For do-it-yourself or simple moves, Rent the Help provides you with an extra set of hands to make your Richmond, VA moving services experience hassle-free. Founded in Richmond in 2011, the locally-owned and operated company offers an affordable alternative to full-service moves. Its hardworking and passionate team has the muscle and the skills to assist you with packing and unpacking, loading and unloading, and rearranging large and heavy furniture within your home. It also helps with light demolition, weeding, cleaning, and more to get your exciting new home move-in ready. With Rent the Help, you are the boss of your own relocation.
Rent the Help
Ranked Top 10 Best Movers in Richmond, VA
About Rent the Help
Additional Cities Served: Hopewell, Colonial Heights, Farmville, Blackstone
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Moving Services
- Local moves
- Furniture rearrangement in your office
- Small projects around the home or office
- Mulching your yard
- Raking & Bagging Leaves
- Stacking Firewood
- Organizing your garage
- Pulling Weeds/Random Yard Work
Awards
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Summarized Review of Rent the Help
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.65/10
Nationwide Average: 8.44/10
Rent the Help is frequently praised for its professional, efficient, and satisfactory moving services, with most customers reporting excellent experiences, though there are a few instances of disappointment regarding service speed.
Recent Reviews Mention...
“they worked quickly and got the job done in a flash”
“Amazing work by movers”
“They were polite but disappointing overall”
2. Punctuality
9.82/10
Nationwide Average: 8.07/10
Rent the Help consistently receives praise for their timeliness, with clients frequently noting that the staff arrived on time, often early, and were accommodating with schedules, despite a singular incident of a late mover that was promptly addressed.
Recent Reviews Mention...
“accommodating with a complicated schedule”
“crew showed up on time”
“everyone showed up on time”
3. Affordability
9.46/10
Nationwide Average: 7.69/10
Rent the Help is highly regarded for its very fair and reasonable pricing, with consistently positive feedback emphasizing the great value for money across various statements.
Recent Reviews Mention...
“very fair pricing”
“Reasonably priced”
“not as many pennies as you would think”
4. Communication
8.63/10
Nationwide Average: 7.53/10
Rent the Help generally excels with praise for their willingness to adjust, their responsiveness, and thorough, clear interactions, though a few reports mention difficulties in initiating contact and a lack of response to emails or calls.
Recent Reviews Mention...
“willing to make last-minute adjustments”
“understanding and accommodating to time estimates”
“office maintained good communication”
5. Stick to Prices
8.68/10
Nationwide Average: 5.99/10
Rent the Help consistently honors their initial quotes, avoids hidden costs, and delivers services as agreed without any price changes or additional fees.
Recent Reviews Mention...
“They completed the move within the quoted time”
“no hidden costs”
“stick to quoted prices”
6. Speed
9.53/10
Nationwide Average: 8.58/10
Rent the Help consistently receives praise for their efficiency and rapid service, notwithstanding a few reports of longer-than-anticipated move times.
Recent Reviews Mention...
“worked quickly and got the job done in a flash”
“Emptied two full PODS faster than expected”
“Took a lot longer to complete the move”
7. Friendliness
9.71/10
Nationwide Average: 8.91/10
Rent the Help consistently receives praise for their polite, courteous, and professional demeanor, despite a singular mention of an attitude problem with the owner.
Recent Reviews Mention...
“They were very polite”
“were very polite”
“crew was respectful”
8. Will Hire Again
9.53/10
Nationwide Average: 8.18/10
Rent the Help is highly recommended by most customers who express strong intentions to use their services in the future, with many looking forward to hiring them again and recommending them to others, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“look forward to future referrals to them”
“Strongly recommend and would hire again”
“Will not use them again”
9. Professionalism
9.68/10
Nationwide Average: 8.31/10
Rent the Help consistently receives praise for their very professional, courteous, and hardworking staff, although one instance of perceived rudeness did arise.
Recent Reviews Mention...
“very hard working but lacked some equipment”
“very professional crew”
“very professional crew during both moves”
10. Conflict Handling
6.02/10
Nationwide Average: 4.07/10
Rent the Help shows a varied commitment, with instances of proactive solutions and satisfactory problem resolutions as well as some cases of unresolved issues and discontent among customers.
Recent Reviews Mention...
“impressed with how the owner and mover managed unexpected issues”
“Issues left unresolved and significant damage”
“fixing a problem we had”
11. Precision & Care
9.26/10
Nationwide Average: 8.01/10
Rent the Help generally receives praise for being very diligent and considerate in handling customers' belongings, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Didn't ding or scratch one thing”
“So much breakage and damage occurred”
“so much break in a move”
Customer Insights
Local Move Duration: 2 hours from 15 reviews
Great Crew Members
| Sam | Sam ensured the best units and proximity |
| James | dealt with James who was awesome in handling office/admin side |
| K | Walker's positive feedback about the crew indicates great service |
| Nathan, Kevin | professional and courteous, "can do" attitude |
| Ryan, Michael | They loaded the truck perfectly and handled belongings with extreme care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Richmond Moving Services
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