AAAA Self Storage & Moving is a family-owned company and part of the Nicholson Companies operating since 1973. The Nicholson Companies provides complete service self-storage management and a wide variety of services to more than 50 facilities in Virginia, its surrounding areas, and other states east of the Mississippi. With an office location in Newport News, the company’s Trusted Movers Network offers you top-notch storage and moving services, including climate-controlled units, drive-up storage, moving supplies, boat/RV storage, goods protection, and surveillance. If you're seeking a mover in Newport News, VA, AAAA Self Storage & Moving makes your move and storage process seamless and is a top-rated provider in the region.
AAAA Self Storage & Moving
Good
based on 339+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
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Summarized Review of AAAA Self Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.35/10
Nationwide Average: 8.44/10
AAAA Self Storage & Moving consistently receives praise for its friendly and professional staff, clean and secure facilities, and exceptional customer service.
Recent Reviews Mention...
“Helpful and nice service felt like quality”
“staff was very friendly”
“Very clean, staff was nice and awesome”
2. Affordability
8.46/10
Nationwide Average: 7.69/10
AAAA Self Storage & Moving is generally seen as providing reasonable rates and cost-effective storage solutions, with many customers noting discounts and competitive pricing, although a few mention higher rates or annual increases.
Recent Reviews Mention...
“reasonable rates”
“average cost for the size and amenities”
“they found me discounts”
3. Communication
9.49/10
Nationwide Average: 7.53/10
AAAA Self Storage & Moving consistently receives praise for their helpful, friendly, and professional staff, who demonstrate excellence in customer service and attentiveness, with only a minor issue noted regarding an automated phone system.
Recent Reviews Mention...
“kind and professional representative”
“Samantha at the front desk was very helpful”
“helpful and friendly staff”
4. Friendliness
9.79/10
Nationwide Average: 8.91/10
AAAA Self Storage & Moving consistently demonstrates a welcoming and professional atmosphere, with reviews highlighting pleasant and approachable staff members who are highly praised for their personability and excellent customer service.
Recent Reviews Mention...
“Employees have been nothing but nice”
“kind and professional representative”
“friendly staff”
5. Will Hire Again
9.39/10
Nationwide Average: 8.18/10
AAAA Self Storage & Moving receives enthusiastic endorsement from clients for repeat engagement, marked by a consistent willingness to recommend their services and a strong inclination to be repeat customers, with only a single dissenting opinion regarding long-term use.
Recent Reviews Mention...
“would hire again”
“always enjoy doing business with AAAA”
“Would hire staff again because they are awesome”
6. Professionalism
9.4/10
Nationwide Average: 8.31/10
AAAA Self Storage & Moving consistently receives accolades for their representatives' professional behavior, attentive and helpful service, and the clean and safe conditions of their facilities maintained by a knowledgeable staff.
Recent Reviews Mention...
“professional representative”
“Staff acted professionally by being nice”
“Mallory was very professional”
7. Precision & Care
7.92/10
Nationwide Average: 8.01/10
AAAA Self Storage & Moving consistently receives praise for their attentive approach to customer possessions and ensuring that personal belongings are well-protected without signs of damage.
Recent Reviews Mention...
“personal belongings were cared for”
“they care about customers and their possessions”
“stuff has showed no signs of damage”
Great Crew Members
| Samantha,Caitlin | fantastic work and enjoyable to work with |
| Samantha | Very helpful at the front desk |
| Mallory | Mallory ensured understanding and was professional |
| Mallory, Shane | very attentive and proactive communication |
| Alexis | Alexis ensured safety and made it an easy process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact AAAA Self Storage & Moving
217 Harpersville Rd, Newport News, VA, 23601
(757) 320-1208
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