Zebna Movers is a full-time local and out-of-state moving company, highly regarded for being reliable, affordable, and trusted in the DMV (Washington D.C., Maryland, and Virginia) area. With years of experience in the moving and storage business, they offer a range of services, including local moving, long-distance moving, out-of-state moving, packing services, storage services, logistic services, commercial moving, residential moving, and office moving. Their commitment to excellence is shown through their emphasis on teamwork, customer support, and technological advancements in their logistic processes and equipment. They strive to make a positive difference in their clients' moving projects and build long-term relationships. For more information on moving services in the area, you can consult the list of trusted rankings of the best Washington DC, DC movers.
Zebna Movers
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About Zebna Movers
Additional Cities Served: Alexandria, Manassas, Fairfax, Greenbelt, Vienna, Falls ChurchShow More >
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Moving Services
- Local Moving
- Long Distance Moving
- Out Of State Moving
- Packing Services
- Storage Services
- Logistic Services
- Commercial Moving
- Residential Moving
- Office Moving
- Furniture Assembly
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Summarized Review of Zebna Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Zebna Movers is predominantly praised for their professionalism, efficiency, and outstanding moving experiences, though a few customers have reported dissatisfaction with their services.
Recent Reviews Mention...
“best movers I have had in years”
“very happy with their service”
“they are getting a 1 star”
2. Punctuality
Nationwide Average: 8.07/10
Zebna Movers generally exceeds expectations with consistent reports of early or on-time arrivals, despite a couple of instances of delays or cancellations.
Recent Reviews Mention...
“they were very timely”
“movers were on time”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Zebna Movers is generally regarded as cost-effective and transparent in pricing, despite a few concerns about honoring initial cost discussions and matching fees in quotes and contracts.
Recent Reviews Mention...
“reasonably priced”
“cost discussed on initial call was not honored”
“Fair and reasonable price”
4. Communication
Nationwide Average: 7.53/10
Zebna Movers is highly praised for its exceptional responsiveness, constant updates, and polite interaction, despite a few instances of dissatisfaction related to cancellation communication and customer service.
Recent Reviews Mention...
“provide great customer service”
“customer satisfaction did not matter when I called”
“very responsive before the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Zebna Movers has mixed reviews with numerous customers praising their honesty and lack of hidden fees, while others criticize them for not honoring initial quotes and contracts.
Recent Reviews Mention...
“cost discussed on initial call was not honored”
“no hidden costs”
“quote and contract prices were different”
6. Speed
Nationwide Average: 8.58/10
Zebna Movers generally demonstrates exceptional proficiency and rapid service, despite a few instances of delays and inefficiencies as reported by some customers.
Recent Reviews Mention...
“they deliver the same day”
“fast”
“move was EXTRA long due to only 2 workers doing most work”
7. Friendliness
Nationwide Average: 8.91/10
Zebna Movers is overwhelmingly perceived as professional, courteous, and highly polite, with nearly all reviews highlighting their exceptional manners and positive attitudes.
Recent Reviews Mention...
“very professional and patient”
“rude employee, not friendly”
“Movers were rude and incompetent”
8. Will Hire Again
Nationwide Average: 8.18/10
Zebna Movers has overwhelmingly positive feedback, with numerous customers expressing enthusiasm for recommending and rehiring the company for future moves, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“very happy with their service”
“I WILL NEVER USE THIS COMPANY AGAIN”
9. Professionalism
Nationwide Average: 8.31/10
Zebna Movers generally receives high praise for the professional behavior and conduct of its moving crew, with most customers appreciating their professionalism, courtesy, and respectful demeanor throughout the moving process.
Recent Reviews Mention...
“they were professional”
“If this is highly trained, afraid to see untrained”
“professional and patient through the moving process”
10. Conflict Handling
Nationwide Average: 4.07/10
Zebna Movers displays a mixed sentiment among customers, with some experiencing a lack of concern for issues caused, while others commend the company for going above and beyond, including proactively fixing problems and adjusting fees.
Recent Reviews Mention...
“customer satisfaction did not matter when I emailed and called”
“did not attempt to right the wrong”
“Refused to repair damages they caused”
11. Precision & Care
Nationwide Average: 8.01/10
Zebna Movers generally excels, with numerous customers praising their professionalism and care for belongings, despite a few reports of minor damages.
Recent Reviews Mention...
“scratched up my walls”
“damages to my things without proper resolution”
“Caused minor and significant damages”
Customer Insights
Local Move Duration: 4.5 hours from 4 reviews
Great Crew Members
| El,Tom | Praised for being much better people |
| Nick | immediate response and facilitated smooth process |
| Carlos | Carlos and his team did fantastic job |
| El Ibra | El Ibra ensured a seamless move |
| Vladimir | Vladimir was awesome during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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