AAAA Self Storage & Moving is a trusted moving and storage company that has been in operation since 1973. Based in Norfolk, VA, the company serves multiple locations across cities like Arlington, VA; Brunswick, GA; Charlottesville, VA; and many more. Their services include climate and non-climate controlled storage units with month-to-month leases, easy bill pay options, and a full showroom of moving and packaging supplies. They also provide a Trusted Movers Network offering various crew sizes, trucks, and convenient time slots to complete moves at affordable prices. The company is focused on providing security, safety, and a hassle-free storage experience for its customers.
AAAA Self Storage & Moving
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Hourly moving services
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Summarized Review of AAAA Self Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.04/10
Nationwide Average: 8.44/10
AAAA Self Storage & Moving is highly praised for its excellent service, professional staff, and easy moving process, despite a few complaints about customer service and financial disputes.
Recent Reviews Mention...
“Definitely the best storage option”
“Everything ran smoothly”
“my first experience with you guys were wonderful”
2. Affordability
8.34/10
Nationwide Average: 7.69/10
AAAA Self Storage & Moving is highly praised by customers for its fair and reasonable pricing, despite a single complaint about high prices.
Recent Reviews Mention...
“fair prices”
“cost is very reasonable”
“the prices are very reasonable”
3. Communication
8.91/10
Nationwide Average: 7.53/10
AAAA Self Storage & Moving consistently provides excellent and professional service with quick responses, although there are rare instances of dissatisfaction regarding responsiveness and attitude.
Recent Reviews Mention...
“quick communication when I had questions”
“customer service is very professional”
“the sales representative was very pleasant and informative”
4. Friendliness
9.43/10
Nationwide Average: 8.91/10
AAAA Self Storage & Moving consistently receives praise for their exceptionally friendly, polite, and professional staff, with numerous mentions of individual employees making customers feel comfortable and appreciated, despite one report of a rude owner.
Recent Reviews Mention...
“staff was friendly”
“The people are super nice”
“People are nice to deal with”
5. Will Hire Again
8.47/10
Nationwide Average: 8.18/10
AAAA Self Storage & Moving demonstrates overwhelmingly strong loyalty and satisfaction from nearly all of its customers, with numerous comments highlighting recommendations and repeat business intentions, overshadowing a minimal number of dissatisfied voices.
Recent Reviews Mention...
“love it here”
“would hire again”
“will recommend and hire again”
6. Professionalism
8.72/10
Nationwide Average: 8.31/10
AAAA Self Storage & Moving consistently demonstrates exceptional professionalism, highlighted by Amanda's commendable behavior, despite a single complaint regarding the owner's conduct.
Recent Reviews Mention...
“very professional customer service”
“Amanda was very professional and polite”
“very helpful and knowledgeable”
7. Conflict Handling
3.11/10
Nationwide Average: 4.07/10
AAAA Self Storage & Moving predominantly lacks effort in addressing and rectifying customers' issues, despite some hope from customers for resolution in particular situations.
Recent Reviews Mention...
“did not attempt to rectify the situation with my vehicle”
“complained but haven't received a call back”
“Hope staff can figure out the wet unit issue”
8. Precision & Care
7.06/10
Nationwide Average: 8.01/10
AAAA Self Storage & Moving generally provides satisfactory service but has had incidents of pest infestations impacting item safety.
Recent Reviews Mention...
“take great care of the property”
“was well taken care of”
“roaches present in storage, may damage items”
Great Crew Members
| Amanda | pleasant attitude |
| Amanda | explained everything in a timely manner, very professional and polite |
| Amanda | Amanda was amazing, implies great service |
| Amanda | Amanda was professional and friendly |
| Paige | very fun, very helpful, and very knowledgeable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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