Certified Master Movers is a professional moving company with over 30 years of experience, specializing in handling antiques and heirlooms. This firm, based in Alexandria, Virginia with a sales office in Linden, VA, and a warehouse in Sterling, VA, significantly contributes to the pool of movers in Leesburg, VA. They offer a range of services including local, long-distance, international, corporate, and specialty moving. In addition, they are also skilled in executing office and industrial moves. Founded by Gregg Day, this commitment is reflected in their high-quality services, meticulous attention to detail, and superior moving process. They are also staying diligent amidst the COVID-19 pandemic, strictly adhering to safety guidelines and procedures during their service delivery.
Certified Master Movers, llc
About Certified Master Movers, llc
Additional Cities Served: Herndon, Fairfax, Manassas Park, Huntington, Falls Church, PurcellvilleShow More >
Moving Services
- Local moving
- Longdistance moving
- International moving
- Office moving
- Industrial moving
- Antiques moving
- Storage services
- Residential moving
- Commercial moving
- Specialty moving
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Certified Master Movers, llc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Certified Master Movers, llc is consistently praised for their exceptional service, professionalism, and reliability in handling moves, despite a few isolated experiences of dissatisfaction.
Recent Reviews Mention...
“exceptional service moving a large office”
“Horrible experience with this company.”
“smooth move without any issues”
2. Punctuality
Nationwide Average: 8.07/10
Certified Master Movers, llc consistently arrived early or on time, effectively meeting or exceeding their time commitments across all accounts.
Recent Reviews Mention...
“arrived early and were on time”
“showed up at the earliest end of the provided window”
“accomplished within our time frame”
3. Affordability
Nationwide Average: 7.69/10
Certified Master Movers, llc offers competitive, fair, and consistently lower pricing compared to other moving services, providing exceptional value that is praised for being significantly less expensive without compromising on professional service quality.
Recent Reviews Mention...
“much lower in cost than other quotes”
“competitive rates”
“very reasonable pricing for service”
4. Communication
Nationwide Average: 7.53/10
Certified Master Movers, llc consistently receives high praise for their exceptional responsiveness, clear and effective communication, and the proactive and supportive nature of their staff, particularly highlighting owner Gregg Day's personal involvement and the ease of the entire moving process from initial contact through to completion.
Recent Reviews Mention...
“owner is very communicative”
“friendly and down to earth initial contact”
“Gregg Day was responsive to our questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Certified Master Movers, llc consistently delivers services that align closely with their initial estimates, demonstrating notable accuracy in pricing with very few deviations.
Recent Reviews Mention...
“estimate was reasonable and upfront with pricing”
“Gregg Day's estimate was accurate”
“down to the wire estimates that were spot on”
6. Speed
Nationwide Average: 8.58/10
Certified Master Movers, llc receives consistent praise for their efficiency, demonstrating an ability to pack, load, and unload quickly, outpacing expectations and completing moves in record times through their fast, smart, and hardworking approach.
Recent Reviews Mention...
“packed up faster than expected”
“efficient during the move”
“loading was accomplished quickly”
7. Friendliness
Nationwide Average: 8.91/10
Certified Master Movers, llc consistently exhibits a positive and professional demeanor, with numerous remarks highlighting their team's respectful, polite, and pleasant interactions that effectively contribute to a less stressful moving experience.
Recent Reviews Mention...
“team had a positive and professional attitude”
“clean cut, respectful young men”
“it was a pleasure to work with the team”
8. Will Hire Again
Nationwide Average: 8.18/10
Certified Master Movers, llc overwhelmingly receives positive feedback, with the vast majority of customers expressing high satisfaction and a strong intention to use their services again.
Recent Reviews Mention...
“highly recommend them and would hire again”
“Would definitely not hire again.”
“would use them again for our next move”
9. Professionalism
Nationwide Average: 8.31/10
Certified Master Movers, llc is overwhelmingly regarded as highly professional and courteous, with numerous reviewers specifically praising the crew's positive attitude, efficiency, and the exceptional level of service provided.
Recent Reviews Mention...
“professional and courteous team”
“positive, professional, and can-do attitude”
“nice to deal with such professionals”
10. Conflict Handling
Nationwide Average: 4.07/10
Certified Master Movers, llc has mixed feedback, with instances of refusal to refund and threats of legal action alongside a case where they rectified a cancellation issue.
Recent Reviews Mention...
“Refused to provide a refund of my $10k deposit.”
“threatened with lawyers instead of solving the issue”
“rectified the last-minute cancellation situation”
11. Precision & Care
Nationwide Average: 8.01/10
Certified Master Movers, llc overwhelmingly demonstrates a high level of commitment and precision, assuring that belongings are moved safely and attentively, with isolated instances of dissatisfaction being vastly outnumbered by reports of meticulous and respectful service.
Recent Reviews Mention...
“no items were broken or scratched”
“treated our belongings and new home with great care”
“carefully handled items moved”
Great Crew Members
Napoleon | led our move superbly |
Gregg | Gregg Day was friendly and had helpful hints |
Filo, Gregg Day | Filo was great to work with, Gregg was responsive |
Gregg | Gregg called to check in and was appreciated |
Napoleon | led the move crew and cleaned up when complete |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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