Established over 20 years ago, Stewart Moving and Storage serves individuals, military families, seniors, and veterans in the Greater Richmond area and all of Central Virginia. Headquartered in Midlothian, it has five other locations across four states. The family-owned and operated company prepares customized moving plans suited to customers’ needs, budget, and schedule and manages the relocation logistics from start to finish. Whether you’re moving across the city, country, or world, Stewart Moving and Storage has an efficient and reliable team who are well-equipped with the skills, knowledge, trucks, and tools to make your relocation smooth and stress-free.
Stewart Moving & Storage
About Stewart Moving & Storage
Additional Cities Served: Petersburg, Hopewell, Colonial Heights, Lexington, New Market, LouisaShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Interstate Moving
- International Moving
- Packing & Supplies
- Short & Long Term Storage
- State of the Art, Secure Storage Warehouse Facilities
- Trained, Professional Moving Teams
- Full & a la Carte Services to meet your needs
- Commercial Moving
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Stewart Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stewart Moving & Storage receives high praise for its professional, efficient, and friendly service, evidenced by numerous mentions of exceptional crews and stress-free moving experiences, albeit with a rare expression of dissatisfaction.
Recent Reviews Mention...
“great driver and crew”
“great workers helped move my items”
“they did the job very quickly and were very polite”
2. Punctuality
Nationwide Average: 8.07/10
Stewart Moving & Storage generally receives high praise for being on time and communicating effectively, with several instances of early arrivals and courtesy calls, despite a few reports of delays and lack of communication.
Recent Reviews Mention...
“got home on time”
“Service was on time”
“showed up at the prescribed time”
3. Affordability
Nationwide Average: 7.69/10
Stewart Moving & Storage has received mixed reviews, with many customers finding their rates reasonable and offering great value for the price, while others have experienced significant discrepancies between quoted and final charges, leading to dissatisfaction.
Recent Reviews Mention...
“very reasonable rates”
“reasonable prices”
“charged $600 more than the estimate”
4. Communication
Nationwide Average: 7.53/10
Stewart Moving & Storage generally excels with numerous reports of excellent, thorough, and proactive interactions, though a few instances of poor communication and follow-up issues have been noted by some customers.
Recent Reviews Mention...
“Doug ensured I was aware of everything”
“Great communication”
“Amanda's excellent communication pre-move”
5. Stick to Prices
Nationwide Average: 5.99/10
Stewart Moving & Storage has mixed feedback with instances of significant underestimation and overcharges, alongside claims of deceptive pricing practices, but also several reports of costs being on target or even lower than anticipated.
Recent Reviews Mention...
“total price came in well under estimate”
“did not stick to the quoted price”
“saved us over $1,000 against the quoted cost”
6. Speed
Nationwide Average: 8.58/10
Stewart Moving & Storage generally receives high praise for being fast and efficient in their moving services, although there are a few isolated reports of slow progress and dissatisfaction with the speed of the move.
Recent Reviews Mention...
“they did the job very quickly”
“moved everything in quickly”
“Quick move”
7. Friendliness
Nationwide Average: 8.91/10
Stewart Moving & Storage generally demonstrates polite, respectful, and enjoyable interactions, though there are a few instances of rudeness and unprofessionalism reported.
Recent Reviews Mention...
“they were very polite”
“Crew was friendly”
“kind crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Stewart Moving & Storage is overwhelmingly recommended by most clients who express strong satisfaction with their services, often mentioning they would highly recommend or definitely hire the company again, although there are a couple of instances where customers expressed significant dissatisfaction and a decision to not re-employ the service.
Recent Reviews Mention...
“I recommend choosing this company”
“would definitely hire again”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
Stewart Moving & Storage generally receives high praise for their team's professionalism, courteousness, and efficient service, although there have been a few notable reports of unprofessional behavior.
Recent Reviews Mention...
“Doug was professional”
“worked as a team and were organised”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Stewart Moving & Storage appears to have a mixed track record, with some customers noting prompt and satisfactory resolutions while many others report neglect and dissatisfaction regarding the company's response to damages and claims.
Recent Reviews Mention...
“no attempt to rectify damages or mistakes”
“fixed our already broken table leg”
“Made sure I was happy before leaving”
11. Precision & Care
Nationwide Average: 8.01/10
Stewart Moving & Storage generally receives high praise for their attentiveness and careful handling, although there are several significant complaints concerning damages and mishandling of items.
Recent Reviews Mention...
“Sergio made sure nothing was damaged”
“no damages to items”
“no broken equipment”
Customer Insights
Local Move Duration: 12 hours from 3 reviews
Great Crew Members
Doug | Doug was professional |
Sergio | Sergio inspected items ensuring no damage |
Dennis | explained in detail and made great conversation |
Amanda | Amanda provided great pre-move assistance |
David | David led a fast and efficient team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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