Pro American Van Lines is a family-owned moving company providing professional local and long-distance moving and storage services in Maryland, Virginia, and Washington DC. Their experienced staff offers a range of services including furniture disassembly and assembly, packing of personal belongings, equipment, and household goods, as well as loading and unloading. They also provide temporary storage in their climate-controlled warehouses equipped with CCTV cameras. Pro American Van Lines aims to make the moving process stress-free for their clients with affordable rates, fully licensed and insured services, and personalized attention to customers' specific needs and requests. When ready for the next move, consider checking out other moving services in Leesburg, VA for more options.
Pro American Van Lines LLC
Moving Services
- Apartment/Condo moving services
- Office moving services
- House/cottage moving services
- Furniture disassembly and packing
- Belongings, household goods, kitchenware packing
- Equipment disassembly, blinds removing
- Loading all items in the truck, careful transportation
- Furniture assembly at your new destination, unpacking and help getting settled
- Temporary storage in a warehouse
- Furniture assembly and disassembly
Virginia Moving License
Active
Last Checked: 04/07/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Pro American Van Lines LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pro American Van Lines LLC is highly praised for their professionalism, efficiency, and exceptional moving services, despite a few reports of damages and subpar experiences.
Recent Reviews Mention...
“superb job by movers”
“great work by movers”
“fantastic experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Pro American Van Lines LLC overwhelmingly receives high praise for their timeliness and consistent on-time arrivals, with only a few instances of delays or late arrivals mentioned.
Recent Reviews Mention...
“they were on time”
“Came on time”
“Showed up 2.5 hours later than expected.”
3. Affordability
Nationwide Average: 7.69/10
Pro American Van Lines LLC is highly regarded for its reasonable and competitive pricing, with numerous reviews highlighting great value, despite a few criticisms regarding cost-related issues.
Recent Reviews Mention...
“most expensive quote received”
“pricing was reasonable”
“Moved to a different state for a very reasonable price”
4. Communication
Nationwide Average: 7.53/10
Pro American Van Lines LLC generally excels, with many customers praising their responsiveness and the quality of interactions, although a few reported significant communication issues.
Recent Reviews Mention...
“listened to our directions well”
“outstanding communication throughout the process”
“employee ended call abruptly”
5. Stick to Prices
Nationwide Average: 5.99/10
Pro American Van Lines LLC generally adheres to their initial estimates, with many customers experiencing accurate or even lower-than-quoted charges, despite a few reports of increased costs.
Recent Reviews Mention...
“had to make multiple trips due to wrong truck size”
“estimate was very close to spot on”
“Cost more than expected, owner dismissive”
6. Speed
Nationwide Average: 8.58/10
Pro American Van Lines LLC consistently receives praise for their quick and efficient moving services, despite a few instances of longer-than-expected move times.
Recent Reviews Mention...
“done in under the expected time”
“Longer duration due to smaller truck and two trips.”
“Dennis & Sasha were fast”
7. Friendliness
Nationwide Average: 8.91/10
Pro American Van Lines LLC consistently receives praise for their exceptional courtesy, patience, and cooperative nature, with numerous mentions of team members being exceptionally kind and going above and beyond in their interactions.
Recent Reviews Mention...
“Dennis & Sasha were friendly”
“crew was professional and went the extra mile”
“team was patient and easy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Pro American Van Lines LLC enjoys overwhelmingly positive feedback, with the vast majority of clients expressing high satisfaction and a strong inclination to use their services again, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Definitely recommend”
“will be using them again”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Pro American Van Lines LLC overwhelmingly receives high praise for their professionalism, efficiency, and courteous behavior, despite a few isolated incidents of unprofessional conduct.
Recent Reviews Mention...
“professionalism and attention to detail were evident”
“One crew member was uninterested and on his phone.”
“Dennis & Sasha were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Pro American Van Lines LLC demonstrates a consistently poor approach, with customers experiencing passivity, dismissiveness, and inefficiency in addressing issues and damages.
Recent Reviews Mention...
“supervisor was passive about issues and damages”
“exceeded max timeline for the claims process”
“Owner was very dismissive and not helpful”
11. Precision & Care
Nationwide Average: 8.01/10
Pro American Van Lines LLC overwhelmingly receives high praise for their meticulous attention to detail and care in moving possessions, despite a few reports of damage.
Recent Reviews Mention...
“not a single item was broken”
“careful with our belongings”
“never had anything get broken”
Customer Insights
Local Move Duration: 5.5 hours from 12 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Denys, Alex | outstanding communication and professionalism |
| Dennis, Sasha | Dennis & Sasha professional, fast, and friendly |
| Dennis, Vitaly, Sasha | Professional and went the extra mile |
| Dennis, Sasha, Jose | efficiently loaded and wrapped up furniture |
| Denys, Sasha, Jose | thanked by name for good service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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