Bekins Moving Solutions is a reputable moving company with a strong presence in Norfolk, VA. Although the specific number of years in business is not mentioned, the company has been serving communities for a considerable amount of time. As part of a nationwide network, Bekins offers its services not only in Norfolk but also across the country, including Virginia Beach, VA. They are proud to offer a wide range of services, including packing, loading, transportation, and unpacking. With a focus on personalized service, attention to detail, and a commitment to excellence, Bekins Moving Solutions distinguishes itself as a reliable choice for any moving needs.
Bekins Moving Solutions
based on 1647+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bekins Moving Solutions
Additional Cities Served: Chesapeake, Norfolk, Hampton, Portsmouth, Suffolk, PoquosonShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Last-minute moving
- Furniture moving
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Summarized Review of Bekins Moving Solutions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.08/10
Nationwide Average: 8.44/10
Bekins Moving Solutions has a polarized reputation with significant negative experiences reported, though a few customers noted exceptional service.
Recent Reviews Mention...
“Julie and Paola did an amazing job”
“Erick and Antonio made the moving service amazing”
“great team and fast packing”
2. Punctuality
8.68/10
Nationwide Average: 8.07/10
Bekins Moving Solutions frequently disappoints its customers by being late, despite a few instances of being on time.
Recent Reviews Mention...
“they came early”
“they were on time”
“arrived 10 minutes earlier than anticipated”
3. Affordability
4.96/10
Nationwide Average: 7.69/10
Bekins Moving Solutions has mixed reviews, with some customers finding great value in their pricing while others complained about high, hidden costs that made the service seem expensive.
Recent Reviews Mention...
“would have been cheaper to buy new stuff”
“hired at a great price”
“lie about the contract and extremely rude”
4. Communication
7.78/10
Nationwide Average: 7.53/10
Bekins Moving Solutions generally receives negative feedback due to rude staff attitudes, a lack of communication for extended periods, and poor follow-up, despite a singular mention of great communication and people skills.
Recent Reviews Mention...
“asked and answered questions thoroughly”
“Great communication when it came to all the items”
“Speaks both English and Spanish, good communication”
5. Stick to Prices
3.45/10
Nationwide Average: 5.99/10
Bekins Moving Solutions has a poor reputation due to delayed delivery without providing proper updates.
Recent Reviews Mention...
“Did not stick to promised services”
“transparent with their quotes”
“delayed delivery without proper updates”
6. Speed
9.76/10
Nationwide Average: 8.58/10
Bekins Moving Solutions receives mixed reviews, with some customers finding their service quick, while others experienced significant delays.
Recent Reviews Mention...
“knocked it out in just under 2 full days”
“Erick and Antonio were fast and efficient”
“fast packing”
7. Friendliness
9.6/10
Nationwide Average: 8.91/10
Bekins Moving Solutions shows mixed responses, with some customers experiencing issues with professionalism and courtesy, while others praise the movers for being super nice and friendly.
Recent Reviews Mention...
“Andres, Hector and Diego made everything easy.”
“Very courteous and nice”
“it was a pleasure to be in her presence”
8. Will Hire Again
9.14/10
Nationwide Average: 8.18/10
Bekins Moving Solutions experiences polarized feedback, with several customers expressing strong dissatisfaction and a refusal to rehire, while a minority highlight exceptional satisfaction and a keenness to use their services again.
Recent Reviews Mention...
“would hire Andres, Hector, and Diego again.”
“would hire Bekins again”
“Highly thankful for these ladies”
9. Professionalism
9.17/10
Nationwide Average: 8.31/10
Bekins Moving Solutions is criticized for unprofessional behavior, including arguing, suspected thievery, and having sick, unprofessional movers.
Recent Reviews Mention...
“they are professional and courteous”
“Tatiana's professionalism was amazing.”
“conducted themselves very professionally”
10. Conflict Handling
1.99/10
Nationwide Average: 4.07/10
Bekins Moving Solutions has consistently failed to rectify issues, including damages, losses, and customer complaints, showing a lack of intention to address or correct their mistakes effectively.
Recent Reviews Mention...
“still actively waiting on a resolution”
“did not make right on missing and broken items”
“didn't rectify any issues”
11. Precision & Care
8.51/10
Nationwide Average: 8.01/10
Bekins Moving Solutions generally receives negative feedback for damaging items and property, though there are rare exceptions where customers note careful handling.
Recent Reviews Mention...
“careful with our belongings”
“took great care of my shipment”
“household goods were packed with care”
Customer Insights
Local Move Duration: 6 hours from 6 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Andres,Hector,Diego | did an awesome job and made everything really easy. |
| Julie, Paola | did an amazing job and were highly efficient |
| Erick, Antonio | Erick and Antonio were amazing and efficient |
| Tatiana | Tatiana's attention to detail and professionalism were amazing. |
| Jason,Tatiana,Hector | they were great and worked with making the move painless |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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