Offering a modern alternative to the traditional moving solutions, Bellhops operates across the country and offers convenient services that connect customers with efficient and friendly movers and logistics providers. Founded in 2011, it helps customers in Richmond, VA take control of their relocations by allowing them to build a moving plan and schedule straight from their computers in just minutes. Whether it’s a local, intrastate, or interstate relocation, Bellhops offers accurate prices and flexible scheduling options to suit your requirements. From packing supplies, hourly labor services, driving and delivery assistance to full-service relocations, you can choose the help you need.
Bellhops Moving Richmond
About Bellhops Moving Richmond
Additional Cities Served: Richmond, Hopewell, Colonial Heights, New Richmond, Louisa
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Simplified Booking
- Customized Service
- Worryfree Pricing
- Laboronly moving
- Stressfree moving
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Summarized Review of Bellhops Moving Richmond
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.67/10
Nationwide Average: 8.44/10
Bellhops Moving Richmond generally receives high praise for exceptional service and professionalism, although there are a few reports of dissatisfaction concerning service issues and delayed movers.
Recent Reviews Mention...
“move went off without a hitch”
“The guys were great, but one was late”
“terrible experience overall”
2. Punctuality
7.97/10
Nationwide Average: 8.07/10
Bellhops Moving Richmond generally maintains a good track record with consistent on-time arrivals, though they have experienced a few significant instances of tardiness and no-shows.
Recent Reviews Mention...
“they were not punctual”
“showed up promptly at 8”
“one was 45 minutes late”
3. Affordability
6.84/10
Nationwide Average: 7.69/10
Bellhops Moving Richmond has received mixed feedback, with numerous customers finding the services very affordable and good value for money, contrasting with several grievances about unexpected costs and perceptions of overcharging.
Recent Reviews Mention...
“incurring extra property management costs”
“Cost just shy of $700, terrible price-wise”
“completed in less time than expected saving money”
4. Communication
6.96/10
Nationwide Average: 7.53/10
Bellhops Moving Richmond exhibits a polarized performance, receiving high praise for their responsive, courteous, and proactive communication practices from many customers, yet also facing notable instances of communication breakdowns, leading to frustration and dissatisfaction among others.
Recent Reviews Mention...
“absolutely no communication from the team”
“communicated well with us”
“poor rescheduling experience”
5. Stick to Prices
4.23/10
Nationwide Average: 5.99/10
Bellhops Moving Richmond has received mixed reviews, with several customers facing higher than expected charges, albeit with some instances of honorable adherence to initial quotes.
Recent Reviews Mention...
“they suggested renting my own truck”
“charged for two hours with one guy”
“tried to charge as if on time”
6. Speed
8.47/10
Nationwide Average: 8.58/10
Bellhops Moving Richmond generally receives high praise for accomplishing moves quickly and efficiently, though there are a few instances where customers experienced delays or inefficiency.
Recent Reviews Mention...
“finish out the move on-time”
“moved in under an hour”
“inefficient without a truck”
7. Friendliness
9.74/10
Nationwide Average: 8.91/10
Bellhops Moving Richmond consistently receives high praise for their team's politeness, courteous attitudes, professional and accommodating behavior, with only a singular negative remark about a crew member making derogatory comments amidst a sea of positive feedback.
Recent Reviews Mention...
“went above and beyond”
“everybody was courteous”
“very professional and well mannered”
8. Will Hire Again
8.32/10
Nationwide Average: 8.18/10
Bellhops Moving Richmond receives overwhelmingly positive feedback indicating that many customers would not only use their services again but also highly recommend them, although a smaller group expresses a distinct reluctance to rehire or recommend the company.
Recent Reviews Mention...
“would not recommend this company”
“these guys did such a great job”
“would not hire again”
9. Professionalism
8.72/10
Nationwide Average: 8.31/10
Bellhops Moving Richmond receives high praise for their courteous, professional, and hardworking team despite a few reports of unprofessionalism regarding crew size and behavior.
Recent Reviews Mention...
“launched into the move and ran it smoothly”
“unprofessional to send insufficient crew and equipment”
“unprofessional to send one guy and no truck”
10. Conflict Handling
4.22/10
Nationwide Average: 4.07/10
Bellhops Moving Richmond shows inconsistency with some customers reporting prompt resolutions and rectifications, while numerous others experience a lack of follow-up and appropriate remedial actions for their issues.
Recent Reviews Mention...
“Had to travel back for forgotten bed rail”
“no call from the company to address issues”
“no resolution offered for the service failure”
11. Precision & Care
7.89/10
Nationwide Average: 8.01/10
Bellhops Moving Richmond generally receives high praise for meticulous and respectful handling of clients' belongings, although they have faced isolated incidents of damage and lack of proper equipment.
Recent Reviews Mention...
“did not have proper tools”
“items couldn't be moved due to lack of equipment”
“very careful with all my items”
Customer Insights
Cost: $ 337.00 from 7 reviews
Local Move Duration: 1 hours from 11 reviews
Great Crew Members
| Tim, Michael, Jakwan, Gregory | went above and beyond |
| Tim | Tim was a very capable lead |
| Tim, Alex, Mohammed, Bryce, Ryan | skilled in loading, professional, careful, and efficient |
| Ryan, George, Angel | they were flexible and followed instructions very well |
| Javin, Angel, John | absolutely loved my crew, nice & friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Bellhops Moving Richmond
7400 Beaufont Springs Drive, Richmond, VA, 23225
(804) 655-0025
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