Pauly's Movers

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Pauly's Movers
based on 152+ data points
Circle Info

About Pauly's Movers

Pauly's Movers is a professional moving company offering comprehensive services which include free on-site/virtual estimates. The company takes pride in its reputation, so much so that its reputation is backed by the Google Local Guarantee when hired through their platform. Additionally, Pauly's Movers uses fully equipped, regularly cleaned trucks to perform each move. Their team is handpicked and specifically trained to deliver exceptional service. The company serves various locations including Baltimore, Richmond, and the Treasure Coast, amongst others. It is highly commended by its customers for providing prompt, professional, understanding, and above-and-beyond service. The company's founding date was not available.

Moving Services

  • Professional Moving Services
  • Free On-Site/Virtual Estimate
  • Long-Distance Moves
  • Local Moving Services
  • Commercial Moves
  • Residential Moves
  • Moving Service with Fully Equipped Trucks
  • Fast and Straightforward Moving Service
  • High-Quality Clean Trucks for Moving
  • Moving Service for Surrounding Areas
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

3870168

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Pauly's Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.03/10

Nationwide Average: 8.44/10

Comment Dots

Pauly's Movers is highly esteemed for their professional, efficient, and friendly moving services, though there is a small fraction of dissatisfaction regarding billing discrepancies and damaged items.

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Recent Reviews Mention...

great work by movers

Pauly’s Movers were professional and efficient

move was great and stress free

2. Punctuality

8.98/10

Nationwide Average: 8.07/10

Comment Dots

Pauly's Movers consistently arrived on time, demonstrating promptness and reliability in their service.

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Recent Reviews Mention...

came to the house on time

arrived on time as promised

Prompt in their service

3. Affordability

5.17/10

Nationwide Average: 7.69/10

Comment Dots

Pauly's Movers receives mixed reviews, with some customers finding them to be a great value, while others criticize them for unexpected extra charges and final bills significantly exceeding initial quotes.

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Recent Reviews Mention...

Final bill was more than double the estimate.

still over double what was quoted

quote was about half of others

4. Communication

6.98/10

Nationwide Average: 7.53/10

Comment Dots

Pauly's Movers generally excels, receiving high praise for responsiveness, customer service, and maintaining smooth interactions, although a few instances of poor explanation and perceived defensiveness slightly mar an otherwise commendable performance.

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Recent Reviews Mention...

went very smoothly since I first started talking to Randy

it was not explained

quick to reply

5. Stick to Prices

2.29/10

Nationwide Average: 5.99/10

Comment Dots

Pauly's Movers consistently fails to adhere to their initial estimates, often adding undisclosed fees and significant extra charges post-service.

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Recent Reviews Mention...

Fees and charges not disclosed on the estimate.

bill was $3000 instead of $1300 quoted

charged $360 extra over the quoted price

6. Speed

8.03/10

Nationwide Average: 8.58/10

Comment Dots

Pauly's Movers generally provides exceptionally fast and efficient service, but there has been a rare instance where the job was left incomplete.

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Recent Reviews Mention...

moved everything within two hours

moved me out quickly and arrived quickly

Fast service during the move

7. Friendliness

8.86/10

Nationwide Average: 8.91/10

Comment Dots

Pauly's Movers is highly praised for their exceptional, courteous, and professional staff, despite a singular report of unprofessional behavior.

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Recent Reviews Mention...

Zion and Tre provided exceptional service

very friendly staff

Friendly service

8. Will Hire Again

7.85/10

Nationwide Average: 8.18/10

Comment Dots

Pauly's Movers receives overwhelmingly positive feedback, with the majority of customers expressing a strong desire to use their services again, despite a few dissenting voices.

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Recent Reviews Mention...

recommend this company and would hire again

would highly recommend this company

goes above and beyond to get the job done

9. Professionalism

8.9/10

Nationwide Average: 8.31/10

Comment Dots

Pauly's Movers is highly praised for the consistent professionalism displayed by its team during moves, despite a single complaint directed towards management.

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Recent Reviews Mention...

Zion and Matthew showed great professionalism

they were professional and efficient

very professional

10. Conflict Handling

3.14/10

Nationwide Average: 4.07/10

Comment Dots

Pauly's Movers demonstrates inconsistent efforts ranging from mere apologies and insufficient refunds to promises of fixing damage, but overall shows a lack of proactive action.

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Recent Reviews Mention...

merely apologized for issues

Jay said he will fix the wall

only refunded $3 for their mistakes

11. Precision & Care

7.32/10

Nationwide Average: 8.01/10

Comment Dots

Pauly's Movers generally provided excellent service, with numerous customers reporting successful, safe moves and attentive treatment of their belongings, although there were a few instances of damage and negligence.

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Recent Reviews Mention...

handled everything successfully and safely

put down a runner to protect my new apartment

Took good care of my items, no damage reported

Great Crew Members icon

Great Crew Members

Zion, MatthewZion and Matthew showed great professionalism and attention to detail
Zion, TreZion and Tre worked efficiently and methodically
RandyRandy facilitated a smooth process from start to end
Jerard, Ketron, RobJerard, Ketron, and Rob were on it
Aarin, ZionGreat job moving heavy furniture professionally
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Pauly's Movers

Location
McKenney, VA, 23872
Phone
(804) 886-1930
Link
Google
Yelp
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