NewRay Moving LLC is a family-owned and operated moving company in Fairfax, Virginia. NewRay offers top-notch local, long-distance, and commercial moving services. This VA mover also provides packing services from highly-trained and efficient packers. If you are looking for movers in Washington DC, DC, NewRay Moving provides free on-site estimates, liability coverage, disassembly and reassembly of furniture, and military discounts. All moving services are performed in the most efficient way possible because each staff member receives rigorous training. NewRay Moving LLC is among the best moving companies in Virginia – it frequently receives 5-star ratings and was presented with the Angie’s List Super Service Award. It is accredited by the FMCSA, BBB, and more.
NewRay Moving LLC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About NewRay Moving LLC
Additional Cities Served: Alexandria, Leesburg, Manassas, Herndon, Fairfax, HyattsvilleShow More >
Moving Services
- Local Move
- LongDistance Move
- Packing Services
- Commercial Moves
Awards
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Summarized Review of NewRay Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
NewRay Moving LLC is generally highly praised for its professionalism, efficiency, and exceptional moving services, though a few customers have reported negative experiences pertaining to cost and item handling.
Recent Reviews Mention...
“great work by movers”
“recommend them enough”
“very good overall experience”
2. Punctuality
Nationwide Average: 8.07/10
NewRay Moving LLC consistently demonstrates a strong track record of arriving on time, often early, with only isolated reports of significant delays.
Recent Reviews Mention...
“on time”
“arrived 15 minutes before scheduled”
“we started on time at 8:16 am”
3. Affordability
Nationwide Average: 7.69/10
NewRay Moving LLC generally receives praise for its reasonable and competitive pricing, though there are a few notable instances of customers encountering higher final costs than initially quoted.
Recent Reviews Mention...
“price is very reasonable”
“final cost exceeded the initial estimate considerably”
“moving the furniture was very affordable”
4. Communication
Nationwide Average: 7.53/10
NewRay Moving LLC generally receives high praise for their customer service and responsiveness, with several mentions of the staff being helpful and communicative, despite a few instances of dissatisfaction centered around customer service issues and responsiveness.
Recent Reviews Mention...
“customer service reps are friendly and responsive”
“little communication barrier, but able to convey messages”
“They answered all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
NewRay Moving LLC generally fulfills its estimates with a trend of fair and transparent pricing, though a few customers have reported prices significantly exceeding their initial quotes.
Recent Reviews Mention...
“final price was very close to the quote”
“Always try to stay within time quoted”
“final cost was almost double the initial estimate”
6. Speed
Nationwide Average: 8.58/10
NewRay Moving LLC generally receives high praise for their efficient and quick moving services, though a few customers experienced slower than expected service.
Recent Reviews Mention...
“super quick and efficient”
“moved very quickly”
“Efficient and move swiftly”
7. Friendliness
Nationwide Average: 8.91/10
NewRay Moving LLC consistently receives high praise for their polite, professional, and kind team, although there are rare instances of unprofessional behavior reported.
Recent Reviews Mention...
“very friendly team overall”
“awesome and accommodating”
“the movers were polite and great”
8. Will Hire Again
Nationwide Average: 8.18/10
NewRay Moving LLC overwhelmingly receives strong endorsements for their services, though there are a few customers who would hesitate due to cost or service issues.
Recent Reviews Mention...
“would hire again”
“couldn't recommend them enough”
“Highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
NewRay Moving LLC generally receives high praise for its team's professionalism, with clients consistently reporting skilled, efficient, and courteous conduct, though a few isolated reviews mention incidents of unprofessional behavior.
Recent Reviews Mention...
“Howard and his team were professional”
“Looking for professional moving team”
“professional and reliable team”
10. Conflict Handling
Nationwide Average: 4.07/10
NewRay Moving LLC shows mixed actions; while some customers experienced exceptional efforts to solve problems, others reported dismissiveness, refusal to compensate, and lack of follow-up on issues.
Recent Reviews Mention...
“Expeditiously found another mover mid move”
“did offer to replace a broken item.”
“willing to disassemble furniture and re-assemble”
11. Precision & Care
Nationwide Average: 8.01/10
NewRay Moving LLC generally receives high praise for their meticulous and respectful approach, although there are a few reports of damage and poor packing which suggest occasional lapses in their service.
Recent Reviews Mention...
“no damage”
“very careful and respectful with our things”
“Move items with care”
Customer Insights
Cost: $ 797.00 from 8 reviews
Local Move Duration: 3 hours from 46 reviews
Interstate Move Duration: 1 days from 4 reviews
Great Crew Members
| Howard | Howard and his team were professional |
| NewRay | Appreciated for the recent move and earned a customer for life |
| Sasha | provided the initial estimate |
| Sasha | encouraged to wrap up within the time and was great |
| Runya, Jawed | handled my items with professionalism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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