RG Quality Moving & Storage LLC is a Virginia-based nationwide moving company with years of industry experience. Serving both residential and commercial clients, their services cater to local and long-distance moves in Manassas, VA. The founder, Robert Gonzalez, embarked on this venture after 12 years of working with another company, pouring his extensive experience and customer-centric approach into this business. This company provides all-encompassing services such as packing, disassembly, transportation, and reassembly of furniture, skillfully handling items like pianos. Registered, licensed, bonded, and insured for national moves, they offer custom solutions suitable for a variety of moving needs. RG Quality Moving & Storage LLC is acknowledged for their eminent customer service, reliability, and meticulousness, assuring that every client's belongings are managed with utmost care.
RG Quality Moving & Storage LLC
Moving Services
- Local Moving
- LongDistance Moving
- Furniture Moving
- Residential Moves
- Commercial Moves
- FlatRate Moving
- Hourly Moving
- Packing Materials
- Fragile Items Only Packing
- Piano Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of RG Quality Moving & Storage LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
RG Quality Moving & Storage LLC consistently receives praise for their exceptional moving services, professionalism, and efficiency, though rare incidents of damage and billing issues have been noted.
Recent Reviews Mention...
“great experience with the moving service”
“best movers by far and highly recommend them”
“great service by movers ”
2. Punctuality
Nationwide Average: 8.07/10
RG Quality Moving & Storage LLC consistently demonstrates timely arrivals and notable promptness, with only a singular instance of being late.
Recent Reviews Mention...
“they were timely”
“showed up on time”
“arrived on time for both walk-through and delivery”
3. Affordability
Nationwide Average: 7.69/10
RG Quality Moving & Storage LLC is highly praised for their fair, reasonable, and competitive pricing, making them a preferred choice for those seeking value in their moving and storage services.
Recent Reviews Mention...
“affordable prices”
“had incredible value”
“price was extremely fair”
4. Communication
Nationwide Average: 7.53/10
RG Quality Moving & Storage LLC generally exhibits excellent customer service through persistent, responsive, and detailed interactions, with a strong emphasis on Joanne's role in enhancing communication, despite isolated incidents of dissatisfaction.
Recent Reviews Mention...
“office staff provided best customer service”
“admin personnel kept us in the loop throughout”
“constant follow-up calls”
5. Stick to Prices
Nationwide Average: 5.99/10
RG Quality Moving & Storage LLC generally maintains the quoted cost with transparent pricing, though there has been an instance of a significant pricing dispute.
Recent Reviews Mention...
“no hidden gotcha fees”
“provided me with a very reasonable price”
“paid less than the very fair quote”
6. Speed
Nationwide Average: 8.58/10
RG Quality Moving & Storage LLC consistently impressed customers with their efficiency, completing moves quickly, staying on schedule, and ensuring fast loading and unloading times, despite one report of taking double the estimated time.
Recent Reviews Mention...
“stayed on schedule”
“movers were SO efficient”
“really hustled during the move”
7. Friendliness
Nationwide Average: 8.91/10
RG Quality Moving & Storage LLC consistently demonstrates exceptional professionalism and courtesy across the board, making customers feel like family and leaving a strong impression of warmth and respect throughout their interactions.
Recent Reviews Mention...
“crew was courteous and respectful”
“movers were very professional and polite”
“Joanne was SUCH a lovely individual”
8. Will Hire Again
Nationwide Average: 8.18/10
RG Quality Moving & Storage LLC is overwhelmingly recommended by most customers for future moves, indicating a high level of satisfaction and trust in their services.
Recent Reviews Mention...
“definitely recommend them”
“would recommend them exclusively going forward”
“would recommend them to anyone”
9. Professionalism
Nationwide Average: 8.31/10
RG Quality Moving & Storage LLC consistently receives praise for their exceptionally professional, efficient, and hardworking moving team, highlighted by the effective leadership of individuals like Weyfred and Robert, despite a single report of dissatisfaction regarding the movers.
Recent Reviews Mention...
“packers/movers were professional”
“crew was professional”
“professional and thorough during the move”
10. Conflict Handling
Nationwide Average: 4.07/10
RG Quality Moving & Storage LLC shows a mixed response with instances of both refusal to acknowledge or resolve issues and commendable actions to repair damage, leading to a polarized customer experience.
Recent Reviews Mention...
“refusal to offer a solution for the damages”
“refused to acknowledge wrongdoing and offer resolution”
“Notice broken table base, put screws in it”
11. Precision & Care
Nationwide Average: 8.01/10
RG Quality Moving & Storage LLC overwhelmingly receives praise for their meticulous and careful approach, with a vast majority of testimonials highlighting their exceptional care in preventing damage, though there are rare mentions of issues related to cleanliness and minor damage.
Recent Reviews Mention...
“all belongings are in good shape”
“nothing got broken or damaged”
“handled my items with care”
Customer Insights
Local Move Duration: 4.5 hours from 7 reviews
Great Crew Members
| Wilford, Warren, David | excellent job during the move |
| Joanne | Joanne was clear/articulate about the move |
| Joan | provided great customer service |
| Mr. Gonzalez | took initiative to provide immediate walk-through and estimate |
| Robert, Joann | referred by friends and happy with their work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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