Gentle Giant Moving Company offers a comprehensive range of moving services, storage solutions, and packing for residential or commercial clients. With over 40 years of experience, they are renowned for their highly trained movers and a stress-free proprietary moving process that has earned them numerous awards. Gentle Giant operates in 20 locations across the United States, providing local and long-distance moving services as well as piano moving, commercial moving, and various storage facilities. Committed to customer satisfaction and ethical practices, the company's clients love them so much that 80% of their business comes from referrals and repeat customers. If you wish to explore more movers in La Plata, MD, feel free to check out our main page.
Gentle Giant Moving Company
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Commercial Moving Services
- Storage Facilities
- Packing & Unpacking
- Moving Box Delivery
- Piano Moving Services
- Craning & Specialty Moving
- White Glove Moving
- Personal Move Coordinators
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company is highly praised for their professionalism, friendliness, efficiency, and knowledge, with customers expressing a desire to book again and recommending them as the best moving company ever.
Recent Reviews Mention...
“they were professional, friendly, efficient, and knowledgeable”
“excellent experience and will book again”
“absolutely loved the experience with Gentle Giant”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company generally receives high praise for arriving early or on time and completing moves quickly, though there is a singular report of them not showing up.
Recent Reviews Mention...
“arrived early”
“arrived and completed the move quickly”
“were prompt”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company is highly regarded for its lower-than-estimated bills, valued services at competitive prices, and a variety of cost-effective options.
Recent Reviews Mention...
“total bill was lower than estimate”
“the service was valued at half the price of a previous move”
“Provided a variety of options, not just the most expensive.”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company generally excels in keeping their clients well-informed and engaged throughout the moving process, though there has been a rare complaint about lack of response.
Recent Reviews Mention...
“Andrew answered all questions”
“Ryan contacted me about their arrival time”
“very communicative with us about where things needed to be moved”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company consistently adheres to or comes in under their initial price estimates, evidencing their commitment to trustworthiness and transparency in billing.
Recent Reviews Mention...
“bill was lower than the below-market estimate”
“no mention of price changes, implying adherence to quoted”
“bill came in under the quoted minimum”
6. Speed
Nationwide Average: 8.58/10
Gentle Giant Moving Company is highly praised for completing moves significantly quicker than anticipated, demonstrating efficiency, not wasting time, and having energetic staff that often goes above and beyond expectations.
Recent Reviews Mention...
“process took 2 hours less than anticipated”
“only 3.5 hours for the entire moving process”
“did so in record time”
7. Friendliness
Nationwide Average: 8.91/10
Gentle Giant Moving Company is highly regarded for their team's pleasant demeanor, personable nature, and professional, efficient service, making the moving process exceptionally friendly and positive.
Recent Reviews Mention...
“they were friendly”
“Dex and Dakari were personable and easy-going”
“very friendly, loved talking with Donny and Ricky”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle Giant Moving Company enjoys overwhelmingly positive feedback, with the majority of clients expressing a strong intention to use their services again and recommend them to others.
Recent Reviews Mention...
“would definitely use Gentle Giant again”
“will be booking them again”
“would recommend to all my friends and family”
9. Professionalism
Nationwide Average: 8.31/10
Gentle Giant Moving Company receives high praise for its efficiency, politeness, and consistently professional demeanor throughout the moving process.
Recent Reviews Mention...
“they were so professional”
“Dex and Dakari were extremely efficient”
“professionalism noted on multiple occasions”
10. Precision & Care
Nationwide Average: 8.01/10
Gentle Giant Moving Company excels in wrapping furniture, being gentle and cautious with belongings, and taking significant pains to ensure everything is well-protected.
Recent Reviews Mention...
“extremely efficient at wrapping furniture”
“extremely gentle and cautious with our belongings”
“handled all items with care”
Great Crew Members
| Dex, Nick, Carlos | were professional, friendly, efficient, and knowledgeable |
| Andrew, Dex, Dakari | Andrew made booking process quick, Dex and Dakari efficient and personable |
| Donny,Ricky,Ryan,Zack,Dex | amazing individuals, very professional and personable |
| Buenaventura,Talisman,Octavian | prompt, efficient and very professional |
| Dex, Gabriel D, Gabriel C, Cristian | were extremely gentle, professional, and conducted the move in record time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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