On The Fly Moving Guys, LLC is a family-owned and operated moving company based in Richmond, VA. They provide local and long-distance moving services within Virginia, as well as packing services and moving labor. The company takes pride in offering a full-service, professional, and stress-free moving experience, treating clients' moves as if they were their own. On The Fly Moving Guys has been established and run by two childhood friends who are passionate about the moving industry and committed to delivering great customer service, on-time delivery, and a smooth moving process. They are known for their affordable rates, professional movers, and no hidden costs. For those needing Richmond, VA moving services, they're worth considering as a local option.
On The Fly Moving Guys, LLC - Richmond, VA
Ranked Top 10 Best Movers in Richmond, VA
About On The Fly Moving Guys, LLC - Richmond, VA
Additional Cities Served: Petersburg, Fredericksburg, Hopewell, Ashland, Culpeper, Colonial HeightsShow More >
Moving Services
- Local Moving
- Moving Helpers
- Packing Services
- Short Notice Moving
- InHome Services
- Residential Moving
- Additional Moving Labor
- Free Trunk Rentals
- Flat Rate Long Distance Moves
- Affordable Movers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of On The Fly Moving Guys, LLC - Richmond, VA
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
On The Fly Moving Guys, LLC - Richmond, VA receives mixed feedback ranging from praise for great experiences and recommendations to criticism for poor service and unprofessional behavior.
Recent Reviews Mention...
“great work by movers”
“This company is absolutely amazing!”
“Absolutely fantastic moving experience”
2. Punctuality
Nationwide Average: 8.07/10
On The Fly Moving Guys, LLC - Richmond, VA generally demonstrates timeliness but has received a mix of feedback, from arriving early or on time to instances of running late and not completing jobs as scheduled.
Recent Reviews Mention...
“they were on time”
“They were on time”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
On The Fly Moving Guys, LLC - Richmond, VA is highly regarded for their great prices on services, often significantly more economical compared to quotes from other local competitors.
Recent Reviews Mention...
“the price was the best price ever”
“less expensive than anticipated”
“great price”
4. Communication
Nationwide Average: 7.53/10
On The Fly Moving Guys, LLC - Richmond, VA receives mixed feedback, with some customers praising clear guidance and interaction, particularly from leaders like Joseph, while others experience frustration due to perceived excuses and dishonesty.
Recent Reviews Mention...
“Amazing customer service”
“last minute adjustments and requests which were quickly handled”
“Jessica's communication skills were stellar”
5. Stick to Prices
Nationwide Average: 5.99/10
On The Fly Moving Guys, LLC - Richmond, VA generally maintains the integrity of their initial quotes, with most customers finding them accurate and free from hidden charges, although there have been isolated incidents of dissatisfaction regarding rental costs.
Recent Reviews Mention...
“estimate was exactly on target”
“gave us an accurate quote”
“stuck to the quoted estimate”
6. Speed
Nationwide Average: 8.58/10
On The Fly Moving Guys, LLC - Richmond, VA is generally praised for their efficiency and fast service, although there was an isolated complaint about not finishing the job in one day.
Recent Reviews Mention...
“move was fast”
“super fast”
“crew was quick”
7. Friendliness
Nationwide Average: 8.91/10
On The Fly Moving Guys, LLC - Richmond, VA generally receives positive remarks for their polite and respectful crew, although one customer felt the language used was unprofessional.
Recent Reviews Mention...
“they are friendly”
“nice!”
“crew and Jessica were easy and delightful to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
On The Fly Moving Guys, LLC - Richmond, VA receives a mixture of strong endorsements from several satisfied customers who would highly recommend and definitely hire again, alongside a few serious detractors who explicitly advise against using their services.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“100% great experience”
9. Professionalism
Nationwide Average: 8.31/10
On The Fly Moving Guys, LLC - Richmond, VA receives mixed feedback, with incidents of unprofessional handling by management contrasted by the moving crew's generally knowledgeable, professional behavior, and attentiveness to preventing damage.
Recent Reviews Mention...
“were very professional”
“crew conducted themselves professionally”
“Chris D, J Moody, Jay'vion were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
On The Fly Moving Guys, LLC - Richmond, VA shows a reluctance to fully address customer issues, offering limited compensation and frequently refusing to correct reported damages.
Recent Reviews Mention...
“Chris D. fixed stuff even if not required”
“owner discounted charge but did not replace TV or give cash”
“went out of their way to ensure we were pleased”
11. Precision & Care
Nationwide Average: 8.01/10
On The Fly Moving Guys, LLC - Richmond, VA receives mixed feedback with instances of damages and carelessness contrasted by several instances of respectful and careful handling of customer items.
Recent Reviews Mention...
“really took care, especially loading our storage unit”
“very careful with all of the items”
“crew was quick and careful”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Great Crew Members
| Chris D. Mercer, Kaleb | Chris, Mercer, and Kaleb were the best during the move |
| Jessica, Moody, Mercer | Jessica helped set up move, Moody and Mercer did a great job. |
| Chris D,Mercer,Malik | Chris D fixed broken items, Mercer and Malik were kind |
| Jessica, Devonte, Noledge | Jessica provided great customer service, Devonte and Noledge quick and careful |
| Moody, Nahlij, Jessica | Moody and Nahlij - fantastic and professional work, Jessica - superb scheduling and communication |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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