Dunmar Moving Systems has been serving the Commonwealth of Virginia and beyond since 1970. Based in Richmond, the company also has locations in Norfolk, Roanoke, and Blacksburg. They offer a range of services, including residential moving, commercial moving, storage, logistics and last mile delivery, DIY moving with SMARTBOX, and freight delivery and storage. As a leader among Richmond, VA moving companies, Dunmar Moving Systems boasts a worldwide network of resources for efficient project handling and takes pride in offering exceptional customer service. The company is a proud member of Allied Van Lines, ensuring professional and reliable nationwide moving services.
Dunmar Moving Systems
About Dunmar Moving Systems
Additional Cities Served: Hampton, Portsmouth, Charlottesville, Petersburg, Hopewell, Colonial HeightsShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Moving and Storage Services
- Logistics and Last Mile Delivery
- DIY Moving
- Freight Delivery and Freight Storage
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dunmar Moving Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.56/10
Nationwide Average: 8.44/10
Dunmar Moving Systems has mixed reviews ranging from high praise for professionalism and great experiences to severe dissatisfaction with service quality and professionalism.
Recent Reviews Mention...
“10/10 service”
“Lily and the crew were amazing and efficient.”
“decent job handling my move”
2. Punctuality
7.94/10
Nationwide Average: 8.07/10
Dunmar Moving Systems has a mixed record, with some customers praising their on-time deliveries while others faced significant delays and issues with timeliness.
Recent Reviews Mention...
“they were on time”
“they were prompt”
“on-time pick-up and delivery”
3. Affordability
6.68/10
Nationwide Average: 7.69/10
Dunmar Moving Systems received mixed reviews but largely leans towards being viewed as costly, with complaints about high quotes and a feeling of being overcharged, despite some finding their pricing competitive.
Recent Reviews Mention...
“extremely reasonable in pricing”
“quote was guaranteed and stuck to it”
“price was fair and lower than other vendors”
4. Communication
8.06/10
Nationwide Average: 7.53/10
Dunmar Moving Systems generally struggles, with repeated instances of misinformation, lack of responsiveness, and poor communication practices, though there are a few exceptions where individuals provided outstanding communication support.
Recent Reviews Mention...
“Their communication with me was fantastic”
“top notch communication and coordination”
“they were so worried about my experience”
5. Stick to Prices
7/10
Nationwide Average: 5.99/10
Dunmar Moving Systems generally falls short, with customers reporting unexpected charges beyond their initial estimates.
Recent Reviews Mention...
“always made sure we had everything we needed”
“Accurate estimate”
“cost stuck to the quoted price to the penny”
6. Speed
8.83/10
Nationwide Average: 8.58/10
Dunmar Moving Systems generally provides a fast and efficient service, though there have been instances when customers had to assist with the unloading process.
Recent Reviews Mention...
“got everything packed up and moved out efficiently.”
“loaded and unloaded everything mostly in one day”
“packed everything in a timely manner”
7. Friendliness
9.61/10
Nationwide Average: 8.91/10
Dunmar Moving Systems generally receives high praise for having an efficient, helpful, and super friendly team, despite a singular report of unprofessional behavior.
Recent Reviews Mention...
“very courteous and respectful”
“cheerful and hardworking”
“professional, polite, and knowledgeable”
8. Will Hire Again
8.32/10
Nationwide Average: 8.18/10
Dunmar Moving Systems appears to have a predominantly negative customer sentiment, with many expressing strong reluctance or outright refusal to re-engage their services, despite a few glowing recommendations.
Recent Reviews Mention...
“would likely not hire again”
“HIGHLY recommend for any move”
“Lily and the crew were amazing.”
9. Professionalism
8.58/10
Nationwide Average: 8.31/10
Dunmar Moving Systems has received mixed reviews, with some customers praising the team's efficiency and conduct, while others reported unprofessional behavior and issues with job completion.
Recent Reviews Mention...
“driver was very professional”
“Lily and her crew were so professional”
“patient, courteous, and respectful”
10. Conflict Handling
3.5/10
Nationwide Average: 4.07/10
Dunmar Moving Systems generally shows minimal effort or interest in adequately addressing customer grievances related to damages, often either denying claims outright or offering insufficient solutions.
Recent Reviews Mention...
“unwilling to rectify damages adequately or provide supporting documentation”
“management is horrible and disrespectful”
“did not provide compensation for late delivery”
11. Precision & Care
8.07/10
Nationwide Average: 8.01/10
Dunmar Moving Systems frequently falls short, with numerous customers reporting damaged belongings and a perceived lack of respect for their possessions.
Recent Reviews Mention...
“moved our things with care”
“everything was wrapped and tagged with care”
“took care of our belongings as if they were their own”
Customer Insights
Local Move Duration: 6 hours from 4 reviews
Interstate Move Duration: 4 days from 8 reviews
Great Crew Members
| Lily | Lily and her crew were incredible and so professional |
| Lily | Lily was amazing and efficient. |
| James, Steve, Emmanuel | top notch guys, great communication, efficient |
| Lily | Lily did an outstanding job |
| Lily | Lily did a great job unpacking |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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