With locations in both Alexandria and Richmond, VA, Army Strong Movers and Storage is a convenient and comprehensive solution for those in need of a full-service moving company. They specialize in local moves within these cities but are no strangers to long-distance moves, often helping customers relocate to the east or west coast. Army Strong Movers and Storage also extends its services to packing and organization, ensuring a secure, swift, and stress-free transition for their clients. The company employs a team of courteous and knowledgeable staff who are trained rigorously to handle items with special care. To give their clients an added layer of peace of mind during the moving process, the company is both bonded and insured.
Army Strong Movers and Storage
About Army Strong Movers and Storage
Additional Cities Served: Hopewell, Colonial Heights, South Boston, Blackstone, Louisa, Courtland
Moving Services
- Local Moves
- Long Distance Moves
- Packing & Organization
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Summarized Review of Army Strong Movers and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.97/10
Nationwide Average: 8.44/10
Army Strong Movers and Storage receives mixed reviews, with significant praise for their moving services and friendliness, yet also notable criticism regarding follow-up and pricing issues.
Recent Reviews Mention...
“great workers”
“Would have given a 4-5* rating but can't due to poor follow-up”
“Excellent customer service and highly recommend”
2. Punctuality
7.37/10
Nationwide Average: 8.07/10
Army Strong Movers and Storage generally receives positive feedback for being on time, despite an isolated incident where they failed to show up.
Recent Reviews Mention...
“The crew was on-time”
“showed up on time”
“they were on time.”
3. Affordability
7.48/10
Nationwide Average: 7.69/10
Army Strong Movers and Storage generally offers reasonable prices with no hidden costs, and they are willing to match competitors' best prices, despite some customers feeling overcharged unexpectedly.
Recent Reviews Mention...
“650$ more than initial quote”
“pricing was a tad expensive but fair for the service”
“Perhaps a bit pricey, but good service”
4. Communication
6.67/10
Nationwide Average: 7.53/10
Army Strong Movers and Storage has mixed reviews, with some customers experiencing poor responsiveness and courtesy, while others praise their upfront communication and availability outside standard business hours.
Recent Reviews Mention...
“no effective communication about fixing and returning our drawer”
“Will not return our calls anymore”
“Excellent customer service”
5. Stick to Prices
5.61/10
Nationwide Average: 5.99/10
Army Strong Movers and Storage generally maintains the initially quoted prices with few exceptions, demonstrating reliability in most cases.
Recent Reviews Mention...
“initial assurances were not met regarding item repair and return”
“had to pay 250$ in CASH to the cleaner”
“quote didn't change”
6. Speed
7.68/10
Nationwide Average: 8.58/10
Army Strong Movers and Storage has mixed reviews, with some customers experiencing very quick moves and one reporting that they failed to show up at all.
Recent Reviews Mention...
“efficient in moving”
“worked SO HARD!!!”
“hours increased with half the help”
7. Friendliness
8.74/10
Nationwide Average: 8.91/10
Army Strong Movers and Storage is consistently described as having a well-mannered and respectful crew, working without any complaints, and being a genuinely friendly moving company.
Recent Reviews Mention...
“great workers”
“Trevon and Mike were great!”
“the movers were nice”
8. Will Hire Again
7.54/10
Nationwide Average: 8.18/10
Army Strong Movers and Storage receives mixed feedback, with some customers highly recommending and expressing a clear intent to rehire, while an equal number advise against using their services due to negative experiences.
Recent Reviews Mention...
“would hire again”
“would not hire again due to unresolved issues with damaged item”
“Would caution anyone from using them”
9. Professionalism
7.51/10
Nationwide Average: 8.31/10
Army Strong Movers and Storage shows mixed reviews, with customers mentioning experiences ranging from well-mannered and respectful crews to lack of professionalism and decency.
Recent Reviews Mention...
“great workers”
“experience was clean and professional”
“professional and know what they are doing”
10. Conflict Handling
3.56/10
Nationwide Average: 4.07/10
Army Strong Movers and Storage has shown a consistent failure to address or rectify customer issues regarding lost or damaged items.
Recent Reviews Mention...
“they haven't made any effort to return our drawer despite assurances”
“Failed to return repaired drawer after two years”
“replaced a broken picture frame within a week”
11. Precision & Care
6.84/10
Nationwide Average: 8.01/10
Army Strong Movers and Storage has generally received positive feedback for their carefulness, despite a minor issue with a damaged drawer that was promptly taken care of.
Recent Reviews Mention...
“they damaged our drawer and it's still not returned”
“Damaged a drawer and took it for repair”
“nothing was scratched, dented or broken”
Great Crew Members
| Trevon, Mike | Trevon and Mike were great! |
| Jonathan,Daryl,Trevon | accommodated move on short notice, worked hard, ensured successful move |
| Mike | Mike and his crew did an amazing job |
| Johnathan | Johnathan replaced a broken picture frame, very professional |
| Mike | no issues with Mike and the team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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