Southside Moving and Storage is a professional moving company that has been serving the Hampton Roads area, including the Peninsula and Eastern Shore. They are a fully licensed, bonded, and insured moving company offering a range of services such as residential and commercial moving, military moves, intrastate moves, short or long-term storage, piano moving, and professional packing services. When looking for the trusted Virginia Beach, VA relocation experts, Southside Moving and Storage could be an option to consider. They take pride in providing a customized moving experience tailored to each individual's needs, whether it's an entire house move or just moving a heavy sofa.
Southside Moving and Storage
About Southside Moving and Storage
Additional Cities Served: Chesapeake, Norfolk, Hampton, Portsmouth, Suffolk, PoquosonShow More >
Moving Services
- Residential Movers
- Commercial Movers
- Storage Services
- Local Moves
- Intrastate Moves
- Short or Long Term Storage
- Piano Movers
- Moving Boxes & Supplies
- InHome Moves
- Professional Packing Service
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Southside Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Southside Moving and Storage is highly regarded for its efficiency, professionalism, and the exceptional service provided by its team, though there were a few reports of dissatisfaction among overwhelmingly positive feedback.
Recent Reviews Mention...
“they treated my furniture carefully and were efficient”
“Joe and Sean did an amazing job”
“Steve R., Joe, and Caleb did everything asked”
2. Punctuality
Nationwide Average: 8.07/10
Southside Moving and Storage consistently demonstrates outstanding promptness and reliability in their service, with nearly all customers commending their on-time arrivals and professional timing.
Recent Reviews Mention...
“were on-time”
“Steve R., Joe, and Caleb were on time”
“They were very responsive, punctual”
3. Affordability
Nationwide Average: 7.69/10
Southside Moving and Storage generally offers competitive and reasonable prices, with many customers highlighting great value and savings compared to competitors, although there are notable concerns regarding unexpected charges and experiences of being overcharged.
Recent Reviews Mention...
“The rate was an exceptional value”
“cost $10,000 for a move with damages”
“prices were far less than competitors”
4. Communication
Nationwide Average: 7.53/10
Southside Moving and Storage generally receives high praise for their responsiveness, clear and consistent communication throughout the moving process, and professional customer service, though there are notable instances of dissatisfaction concerning responsiveness and handling of concerns.
Recent Reviews Mention...
“They were very responsive”
“trying to bully her into keeping quiet”
“no response to calls and emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Southside Moving and Storage appears to frequently fall short of customer expectations, with numerous reports of significant price increases after initial quotes and dissatisfaction with the reliability of their estimates.
Recent Reviews Mention...
“final price was exactly as quoted”
“estimate was on point”
“final cost came in under the estimate”
6. Speed
Nationwide Average: 8.58/10
Southside Moving and Storage consistently receives praise for their efficiency and quick completion of moves, albeit with a few reports of slowness.
Recent Reviews Mention...
“efficient and fast”
“was quick”
“efficient and focused on the task at hand”
7. Friendliness
Nationwide Average: 8.91/10
Southside Moving and Storage receives overwhelmingly positive feedback for their polite, professional, and pleasant interactions, although there are isolated complaints regarding rule violations and demanding behavior.
Recent Reviews Mention...
“guys were friendly and polite”
“very kind”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Southside Moving and Storage overwhelmingly receives glowing endorsements for their services, with the vast majority of customers expressing high satisfaction and a strong propensity to utilize or recommend their services in the future, despite a few detractors.
Recent Reviews Mention...
“would choose this company hands down each time”
“would hire Joe and Sean again”
“highly recommend, appreciate the help”
9. Professionalism
Nationwide Average: 8.31/10
Southside Moving and Storage is overwhelmingly regarded as having helpful, efficient, and professional team members, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“helpful and professional”
“absolute terrible business practices”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Southside Moving and Storage overwhelmingly demonstrates a lack of responsiveness and accountability in addressing customer issues, despite a few instances where efforts to resolve concerns were acknowledged.
Recent Reviews Mention...
“refused to fix the damage”
“no assistance or response to claim”
“take no responsibility for damage”
11. Precision & Care
Nationwide Average: 8.01/10
Southside Moving and Storage consistently demonstrates a strong commitment towards the protection and careful handling of customers' belongings, albeit with a few instances of damage or loss.
Recent Reviews Mention...
“they treated all of my furniture carefully”
“careful with items”
“took great care to wrap and move items carefully”
Customer Insights
Cost: $ 1547.00 from 6 reviews
Local Move Duration: 5.5 hours from 22 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
Joe,Sean | amazing job, on-time, careful, helpful, and very kind |
Steve R., Joe, Caleb | were very helpful, did everything asked, never complained |
Matt, Landon | great work and professional |
Steven, Landon | done a great job moving us |
Kevin, Tony, Deon | on time, super friendly, moved with expertise |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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