The Other Moving Company (TOMCO) is a leading moving company serving Hayes, VA, and surrounding areas since 1996. The company is an agent of North American Van Lines and has a team of trained movers and a resource network to take your items and possessions directly to your new location. TOMCO helps reduce the troubles related to residential and commercial moves, whether you need help with a local, long-distance, interstate, or international relocation. TOMCO also has these services to its portfolio: specialty moving services, home staging services, truck rentals, approved military movers, and timeshare renovation provisions. From moving supplies and storage containers to white-glove deliveries, TOMCO guarantees to make any move seamless. If you seek further assistance, also consider looking into Newport News, VA moving services for more options. The company operates a fleet of nearly 30 trucks and has a spacious warehouse to accommodate clients’ storage needs. TOMCO is a recipient of the Gold Pursuit of Excellence award for continuously providing outstanding customer service.
The Other Moving Company, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local moving services
- Long distance moving services
- Intransit storage solutions
- Climatecontrolled storage
- Truck rentals
- White glove moving
- Piano moving services
- Home staging services
- Professional packing options
- Logistics handling
Virginia Moving License
Active
Last Checked: 04/07/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of The Other Moving Company, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Other Moving Company, Inc. is generally perceived as exceptional and professional by the vast majority of clients, with numerous mentions of highly satisfactory experiences; however, there are a few isolated reports of poor service, including property damage, theft, and billing issues.
Recent Reviews Mention...
“outstanding in every way”
“experienced property damage and theft”
“second successful move with this company”
2. Punctuality
Nationwide Average: 8.07/10
The Other Moving Company, Inc. generally displays flexibility and promptness in their scheduling and delivery, with the crew often arriving on time, though there are few instances of notable delays and lack of communication.
Recent Reviews Mention...
“flexible to adjust the timing for delivery”
“stuff finally came on the 16th, 4 days late”
“all your timelines met”
3. Affordability
Nationwide Average: 7.69/10
The Other Moving Company, Inc. is generally perceived as offering fair and reasonable pricing, with multiple instances of costs coming in under estimates, though there are a few complaints regarding higher than expected charges.
Recent Reviews Mention...
“pricing was fair”
“reasonably priced for conditions nowadays”
“they just want your $9300”
4. Communication
Nationwide Average: 7.53/10
The Other Moving Company, Inc. generally receives high praise for outstanding, courteous, and professional interactions, although there are notable instances of dissatisfaction related to management responsiveness and follow-up on claims and issues.
Recent Reviews Mention...
“Communication was outstanding”
“management did not respond to insurance claims”
“courteous and well organized”
5. Stick to Prices
Nationwide Average: 5.99/10
The Other Moving Company, Inc. generally provides accurate estimates and frequently charges less than estimated, although there have been a few instances of significant overcharging.
Recent Reviews Mention...
“accurate estimates and they nailed it”
“allowed me to pay with credit card without a deposit”
“Pricing is excellent”
6. Speed
Nationwide Average: 8.58/10
The Other Moving Company, Inc. receives mixed feedback, with some customers experiencing significant delays while others praise the company for quick and steady moving services.
Recent Reviews Mention...
“stuff came 4 days late”
“have moved me multiple times, to date”
“delayed packing process taking 3 days instead of 2”
7. Friendliness
Nationwide Average: 8.91/10
The Other Moving Company, Inc. generally receives high praise for their crew's courteousness, professionalism, and kind attitude, although there are a couple of reports of unprofessional and demanding behavior.
Recent Reviews Mention...
“crew was terrific, respectful and fun”
“movers demanded tips for basic duties”
“courteous and offered thoughtful staging ideas”
8. Will Hire Again
Nationwide Average: 8.18/10
The Other Moving Company, Inc. generally receives high praise for their services with numerous customers stating they would recommend and rehire the company, despite a few instances of strongly negative feedback regarding trust and satisfaction issues.
Recent Reviews Mention...
“absolutely recommend them for your next move”
“would not hire due to violated trust”
“would definitely use their service again”
9. Professionalism
Nationwide Average: 8.31/10
The Other Moving Company, Inc. is overwhelmingly described as professional, courteous, and respectful, despite isolated incidents where the crew's behavior was seen as unprofessional.
Recent Reviews Mention...
“crew was unprofessional and demanded tips”
“the team was professional”
“courteous and well organized”
10. Conflict Handling
Nationwide Average: 4.07/10
The Other Moving Company, Inc. has received predominantly negative feedback for their handling of claims and complaints, although a few customers have praised them for their eagerness to fix issues and going the extra mile to resolve complex problems.
Recent Reviews Mention...
“owner ignored insurance claim request”
“company doesn't care and denied my claim”
“eager to fix anything related to the move”
11. Precision & Care
Nationwide Average: 8.01/10
The Other Moving Company, Inc. generally receives glowing reports for their meticulous and protective approach, with numerous customers noting their possessions were carefully packed, transported without damage, and even minor issues promptly rectified, outweighing the rare instance of reported property damage and theft.
Recent Reviews Mention...
“experienced property damage and theft”
“careful packing and protection of my stuff”
“careful details of packing our items”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Brian | Brian did whatever it took to get us moved |
| Catherine E. | commended for accommodating to special requests |
| Christy | Christy was helpful and professional |
| Brian | movers themselves were very professional and pleasant |
| Larry,Brian | Larry exceptional on phone, Brian set up the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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