D1 Moving, LLC

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D1 Moving, LLC
based on 968+ data points
Circle Info

About D1 Moving, LLC

D1 Moving, LLC, a family-owned and operated moving company, was founded in 2015 and has since expanded to multiple locations in Virginia. Their comprehensive services include residential and commercial moving, local and long-distance relocations, senior move management, full-service packing, and storage solutions in climate-controlled, secure warehouses. They pride themselves on providing exceptional customer service and a seamless moving experience, with vetted, trained, full-time employees handling clients' belongings with care. They were a finalist in the "Best of Richmond" awards in 2017 and 2019, and are dedicated to ensuring customers become part of the D1 Moving family. Looking to compare services and prices for a move? Consider browsing through the list of movers in Richmond, VA for more information.

Moving Services

  • Residential & Commercial moving services
  • Local & Long Distance moving services
  • Senior Move Management services
  • Packing services
  • Storage services
  • Full service packing
  • Longterm storage options
  • Junk hauls
  • Auction pickups
  • Package receiving and delivery
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

3013397

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of D1 Moving, LLC

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.92/10

Nationwide Average: 8.44/10

Comment Dots

D1 Moving, LLC has garnered mixed reviews with numerous customers facing poor experiences characterized by damage and dissatisfaction, though countered by a handful of highly positive testimonials praising their stress-free, efficient services.

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Recent Reviews Mention...

great work by movers

great service by movers

recommend this company and would hire again

2. Punctuality

8.63/10

Nationwide Average: 8.07/10

Comment Dots

D1 Moving, LLC has mixed reviews, with customers experiencing both timely service and significant delays.

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Recent Reviews Mention...

On time

showed up on time

did not arrive until almost 10am

3. Affordability

7.82/10

Nationwide Average: 7.69/10

Comment Dots

D1 Moving, LLC is viewed negatively by most for either charging too much for subpar performance or doubling costs unexpectedly, though a few found their pricing exceptionally low.

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Recent Reviews Mention...

bill was much higher than quoted

very affordable

dramatic increase in price

4. Communication

6.59/10

Nationwide Average: 7.53/10

Comment Dots

D1 Moving, LLC shows a predominantly poor performance with multiple instances of unresponsiveness, unprofessional service, and problems such as not returning calls or emails, with a few exceptions of positive experiences.

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Recent Reviews Mention...

Great communication

Horrible customer service

The contract person called to confirm day and time

5. Stick to Prices

4.29/10

Nationwide Average: 5.99/10

Comment Dots

D1 Moving, LLC has a poor track record, often charging much more than initially estimated, including significant increases and unnecessary fees for moving supplies.

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Recent Reviews Mention...

bill was much higher than quoted

estimate was inaccurate and no concessions made

increased the estimated price by 50%

6. Speed

8.62/10

Nationwide Average: 8.58/10

Comment Dots

D1 Moving, LLC has consistently received complaints for being incredibly slow, taking longer than necessary for moves, prolonging the process with complaints, and in some cases taking two days to complete a move.

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Recent Reviews Mention...

fast

took too long to load and unload with 3 movers

move took longer than expected

7. Friendliness

8.65/10

Nationwide Average: 8.91/10

Comment Dots

D1 Moving, LLC generally receives high praise for the amiability and respectfulness of their moving crew, aside from a couple of reports of disrespect and hostility.

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Recent Reviews Mention...

friendly

were very pleasant to deal with

they were super nice and friendly

8. Will Hire Again

7.76/10

Nationwide Average: 8.18/10

Comment Dots

D1 Moving, LLC seems to have a mixed but predominantly negative sentiment, with many customers expressing strong dissatisfaction and a few sharing high praise and intentions to reuse their services.

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Recent Reviews Mention...

would hire again

recommend this company and would hire again

would definitely hire again

9. Professionalism

7.69/10

Nationwide Average: 8.31/10

Comment Dots

D1 Moving, LLC has received predominantly negative feedback, with complaints about disrespect, damage, and overall unprofessional behavior, though there are a few instances of positive remarks highlighting dedication and tact amidst challenges.

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Recent Reviews Mention...

professional

very professional team

Professional, hard working and efficient

10. Conflict Handling

1.69/10

Nationwide Average: 4.07/10

Comment Dots

D1 Moving, LLC shows an overwhelmingly negative sentiment, as customers report a consistent lack of response, refusal to address complaints adequately, and general unhelpfulness, despite one instance of eventually taking responsibility for errors.

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Recent Reviews Mention...

insurance was never offered for damage

refused to accept responsibility for the damage

no effort to right the wrongs despite admitting negligence

11. Precision & Care

6.26/10

Nationwide Average: 8.01/10

Comment Dots

D1 Moving, LLC has received predominantly negative feedback due to numerous instances of damaged furniture and poorly packed items, offset by a few reports of careful and attentive handling.

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Recent Reviews Mention...

careful with our belongings and property

furniture was damaged with puncture holes, tears, and grease stains

Broke tons of furniture

Customer Insights icon

Customer Insights

Cost: $ 4267.00 from 3 reviews


Interstate Move Duration: 2 days from 5 reviews

Great Crew Members icon

Great Crew Members

Charles, KJgreat job, on time, friendly, professional, and fast
RustyRusty checked in during and after the move
Mike G,Mike S,Franciscobest movers and very helpful
Mike G, Jalen, Hollis, Daekwoncrew was professional, respectful, kind, and worked hard
Mike G,Corey,KJincredibly efficient, communicative, patient, and kind
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact D1 Moving, LLC

Location
4817 Bethlehem Rd, Richmond, VA, 23230
Phone
(804) 380-7224
Link
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