Two Men and a Truck is a nationwide, full-service moving company with over 35 years of experience. The company offers comprehensive home and business relocation, packing and unpacking, and junk removal services. With more than 350 locations worldwide, the company provides local and long-distance moving services, featuring professionally-trained movers and top-of-the-line equipment. They are just one of many experienced movers serving Newport News, VA. In addition to standard moving services, they also offer portable, onsite warehouse, and vaulted storage units, as well as packing supplies and boxes for a smoother moving experience. Their customer referral rate is at 96%, showcasing their commitment to customer satisfaction.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Hampton, Williamsburg, Poquoson, Smithfield, Williamsburg, Pembroke
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Cheap and affordable moving
- Lastminute moving
- Furniture moving
- Commercial moving
Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck appears to have a predominantly negative reputation with numerous complaints ranging from damaged items and overcharging to poor customer service, despite a few glowing reviews praising their ease of move and excellent communication.
Recent Reviews Mention...
“Ray and James did amazing work”
“great work by movers”
“smoothest move ever”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally receives positive reviews for being on time, though there are notable instances of significant delays and poor communication regarding timing.
Recent Reviews Mention...
“the guys were punctual”
“on time”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck is overwhelmingly perceived as expensive and lacking in value, with complaints of overcharging and costs far exceeding initial estimates, although there is a solitary instance of the final cost being lower than expected.
Recent Reviews Mention...
“prices were very competitive”
“charged me over 2100 hundred bucks for a 10 mile move”
“stayed within budget ”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck predominantly struggles, with numerous reports of difficulties in resolving issues, ignored communication attempts, and poor service, though there are a few exceptions of excellent interactions.
Recent Reviews Mention...
“great communication”
“never responded to my calls”
“Communication at every stage was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck generally has a poor reputation, with many customers reporting being significantly overcharged beyond initial estimates, though there is a rare instance of a final cost being lower than expected.
Recent Reviews Mention...
“the final price had no surprises”
“stayed within quoted price ”
“honored their quote”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck receives mixed feedback, with some customers praising their quick service while others criticize them for wasting time and requiring customer intervention to expedite the moving process.
Recent Reviews Mention...
“they were quick”
“they were quick but careful”
“It took forever”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives positive feedback for their courteous and helpful demeanor, though a few reports highlight instances of unprofessionalism and lack of communication.
Recent Reviews Mention...
“Ray and James were polite”
“polite and respectful”
“were a pleasure to be around”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck appears to have a predominantly negative perception, with many customers expressing a strong unwillingness to use their services again despite a few positive testimonials.
Recent Reviews Mention...
“would definitely hire Ray and James again”
“will not hesitate to call on them again”
“would only consider these movers again”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck seems to exhibit significant inconsistencies, with several customers complaining about unprofessional behavior, while a few others praise their professionalism and hardworking attitude.
Recent Reviews Mention...
“Ray and James were professional”
“polite, respectful, and good workers”
“definitely surpassed their job description”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck demonstrates a significant lack of effort in addressing, compensating, or rectifying damages and issues, resulting in widespread dissatisfaction among customers.
Recent Reviews Mention...
“making sure she was comfortable and happy”
“did not stand behind their guarantee”
“given a discount because of the time issue”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally receives strong criticism for causing damage to customers' belongings and homes, with frequent mentions of negligence and improper handling.
Recent Reviews Mention...
“respectful of our property and home”
“gentlemen were first class in packing”
“care and consideration with her things”
Customer Insights
Cost: $ 1046.00 from 7 reviews
Local Move Duration: 6 hours from 7 reviews
Great Crew Members
Ray,James | Ray and James worked hard and were polite |
Christopher | managed the move from start to finish |
Damian, Kaijuan, Travis | care and consideration, making sure she was comfortable and happy before they left |
Jalen, Maurice | Jalen and Maurice were professional, patient, and kind |
Mr Grossi, Mr. Damon | great success and stress free with my move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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