For well over a century, Hilldrup has been committed to providing the highest quality moving services on the East Coast. It is one of the most reputable names in the business for residents of Richmond and the surrounding areas. That's because it provides top-quality moving and packing services that make your moving experience seamless. Hilldrup can get you packed up and moved with little stress and worry, no matter how big or small the job. It's an expert in local moves with a range of services to meet your packing, moving, and even storage needs. If you're moving long-distance, it has affiliations with United Van Lines and Mayflower Transit, giving it greater flexibility to reach all 50 states. If you're considering a relocation in this area, you might want to check out some other options for Richmond, VA movers as well. Hilldrup is a powerhouse moving solution with a local, personal touch.
Hilldrup
About Hilldrup
Additional Cities Served: Charlottesville, Petersburg, Staunton, Hopewell, Colonial Heights
Moving Services
- Office Moving Preparations
- Specialized rigging, packing, and crating
- Shredding and records management
- Personalized crates and moving materials for relocating employees
- Packing assistance and cleaning services
- Disconnect/Reconnect Technology Relocation Specialists (TRS)
- Data center relocations
- Office Furniture Installation Services
- Office furniture storage
- Unpacking and installation
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Hilldrup?
Error. Please try again later.
Summarized Review of Hilldrup
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hilldrup generally receives high praise for their professional and efficient service, though there are a few instances of severe dissatisfaction due to damages and poor experiences.
Recent Reviews Mention...
“most professional team I’ve ever worked with”
“very responsive and considerate throughout the moving process”
“worst moving experience I've had”
2. Punctuality
Nationwide Average: 8.07/10
Hilldrup is generally perceived as highly punctual and on time, though there have been a few instances of delays and late arrivals.
Recent Reviews Mention...
“they were on time”
“they were timely”
“crew was on time”
3. Affordability
Nationwide Average: 7.69/10
Hilldrup is generally perceived as being overpriced with numerous complaints about costs being multiple times higher than other companies or initial estimates, despite a few instances where customers felt they saved money or costs were less than expected.
Recent Reviews Mention...
“Hilldrup was described as premium priced”
“high priced insurance”
“move cost $11k and resulted in damages”
4. Communication
Nationwide Average: 7.53/10
Hilldrup generally excels with clients often describing their interactions as highly responsive, informative, and professional, although there are notable instances of unresponsiveness and complaints about poor communication.
Recent Reviews Mention...
“very responsive”
“Very responsive”
“unresponsive through the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Hilldrup has received mixed reviews, with some customers praising their fair and accurate estimates while others report significant deviations from initial quotes, particularly concerning claims and repair costs.
Recent Reviews Mention...
“no pressure and quotes were fair”
“not paying any claim for items left behind”
“great estimate implies sticking to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Hilldrup is consistently praised for their efficient and quick service, although a couple of instances mention moves taking over four hours, which may hint at occasional concerns regarding staffing levels.
Recent Reviews Mention...
“packed my entire house up in 4 hours”
“Speedy and efficient”
“very efficient with both packing and loading”
7. Friendliness
Nationwide Average: 8.91/10
Hilldrup is consistently described as having a professional, courteous, and highly pleasant team, with a few isolated instances of perceived unprofessionalism.
Recent Reviews Mention...
“kind and considerate team”
“unprofessional through the process”
“super friendly crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Hilldrup appears to be highly favored for repeat business and recommendations, despite a few customers having negative experiences that would deter them from rehiring the company.
Recent Reviews Mention...
“would give them more than 5 stars if I could”
“highly recommend this company and would hire again”
“not recommending this company”
9. Professionalism
Nationwide Average: 8.31/10
Hilldrup has received considerable praise for their professionalism and conduct, but there are a few significant complaints regarding unprofessionalism in some instances.
Recent Reviews Mention...
“most professional team”
“did not assemble bikes and furniture correctly”
“staff and movers were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Hilldrup shows a general lack of efficiency and genuine concern in addressing issues, despite occasional efforts to aid and provide tools for resolution.
Recent Reviews Mention...
“long and not efficient request/approval procedures”
“did not show willingness to right a wrong”
“helped find important papers quickly”
11. Precision & Care
Nationwide Average: 8.01/10
Hilldrup has received mixed reactions from customers, with numerous mentions of careful and considerate treatment of belongings, but also several reports of damage and mishandling.
Recent Reviews Mention...
“they broke our furniture”
“caring, kind, and considerate packing”
“furniture was damaged”
Customer Insights
Local Move Duration: 4.5 hours from 4 reviews
Great Crew Members
| Holly, Duane, Rocky | most professional team and caring behavior |
| Lonnie | praised for their work in the review |
| Melodie Michaud | fabulous with managing our move and changes |
| team leader | described excellent packing skills |
| Anthony, Shawn | Anthony and Shawn were very quick and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Hilldrup
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Richmond Moving Services
Nearby Cities
