Express Moving and Storage is a locally-owned and operated business in Springfield, VA. It is a premium moving and storage service operating in the DMV area. Established in 2013, Express Moving and Storage is a proud member of the Virginia Movers and Warehousemen’s Association. It has the necessary licenses and insurance to protect your belongings and everyone involved in your move. This company offers moving services and storage solutions for individuals, families, and businesses. With its experienced and helpful staff, you can rest assured that your move will go smoothly. For those who are looking for movers in Washington DC, DC, Express Moving and Storage is worth considering. They are experts at what they do and are always ready to lend a helping hand. Express Moving and Storage also specializes in junk removal, house cleaning, downsizing, and home organization.
Express Moving and Storage
About Express Moving and Storage
Additional Cities Served: Alexandria, Fairfax, Manassas Park, Vienna, Falls Church, PurcellvilleShow More >
Moving Services
- Residential Movers
- Commercial Moving
- Storage Services
- Moving Labor
- Furniture Moving
Authorized
for Interstate Moves
Last Checked: 08/26/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Express Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Express Moving and Storage is highly praised for its exceptional service, professionalism, and efficiency, consistently impressing customers and earning recommendations.
Recent Reviews Mention...
“they did a good job moving my items”
“Best moving experience I've ever had”
“fabulous company”
2. Punctuality
Nationwide Average: 8.07/10
Express Moving and Storage consistently demonstrates a strong commitment to being on time, often arriving early, and maintaining open communication with customers about their arrival times, despite a few instances of delays.
Recent Reviews Mention...
“punctual”
“The movers were prompt ”
“On-time”
3. Affordability
Nationwide Average: 7.69/10
Express Moving and Storage is overwhelmingly appreciated for its reasonable pricing, transparency, and comparably lower costs than competitors, despite a single instance of a cost increase over the initial quote.
Recent Reviews Mention...
“the price ended up being very high”
“better price than other quotes”
“their fees are fair and honest”
4. Communication
Nationwide Average: 7.53/10
Express Moving and Storage excels in keeping their customers well-informed and satisfied through prompt, friendly, and effective interactions throughout the entire moving process.
Recent Reviews Mention...
“owner personally confirmed move and answered after hours”
“Robin coordinated two weekends worth of moves”
“Respectful and organized indicates good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Express Moving and Storage overwhelmingly receives praise for its transparency, with most customers reporting no hidden costs and prices being as quoted, despite a few reports of significant price increases.
Recent Reviews Mention...
“fees are fair and honest”
“paid 50% more than initially quoted”
“price was on target with the quote provided.”
6. Speed
Nationwide Average: 8.58/10
Express Moving and Storage is highly praised for its fast, efficient service, with the vast majority of customers impressed by how quickly and smoothly their moves were handled, despite a couple of reports of slower service.
Recent Reviews Mention...
“made the move take twice as long”
“so incredibly quick”
“efficient indicates speedy move”
7. Friendliness
Nationwide Average: 8.91/10
Express Moving and Storage overwhelmingly impresses with numerous accounts of their personnel being polite, professional, accommodating, and genuinely pleasant to work with.
Recent Reviews Mention...
“The moving team was amazing”
“respectful and organized indicates friendliness”
“friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Express Moving and Storage overwhelmingly receives positive feedback, with the majority of customers expressing a strong inclination to use their services again and recommend them to others.
Recent Reviews Mention...
“disheartening to watch unnecessary packing”
“best experience I’ve ever had”
“will be using them for all my future moves”
9. Professionalism
Nationwide Average: 8.31/10
Express Moving and Storage is overwhelmingly regarded as highly professional, with consistent praise for their efficiency, attention to detail, and exceptional service, despite a single mention of a lack of professionalism.
Recent Reviews Mention...
“moving team was professional”
“efficient, clean, respectful, organized shows professionalism”
“skills of each packer/mover were outstanding”
10. Conflict Handling
Nationwide Average: 4.07/10
Express Moving and Storage generally shows a strong commitment to resolving issues and making amends, albeit with occasional lapses in follow-through and advice that may not meet all customer expectations.
Recent Reviews Mention...
“went above and beyond during an elevator conflict”
“offered repair but never heard back”
“Ray took the cushion and got it cleaned the same day”
11. Precision & Care
Nationwide Average: 8.01/10
Express Moving and Storage consistently demonstrates exceptional attention and carefulness, ensuring that belongings are moved with the utmost respect and caution, with only rare instances of minor damage.
Recent Reviews Mention...
“nothing was damaged”
“incredibly quick, careful, and thorough”
“efficient, clean, respectful, and organized”
Customer Insights
Local Move Duration: 4 hours from 11 reviews
Great Crew Members
Juan | great team, wrapped and packed everything fast |
Robin, Caesar | Robin and Caesar (owners) have a heart and soul |
Robin | coordinated two weekends worth of moves |
Peter | prompt in answering and great service |
Peter | movers were communicative and Peter was extremely helpful. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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