Craig Van Lines is a family-owned and operated business that started in the 1940s. It has served its local community in Gainesville, VA for over four generations, providing professional moves throughout Northern Virginia, Washington DC, and Maryland. Craig Van Lines specializes in home and office moves, fragile-item packing, and storage services. If you're seeking Leesburg, VA movers, look also at other local options. Its movers are well-trained, professional, and courteous. They will help you take furniture apart and put them back together at your new location, so you have nothing to worry about. When you book a move with this company, your floors and walls will be covered, while extra padding will be used for delicate items and antiques to protect them during transport. There are no hidden fees, and free moving quotes are provided upfront. Craig Van Lines is ProMover-certified and BBB-accredited. It has two other Virginia offices in Fairfax and Arlington.
Craig Van Lines
About Craig Van Lines
Additional Cities Served: Manassas, Fredericksburg, Winchester, Fairfax, Culpeper, HyattsvilleShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Craig Van Lines?
Error. Please try again later.
Summarized Review of Craig Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Craig Van Lines predominantly receives high praise for their competency, professionalism, and excellent moving services, though there are a few reports of dissatisfaction regarding service experiences and handling of items.
Recent Reviews Mention...
“competent and professional work”
“excellent service packing us out of the house”
“consistently perform above expectations”
2. Punctuality
Nationwide Average: 8.07/10
Craig Van Lines generally demonstrates reliability and timeliness, with most reviews highlighting on-time arrivals and adherence to scheduled times despite a few instances of early arrivals or delays.
Recent Reviews Mention...
“They are prompt”
“They met both delivery day and time.”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Craig Van Lines is highly praised for its competitive and often below-estimate pricing, though there are a few reports of final charges significantly exceeding initial quotes.
Recent Reviews Mention...
“price was one of the best”
“best value out of all the moving quotes”
“the total was less than the estimate”
4. Communication
Nationwide Average: 7.53/10
Craig Van Lines receives mixed reviews, with many customers praising their responsiveness and customer service, while a significant number report issues with unresponsiveness and poor communication, particularly post-move.
Recent Reviews Mention...
“crews are polite, courteous”
“Thanks for the great customer service!”
“treated like family”
5. Stick to Prices
Nationwide Average: 5.99/10
Craig Van Lines generally maintains a good record, with many customers reporting that the final cost was as expected or even lower, despite a few instances of price increases beyond the initial quotes.
Recent Reviews Mention...
“received a refund check, less than estimate”
“Final price was close to the estimate provided”
“increase in price, not sticking to quotes”
6. Speed
Nationwide Average: 8.58/10
Craig Van Lines overwhelmingly receives praise for its efficient, quick, and hardworking moving services, despite a few reports of longer-than-expected move times.
Recent Reviews Mention...
“efficient”
“didn’t stop kept going”
“Very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Craig Van Lines overwhelmingly receives praise for their professional, courteous, and polite staff, though a few isolated reports highlight negative experiences with rudeness.
Recent Reviews Mention...
“friendly and down to earth”
“crews are polite, courteous”
“extremely professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Craig Van Lines overwhelmingly receives high praise and positive recommendations for future hires, although a small fraction of feedback is notably negative.
Recent Reviews Mention...
“would hire again”
“Love them”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Craig Van Lines consistently demonstrates a high level of professionalism, skill, and courtesy, with only rare instances of unprofessional behavior or mishandling of items reported.
Recent Reviews Mention...
“professional conduct”
“excellent work by movers”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Craig Van Lines shows a polarizing performance, with instances of excellent customer service and responsiveness juxtaposed against significant lapses in communication and issue resolution.
Recent Reviews Mention...
“Handled the incident with the vehicle very well”
“did not care about the lost or damaged items”
“4 month response time and demanded payment”
11. Precision & Care
Nationwide Average: 8.01/10
Craig Van Lines generally provides careful and respectful moving services, though there are several instances of significant mishandling leading to damages, highlighting inconsistencies in their service quality.
Recent Reviews Mention...
“care about your stuff”
“handled all belongings with care”
“packers labeled everything as miscellaneous”
Customer Insights
Local Move Duration: 11.75 hours from 9 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Juan C, Manuel, Rolando | provided excellent service |
| Craig | packed up and stored everything incredibly well |
| EDWIN CAMPOS | worked his tail off on a challenging drive |
| Craig | thanked by name which indicates great work |
| Fred | Fred ensured a safe and efficient move during the pandemic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Craig Van Lines
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Leesburg Moving Services
