Mid-Atlantic Moving & Storage is a full-service moving company serving Virginia, Washington DC, and Maryland. Based in Richmond, VA, the company has satellite locations in Fredericksburg, Northern Virginia, Washington DC, Gaithersburg, and Baltimore. They offer local and long-distance moving services for residential, commercial, and government/military clients. Mid-Atlantic Moving & Storage provides packing, home and business storage, in-home moves, moving supplies, and professional packing services with no hidden fees or charges. The company is licensed, bonded, and insured, and is a military-approved moving company.
Mid-Atlantic Moving & Storage
About Mid-Atlantic Moving & Storage
Additional Cities Served: Hampton, Portsmouth, Charlottesville, Petersburg, Hopewell, Colonial HeightsShow More >
Moving Services
- Local & Long Distance Moves
- Commercial Moves
- Military Moves
- Packing Services
- Storage Services
- Piano Moves
- InHome Moves
- Professional Packing Service
- Load and Unload Rental Trucks
- Short or Long Term Storage
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Mid-Atlantic Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mid-Atlantic Moving & Storage consistently receives high praise for their professional, efficient, and courteous moving services, though there are a few significant grievances regarding service and handling.
Recent Reviews Mention...
“excellent service”
“Mr. Lemons, Silver, and Yeshua provided great service”
“Service was perfect from beginning to end.”
2. Punctuality
Nationwide Average: 8.07/10
Mid-Atlantic Moving & Storage demonstrates mostly positive performance, with numerous instances of being on time or early, though tempered by notable occasions of delays and scheduling issues.
Recent Reviews Mention...
“punctual”
“were prompt and on time”
“they left before the agreed move”
3. Affordability
Nationwide Average: 7.69/10
Mid-Atlantic Moving & Storage receives high praise for its competitive pricing and value, although there are notable instances of dissatisfaction related to unexpected cost increases and discrepancies between quotes and final charges.
Recent Reviews Mention...
“affordable”
“adjusted my cost when finished ahead of schedule”
“nearly half the price of other moving companies”
4. Communication
Nationwide Average: 7.53/10
Mid-Atlantic Moving & Storage seems to have a mixed reputation, with many customers praising their responsiveness and professionalism, while a significant number of reviews also highlight issues with unreturned calls, poor follow-up, and inconsistency in communication practices.
Recent Reviews Mention...
“grateful for everyone I was in contact with”
“excellent customer service and kept me updated”
“getting all the info and advanced quote with Matt was smooth”
5. Stick to Prices
Nationwide Average: 5.99/10
Mid-Atlantic Moving & Storage has received mixed feedback, with several customers appreciating their adherence to initial quotes while a significant number express dissatisfaction over being charged more than what was originally quoted.
Recent Reviews Mention...
“within the quoted price”
“adjusted my cost according to the work done”
“took money but did not complete the move”
6. Speed
Nationwide Average: 8.58/10
Mid-Atlantic Moving & Storage generally maintains a reputation for being quick and efficient, though there have been notable instances of significant delays and concerns over the pace of work.
Recent Reviews Mention...
“got done ahead of schedule”
“made short work of a job that would have taken me days”
“finished quickly”
7. Friendliness
Nationwide Average: 8.91/10
Mid-Atlantic Moving & Storage generally receives praise for its kind, professional, and courteous team, though there are notable exceptions of complaints about unprofessional behavior.
Recent Reviews Mention...
“kind crew members”
“worked very well with each other and friendly”
“very professional and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Mid-Atlantic Moving & Storage overwhelmingly receives positive endorsements for repeat business and referrals, despite a few dissatisfied voices.
Recent Reviews Mention...
“would hire again”
“Will definitely be referring this service.”
“very satisfied and grateful, would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Mid-Atlantic Moving & Storage is predominantly praised for their professional, courteous, and efficient service, though there have been several criticisms regarding unprofessional conduct and lack of preparation.
Recent Reviews Mention...
“personable and professional”
“Appreciate Trey and Dana’s professionalism.”
“thorough work shows professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Mid-Atlantic Moving & Storage overwhelmingly demonstrates a lack of effort and responsibility in addressing and resolving customer complaints and damages.
Recent Reviews Mention...
“went above and beyond with all my belongings”
“made no effort to right the wrong they did”
“They repaired quickly”
11. Precision & Care
Nationwide Average: 8.01/10
Mid-Atlantic Moving & Storage has received mixed reviews, showing a significant number of customers praising their careful handling and attention to detail, but also a notable amount of feedback reporting damage to items and property.
Recent Reviews Mention...
“handled items with care, no damage mentioned”
“Took care of our belongings.”
“great attention to detail when handling our belongings”
Customer Insights
Local Move Duration: 5.5 hours from 12 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
My 2 guys | deserved praise for excellent move |
Trey, Dana | Appreciate their professionalism and time management. |
Mr. Lemons, Silver, Yeshua | prompt, kind, and thorough service |
Matt, Lemmons, Silver | Matt got us set up perfectly, movers were efficient |
Ray | Ray is a dedicated and knowledgeable employee |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
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Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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