The Other Moving Company has been helping Virginians relocate their homes and businesses since 1998. It is the go-to company for people who want a casual, stress-free experience, whether they’re moving elsewhere in the state, across the country, or to an international destination. As an agent of North American Van Lines, The Other Moving Company is one of the premium movers in Hayes, with the resources to efficiently handle any size move. Its movers are trained professionals skilled in packing, loading, and unloading customers’ belongings. They specialize in white glove delivery, taking extra care of your fragile items, so they arrive without damage. To keep your things safe during transit, this company also offers climate-controlled storage solutions. For a wider selection of movers in Norfolk, VA, you can check out our listings. Nevertheless, with The Other Moving Company, you can rest assured that your belongings will be in perfect condition until you’re ready to receive them at your new home.
The Other Moving Company
About The Other Moving Company
Additional Cities Served: Newport News, Hampton, Portsmouth, Suffolk, Petersburg, HopewellShow More >
Moving Services
- Local moving services
- Long distance moving services
- Intransit storage solutions
- Climatecontrolled storage
- Truck rentals
- White Glove Moving
- Piano Moving Services
- Auto Shipping Logistics Services
- Home Staging Services
- Consolidation Solutions
Virginia Moving License
Active
Last Checked: 04/07/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for The Other Moving Company?
Error. Please try again later.
Summarized Review of The Other Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Other Moving Company typically provides exceptional moving services and garners high praise from customers, despite a few reports of dissatisfaction regarding service speed, pricing, and claims processing.
Recent Reviews Mention...
“everything was outstanding”
“my items were stolen and damaged”
“these folks are great”
2. Punctuality
Nationwide Average: 8.07/10
The Other Moving Company generally demonstrates timely arrivals and prompt service, though there have been a few instances of delays and late crews.
Recent Reviews Mention...
“my stuff finally came on the 16th, 4 days late”
“team was early”
“Arrived early on moving day”
3. Affordability
Nationwide Average: 7.69/10
The Other Moving Company generally offers fair and competitive pricing, with several reviews highlighting costs coming in under estimates, though there are some concerns about prices being higher than expected or above the initial quotes.
Recent Reviews Mention...
“pricing was fair”
“reasonably priced for conditions nowadays”
“they just want your $9300”
4. Communication
Nationwide Average: 7.53/10
The Other Moving Company generally receives praise for outstanding, accommodating, and flexible interactions, yet there are several notable exceptions where customers experienced poor responsiveness, management issues, and unprofessional conduct.
Recent Reviews Mention...
“communication was outstanding”
“owner did not respond to my insurance claims”
“accommodating to special requests and flexible”
5. Stick to Prices
Nationwide Average: 5.99/10
The Other Moving Company has mixed feedback with several customers reporting accurate or lower-than-expected charges, while a notable number of others experienced charges exceeding the initial estimates.
Recent Reviews Mention...
“they nailed the FaceTime price quote twice”
“did not stick to quoted prices”
“want to make your move as stress free as possible they stick to that word”
6. Speed
Nationwide Average: 8.58/10
The Other Moving Company generally receives praise for being efficient and quick, although there are a few reports of delays and slowness.
Recent Reviews Mention...
“4 days late, missing beds and parts box”
“deliberately slow movers”
“rushing to get to another job”
7. Friendliness
Nationwide Average: 8.91/10
The Other Moving Company generally receives praise for having a courteous, professional, and personable staff, despite a few instances of reported negative behavior.
Recent Reviews Mention...
“the crew was respectful and fun”
“employees told me bad things would happen if I didn't tip”
“courteous and thought ideas staging the move in”
8. Will Hire Again
Nationwide Average: 8.18/10
The Other Moving Company has garnered overwhelming positive feedback, with the majority of clients expressing high satisfaction and a strong propensity to recommend their services for future moves, despite a small number of customers having negative experiences.
Recent Reviews Mention...
“absolutely recommend them”
“would not hire again”
“recommended by a realtor, would hire again”
9. Professionalism
Nationwide Average: 8.31/10
The Other Moving Company generally receives praises for having courteous, well-organized, and hard-working movers, although there are isolated reports of unprofessionalism and poor conduct.
Recent Reviews Mention...
“Brian and the crew were terrific”
“crew was pushy for tips”
“well organized and courteous movers”
10. Conflict Handling
Nationwide Average: 4.07/10
The Other Moving Company appears to have a mixed reputation with several customers expressing dissatisfaction with the company's response to issues and a few praising its accommodations and efforts to resolve problems.
Recent Reviews Mention...
“management will not admit wrongdoing”
“denied my late delivery claim”
“owner most accommodating”
11. Precision & Care
Nationwide Average: 8.01/10
The Other Moving Company generally receives high praise for their careful packing and protection of items, with numerous instances of belongings being moved without damage, though there are a few reports of property damage and carelessness.
Recent Reviews Mention...
“they damaged my property”
“careful packing and protection of your stuff”
“nothing broke during the move”
Customer Insights
Cost: $ 1036.00 from 5 reviews
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
| Brian | Brian made great efforts to get us moved |
| Catherine | was very accommodating and helpful |
| Cam, JP, Bill | Cam and JP exceeded my expectations, Bill was very kind and professional |
| Dominique Williams | always treated belongings with care and patience |
| Chris,Don,Ryan | crew was outstanding, hardworking and experienced |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact The Other Moving Company
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Norfolk Moving Services
