Virginia Moving & Storage

Southwest Virginia Moving & Storage is a trusted relocation professional based in Christiansburg, Virginia. With a reputation built on many years of experience, they offer local, domestic, and international shipping services. Among the quality moving companies in Lynchburg, VA, their professional and reliable team handles packing, moving, and storage solutions tailored to individual needs. Their storage facility is clean, climate-controlled, and secure, featuring a High Value Security section for precious items. Committed to providing personalized local support and flexible solutions, Southwest Virginia Moving & Storage has earned customer trust by delivering high-quality moving experiences.

Moving Services

  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • International moving services
  • Packing services
  • Storage services
  • Cheap moving services
  • Small moving services
  • Lastminute moving services
  • Furniture moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2171799

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Southwest Virginia Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.43/10

Nationwide Average: 8.44/10

Comment Dots

Southwest Virginia Moving & Storage predominantly delivers professional, high-quality moving services, punctuated by a mix of significantly negative experiences from a minority of clients.

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Recent Reviews Mention...

Horrible company left parents stranded

Unprofessional and very bad services

Took great care in packing and moving my things

2. Punctuality

5.47/10

Nationwide Average: 8.07/10

Comment Dots

Southwest Virginia Moving & Storage shows mixed feedback, with instances of on-time performance as well as significant delays and scheduling issues impacting customer experiences.

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Recent Reviews Mention...

they had an emergency but still came the same day

were on time each day

promptness

3. Affordability

5.52/10

Nationwide Average: 7.69/10

Comment Dots

Southwest Virginia Moving & Storage receives mixed feedback, with some customers finding great value and competitive pricing, while others criticize the company for being overpriced and charging more than expected.

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Recent Reviews Mention...

Great price!

Try to charge me more money

competitive estimates make it affordable

4. Communication

6.64/10

Nationwide Average: 7.53/10

Comment Dots

Southwest Virginia Moving & Storage displays a mixed sentiment with instances of poor management and unresponsiveness being outweighed by numerous experiences of prompt, courteous, and effective communication, emphasizing a generally positive customer service experience.

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Recent Reviews Mention...

they sent a tractor trailer truck

quick and knowledgeable response

amazing communications on logistics

5. Stick to Prices

2.45/10

Nationwide Average: 5.99/10

Comment Dots

Southwest Virginia Moving & Storage generally fails to maintain consistency, often charging customers more than initially quoted, with a rare instance of a bill being less than expected.

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Recent Reviews Mention...

refused to pay more than the original quote

Charged me for two hours extra

salesperson may have underquoted by over 50%

6. Speed

7.59/10

Nationwide Average: 8.58/10

Comment Dots

Southwest Virginia Moving & Storage generally receives high praise for quick and efficient moves, though there are a few dissatisfactions around delays and slow issue resolutions.

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Recent Reviews Mention...

moved quickly, efficiently

moved my possessions in a timely manner

loaded the entire house in less than four hours

7. Friendliness

8.81/10

Nationwide Average: 8.91/10

Comment Dots

Southwest Virginia Moving & Storage overwhelmingly receives praise for their polite, courteous, and overall friendly demeanor from movers, despite a few isolated negative experiences.

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Recent Reviews Mention...

shameless, rude

Unprofessional, unfriendly

the movers were friendly

8. Will Hire Again

6.67/10

Nationwide Average: 8.18/10

Comment Dots

Southwest Virginia Moving & Storage receives a polarizing mix of feedback, with many customers expressing high satisfaction and a strong intent to use their services again, while a significant minority voice serious dissatisfaction and reluctance to rehire.

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Recent Reviews Mention...

recommend this company and would hire again

I don’t recommend them to anyone

would not hire again due to poor service

9. Professionalism

7.6/10

Nationwide Average: 8.31/10

Comment Dots

Southwest Virginia Moving & Storage generally receives praise for their professionalism and efficiency, though there were several instances of perceived unprofessional behavior and mishandling.

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Recent Reviews Mention...

Movers were on the phone, unprofessional

conduct was unacceptable

crew lacked experience and supervision

10. Conflict Handling

2.01/10

Nationwide Average: 4.07/10

Comment Dots

Southwest Virginia Moving & Storage generally shows a lack of effort in adequately addressing and resolving customer complaints and issues, despite one or two efforts to correct specific problems.

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Recent Reviews Mention...

difficult to rectify the situation

failed to prepare accordingly for their employees

trying to resolve has been a nightmare

11. Precision & Care

6.54/10

Nationwide Average: 8.01/10

Comment Dots

Southwest Virginia Moving & Storage demonstrates a strong dichotomy in customer experiences, with many praising their meticulous handling and protection of belongings, while a significant number of clients report unacceptable damages and mishandling.

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Recent Reviews Mention...

items ended up damaged

great care in packing and moving my things

covered the doors and put down mats

Customer Insights icon

Customer Insights

Cost: $ 2686.00 from 3 reviews


Great Crew Members icon

Great Crew Members

Teddy, Cassie, Julianamazing job packing and loading, very friendly and helpful
James, Latino, Desmond, Julian T.Took extra time to position the hot tub exactly
Julian, Desmond, Devincompleted requests promptly and professionally
Gage, Tony, JustinGage, Tony, and Justin were fast, professional
Julian T., Desmond M.Julian T. and Desmond M. provided excellent service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Southwest Virginia Moving & Storage

Location
195 Sullivan St NW, Christiansburg, VA, 24073
Phone
(540) 381-3738
Link
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