Stewart Moving & Storage offers a wide range of complete and à la carte services for local, long-distance, interstate, and international moves. This moving company has been providing quality moving services for over 20 years. It accepts various types of jobs, from residential and commercial moves to military and government relocations. Stewart Moving also provides packing services, supplies, and temporary and long-term storage in its state-of-the-art facilities. The company’s storage facility is designed with your needs in mind – it is clean, secure, and easily accessible. Stewart Moving’s crews are trained to handle your belongings with care and respect. They understand that every move is unique, which aligns with the diverse choice of Richmond, VA movers. They offer free move estimates to ensure you get the best possible value for your money. Stewart Moving operates a fleet of 125 trucks and employs over 200 workers. It has locations in Midlothian, VA, and eight other cities in four states.
Stewart Moving & Storage
About Stewart Moving & Storage
Additional Cities Served: Petersburg, Hopewell
Moving Services
- Local Moving
- Long Distance Moving
- Interstate Moving
- International Moving
- Packing & Supplies
- Short & Long Term Storage
- State of the Art, Secure Storage Warehouse Facilities
- Trained, Professional Moving Teams
- Full & a la Carte Services to meet your needs
- Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Stewart Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stewart Moving & Storage appears to be a company with starkly contrasting reviews, where a few customers report excellent service, but the majority describe their experiences as highly negative, citing poor service, damage to belongings, and dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“incredibly professional and insightful”
“great work by Moses and his crew”
2. Punctuality
Nationwide Average: 8.07/10
Stewart Moving & Storage has received mixed feedback with several instances of significant delays and lack of communication, although there are also reports of being on time.
Recent Reviews Mention...
“arrived on time”
“team showed up on time”
“arrived during the scheduled timeframe”
3. Affordability
Nationwide Average: 7.69/10
Stewart Moving & Storage is predominantly criticized for charging customers significantly more than initial quotes, engaging in dubious pricing tactics, with the exception of one instance of praise for excellent pricing.
Recent Reviews Mention...
“charged $600 more than the original estimate”
“priced higher than other companies”
“They are NOT cheap”
4. Communication
Nationwide Average: 7.53/10
Stewart Moving & Storage seems to struggle with consistent communication and responsiveness, although there are isolated incidents where customers report satisfactory interactions.
Recent Reviews Mention...
“communicative”
“kept us informed during the entire move”
“communicated often”
5. Stick to Prices
Nationwide Average: 5.99/10
Stewart Moving & Storage has received mixed feedback with praise for explaining costs and delivering close to estimates, while several customers report significant discrepancies and dissatisfaction with not adhering to initial quotes.
Recent Reviews Mention...
“cost was 25% over the in-home estimate”
“did not stick to quoted prices”
“did not stick to quoted prices and services”
6. Speed
Nationwide Average: 8.58/10
Stewart Moving & Storage receives mixed feedback, with some customers appreciating a seamless and quick process, while others criticize the movers for being slow, unprofessional, and spending excessive time on their phones.
Recent Reviews Mention...
“Extremely quick”
“fast service by team”
“Quick”
7. Friendliness
Nationwide Average: 8.91/10
Stewart Moving & Storage receives mixed reviews indicating both exceptionally courteous and notably rude interactions with clients.
Recent Reviews Mention...
“maintained very positive attitude”
“they are friendly”
“very professional and such a joy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Stewart Moving & Storage appears to have a significant number of unsatisfied customers who express strong regret and a staunch unwillingness to use their services in the future, despite a few outliers who would readily recommend and continue to use the company.
Recent Reviews Mention...
“recommend this company and would hire again”
“made the transition seamless”
“would highly recommend Stewart Moving”
9. Professionalism
Nationwide Average: 8.31/10
Stewart Moving & Storage has received mixed reviews, with instances of unprofessional behavior such as laziness and damage during moving, overshadowing the compliments of hardworking and courteous crew members.
Recent Reviews Mention...
“Professional crew”
“incredibly professional”
“All team members were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Stewart Moving & Storage generally fails to accept accountability and offer satisfactory resolutions for damages, with complaints mentioning poor communication, inadequate compensation, and lengthy response times, despite one instance where they were commended for honoring a commitment.
Recent Reviews Mention...
“Have not picked up their ramps for over a week”
“claims process was a joke”
“did not right the wrongs adequately”
11. Precision & Care
Nationwide Average: 8.01/10
Stewart Moving & Storage seems to struggle significantly, with numerous reports of damaged belongings and mishandling of items, despite a few instances where customers noted careful handling.
Recent Reviews Mention...
“Everything arrived undamaged”
“great care moving our furniture and other things”
“took good care of the furniture and protected walls & doors”
Customer Insights
Local Move Duration: 9 hours from 9 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Charles | Great work by Charles and team |
| Steve, Amanda, James | Steve and Amanda provided excellent service, and James led the move team well |
| Moses | extremely professional, friendly, and hard working |
| Chris | Outstanding, fast, friendly, careful, meticulous, and professional service |
| Lamar | helped me throughout the process, hard work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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