Mitchell’s Movers is a trusted moving company that can help you move any size and type of home, office, or business. It is based in North Chesterfield, VA, and serves the entire Richmond, VA metropolitan area. Mitchell’s Movers is a local business, so it understands the importance of caring for its neighbors. It is proud to offer full residential and commercial moving services and furniture deliveries that will leave you satisfied from start to finish. Services also include packing and unpacking, assembly and disassembly, and small piano relocation. The company is open daily, so don’t hesitate to get in touch if you need assistance with your move. Its crew is available seven days a week to take on any project, big or small. Mitchell’s Movers has been in business since 2012.
Mitchell's Movers
About Mitchell's Movers
Additional Cities Served: Petersburg, Hopewell, Colonial Heights, Lexington
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Mitchell's Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mitchell's Movers generally receives high praise for excellent service, professionalism, and efficiency, despite a few critiques related to pricing, damages, and dissatisfaction from some customers.
Recent Reviews Mention...
“Mitchell's Movers provided excellent service.”
“excellent work by Mr. Mitchell and crew”
“very happy with the service”
2. Punctuality
Nationwide Average: 8.07/10
Mitchell's Movers overwhelmingly tend to be on time, showing up early or exactly as scheduled, accommodating last-minute requests promptly, and maintaining good communication about their arrival, with only a few instances of late or missed appointments.
Recent Reviews Mention...
“They arrived on time for pickup.”
“they came out on a Sunday afternoon”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Mitchell's Movers is frequently praised for its negotiable and reasonable pricing, with many customers finding the services to be cheaper than expected and worth more than charged, although a few experiences highlighted unexpected additional costs.
Recent Reviews Mention...
“price was very negotiable”
“price was more than fair”
“the prices were fair”
4. Communication
Nationwide Average: 7.53/10
Mitchell's Movers generally receives high praise for responsiveness and clear interaction, though there are isolated complaints about dismissiveness and poor communication within the team.
Recent Reviews Mention...
“Mr. Mitchell was very understanding and communicated well.”
“owner/operator is very responsive”
“movers were communicative about when they'd arrive”
5. Stick to Prices
Nationwide Average: 5.99/10
Mitchell's Movers has received mixed feedback, with several customers appreciating no hidden fees and straightforward billing, while others have complained about deceptive pricing and costs exceeding the initial quotes.
Recent Reviews Mention...
“owner's deceptive pricing increased the cost”
“there were no surprises in billing”
“charged less than quoted”
6. Speed
Nationwide Average: 8.58/10
Mitchell's Movers is overwhelmingly praised for their efficiency and quick work, despite a few isolated complaints of slow service.
Recent Reviews Mention...
“finished earlier than anticipated”
“super fast!”
“movers worked very hard”
7. Friendliness
Nationwide Average: 8.91/10
Mitchell's Movers consistently receives praise for their courteous, pleasant, and polite team exhibiting great personalities and going out of their way to be helpful.
Recent Reviews Mention...
“Crew was friendly and courteous.”
“crew is friendly and hard-working”
“great personalities and mannerable”
8. Will Hire Again
Nationwide Average: 8.18/10
Mitchell's Movers is regarded by the majority of their customers as highly recommendable and rehirable, with a strong propensity for repeat business despite a few instances of dissatisfaction primarily related to pricing or service issues.
Recent Reviews Mention...
“Would recommend Mitchell's Movers and use them again.”
“Highly recommend and would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Mitchell's Movers receives high praise for their excellent, polite, and reliable service, albeit with a few instances of unprofessional behavior reported.
Recent Reviews Mention...
“professional and mannerable”
“very professional”
“movers were excellent, no complaints”
10. Conflict Handling
Nationwide Average: 4.07/10
Mitchell's Movers generally exhibits a lack of effort to remedy damages and rectify customer issues, showing minimal responsibility and often only addressing concerns after complaints are raised.
Recent Reviews Mention...
“refused to clean up or discount for driveway damage”
“showed no willingness to rectify broken bed situation”
“Owner did not try to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Mitchell's Movers generally receives praise for being attentive and thorough, yet there are a few notable instances of significant damage and carelessness reported by some customers.
Recent Reviews Mention...
“no complaints with handling of items”
“took extra care to ensure that my things did not get ruined”
“handled the items with care”
Customer Insights
Local Move Duration: 2 hours from 9 reviews
Great Crew Members
| Mr. Mitchell | Mr. Mitchell worked with me and was very understanding. |
| Mr. Mitchell | Mr. Mitchell does excellent work |
| Trey | Trey was awesome and responsive |
| Mitchell | Mr. Mitchell able to change his schedule |
| Mr. Mitchell | was able to pull together a team last minute |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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