Movers On The Way & Storage is a locally-owned moving company based in Silver Spring, MD, with 20 years of experience in the industry. They offer a wide variety of customized moving services to cater to the unique needs of each client. Their service area includes Washington D.C., Richmond, VA, Virginia, Pennsylvania, and Maryland. Additionally, being one of the preferred movers in Alexandria, VA, they provide services such as pick-up, local moving, packing, storage, and commercial and residential moves, as well as long-distance moves. They are dedicated to ensuring cost-effectiveness and high-quality service for their clients, with a focus on professionalism, commitment, diligence, and cost-effectiveness.
Movers On The Way & Storage
About Movers On The Way & Storage
Additional Cities Served: Rockville, Gaithersburg, College Park, Hyattsville, Takoma Park, PurcellvilleShow More >
Moving Services
- Pick Up Services
- Local Moving
- Packing
- Storage
- Commercial And Residential Moves Services
- Long Distance Move
Authorized
for Interstate Moves
Last Checked: 07/28/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Movers On The Way & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Movers On The Way & Storage receives overwhelmingly positive feedback for their exceptional service, superb customer service, and stress-free moving experiences, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“Daniel and his team were fantastic”
“exceptional service”
“would absolutely use them again”
2. Punctuality
Nationwide Average: 8.07/10
Movers On The Way & Storage consistently meets expectations by arriving on time, promptly fitting clients into their schedule, and being early for appointments, with only a single report of not making a guaranteed delivery date.
Recent Reviews Mention...
“promptness”
“came on time”
“always on time”
3. Affordability
Nationwide Average: 7.69/10
Movers On The Way & Storage generally offers great value with very reasonable rates, despite a few instances of unexpected higher charges.
Recent Reviews Mention...
“great value”
“great price”
“very reasonable rates”
4. Communication
Nationwide Average: 7.53/10
Movers On The Way & Storage consistently delivers excellent customer service, with staff members such as Frank, David, Luis, and Sergio being particularly commended for their professionalism, responsiveness, and ability to keep customers well-informed and attended to, despite a few instances of poor communication.
Recent Reviews Mention...
“customer service is superb”
“amazing customer service with a smile”
“well communicated”
5. Stick to Prices
Nationwide Average: 5.99/10
Movers On The Way & Storage generally adheres to their initial quotes, though there have been instances where customers faced unexpected charges.
Recent Reviews Mention...
“price paid was price quoted”
“worked nonstop to keep my moving costs to a minimum”
“No hidden charges or surprises”
6. Speed
Nationwide Average: 8.58/10
Movers On The Way & Storage consistently demonstrates quick, efficient, and exceptional performance in completing tasks, although there was a minor mention of a longer transit time due to other pickups/deliveries.
Recent Reviews Mention...
“worked quickly”
“were swift and make great time traveling”
“service was prompt”
7. Friendliness
Nationwide Average: 8.91/10
Movers On The Way & Storage consistently provides exceptional service characterized by courtesy, professionalism, and a positive attitude, making them a pleasure to work with throughout the moving process.
Recent Reviews Mention...
“David and Ruddy were amazing”
“courtesy and professionalism”
“quick, and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Movers On The Way & Storage overwhelmingly receives high praise for its services, with the vast majority of customers expressing strong intentions to use their services again and recommend them to others, despite a few dissatisfied voices.
Recent Reviews Mention...
“Definitely recommend”
“highly recommend and will be using them again”
“recommend them and have locked them into my phone”
9. Professionalism
Nationwide Average: 8.31/10
Movers On The Way & Storage consistently excels, with reports of navigating tricky moves, exceptional courtesy, and going above and beyond in service, despite a rare complaint of unprofessional handling.
Recent Reviews Mention...
“navigated tricky townhouse stairs professionally”
“supplied with everything needed for the move”
“courtesy and professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Movers On The Way & Storage demonstrates mixed responses, with an instance of understanding customer inconvenience but showing a general shortfall in effectively addressing and compensating for damages.
Recent Reviews Mention...
“Mr. Silva was very understanding about cancellation”
“haven't heard about compensation for damaged items”
“did not rectify issues well, only compensated $150”
11. Precision & Care
Nationwide Average: 8.01/10
Movers On The Way & Storage consistently receives high praise for their careful treatment and protection of clients' belongings and homes, despite a few reports of damage.
Recent Reviews Mention...
“took great care of our belongings”
“took really good care of my belongings”
“took great care to protect our belongings and our home”
Great Crew Members
Daniel | Daniel and his team were fantastic and worked quickly |
David, Ruddy | amazing, swift, thorough, and took good care of belongings |
David, Rudy | exceptional service and amazing customer service with a smile |
Brian, Savino, Julio | They made the move seamless even on a snowy day |
Daniel | Daniel showed professionalism and enthusiasm |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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