Nova Express Movers has been awarded multiple Angie’s Super Service Awards, among other recognitions. This Virginia moving company provides corporate and office moves, as well as residential relocations, storage options, and disposal services. Nova Express Movers proudly provides local and long-distance services for families and businesses. From carefully packing delicate china to crating your beloved flat-screen TV, you can trust Nova Express Movers. This Alexandria, VA moving company is pet-friendly and supports local charities like the Wounded Warrior Project. This business, founded in 2011, will completely customize your moving solution based on your unique needs. Your satisfaction is guaranteed with Nova Express Movers.
Nova Express Movers
Very Good
based on 2819+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Nova Express Movers
Additional Cities Served: Leesburg, Manassas, Herndon, Fairfax, Culpeper, Manassas ParkShow More >
Moving Services
- Residential Moving
- Corporate Office Move
- Small Business Move
- House Move
- Apartment Move
- Storage & Disposal
- Local & Long Distance Services
- Full-Service Residential Moving
- Local Packing and Moving Services
- Free Moving Quote
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/05/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Nova Express Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.8/10
Nationwide Average: 8.44/10
Nova Express Movers generally receives high praise for their professionalism, efficiency, and great moving experience, although a few isolated reports of negative experiences and dissatisfaction do exist.
Recent Reviews Mention...
“great job by movers”
“recommend this company and would hire again”
“fantastic and professional service”
2. Punctuality
8.93/10
Nationwide Average: 8.07/10
Nova Express Movers generally receives high praise for being on time and responsive, though there are a few significant complaints about late arrivals and scheduling issues.
Recent Reviews Mention...
“they were on time”
“arrived 4 hours after the window provided”
“They arrived on time”
3. Affordability
8.59/10
Nationwide Average: 7.69/10
Nova Express Movers generally receives praise for their reasonable pricing and competitive rates, with many customers finding them to be a great value, although there are some reports of inconsistent quoting and concerns over pricing practices from a minority of clients.
Recent Reviews Mention...
“Great pricing and deals”
“over-priced compared to another known case”
“price is reasonable and a lot better than competitors”
4. Communication
7.8/10
Nationwide Average: 7.53/10
Nova Express Movers has received polarized feedback, with numerous customers praising their responsiveness, helpfulness, and clarity, while a significant number of others have reported poor experiences involving unresponsiveness, ignored inquiries, and a lack of follow-up.
Recent Reviews Mention...
“Very communicative”
“filed a complaint and received no response”
“no one replied to my customer service emails”
5. Stick to Prices
8.04/10
Nationwide Average: 5.99/10
Nova Express Movers generally adheres to the initial cost estimates provided, often coming in under or precisely on the quote, despite a few instances of billing discrepancies highlighted by some customers.
Recent Reviews Mention...
“movers charged me for their lunch break”
“no hidden fee implies sticking to quoted prices”
“Came in under original estimate”
6. Speed
8.67/10
Nationwide Average: 8.58/10
Nova Express Movers generally receives high praise for their efficiency and quick service, though a few customers report experiences with slow and delayed moves.
Recent Reviews Mention...
“They were efficient and fast”
“took unnecessarily long to move my apartment”
“moved our entire stuff in just a few short hours”
7. Friendliness
9.8/10
Nationwide Average: 8.91/10
Nova Express Movers is consistently recognized for their considerate, respectful, and engaging team members, though there is a concerning report of unprofessional behavior that should not be overlooked.
Recent Reviews Mention...
“were so friendly”
“Dominique and Rashawn were very friendly”
“Perfect mix of demeanor and discipline demonstrates friendliness”
8. Will Hire Again
8.57/10
Nationwide Average: 8.18/10
Nova Express Movers generally receive high praise for their services with many customers expressing a strong intent to use them for future moves, though there is a minority of dissatisfied customers who would not use their services again.
Recent Reviews Mention...
“Highly recommend and would hire again”
“would definitely hire again”
“recommend them and would hire again”
9. Professionalism
9.06/10
Nationwide Average: 8.31/10
Nova Express Movers generally receives high praise for their professional, organized, and hardworking team, despite a few criticisms regarding unprofessional behavior and lack of responsiveness from certain members.
Recent Reviews Mention...
“very professional and organized”
“very professional”
“impressed with the professionalism”
10. Conflict Handling
3.38/10
Nationwide Average: 4.07/10
Nova Express Movers has received predominantly negative feedback regarding their post-issue resolution, with customer complaints highlighting a lack of response, denials of responsibility, and inadequate compensation, despite a few acknowledgments of sincere efforts and proactive resolutions by certain staff members.
Recent Reviews Mention...
“filed a complaint and received no response”
“no resolution offered for the slow move”
“unwilling to resolve my issue”
11. Precision & Care
8.53/10
Nationwide Average: 8.01/10
Nova Express Movers generally receives high praise for taking good care of customers' possessions, although there are several reports of damage which raise concerns about consistency in their service.
Recent Reviews Mention...
“took great care of our furniture”
“Handled awkward and expensive items with special care”
“they severely damaged my wooden bed frame”
Customer Insights
Cost: $ 942.00 from 5 historical data points
Hourly Minimum: 2 hours from 6 reviews
Local Move Duration: 4 hours from 74 reviews
Great Crew Members
| Dominique, Rashawn | efficient, fast and very friendly |
| Rashad, Musa, Burzam | energetic and went above and beyond |
| Nova express movers | Delivered on making move less stressful |
| James,Marcus | James for effective dispatch, Marcus for leading move well |
| All | all movers mentioned positively |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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