Stewart Moving & Storage

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MoversChevron RightVirginiaChevron RightRichmondChevron RightStewart Moving & Storage
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based on 784+ data points
Circle Info

About Stewart Moving & Storage

Established over 20 years ago, Stewart Moving and Storage serves individuals, military families, seniors, and veterans in the Greater Richmond area and all of Central Virginia. Headquartered in Midlothian, it has five other locations across four states. The family-owned and operated company prepares customized moving plans suited to customers’ needs, budget, and schedule and manages the relocation logistics from start to finish. Whether you’re moving across the city, country, or world, Stewart Moving and Storage has an efficient and reliable team who are well-equipped with the skills, knowledge, trucks, and tools to make your relocation smooth and stress-free.

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Moving Services

  • Local Moving
  • Long Distance Moving
  • Interstate Moving
  • International Moving
  • Packing & Supplies
  • Short & Long Term Storage
  • State of the Art, Secure Storage Warehouse Facilities
  • Trained, Professional Moving Teams
  • Full & a la Carte Services to meet your needs
  • Commercial Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1194537

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Richmond, VA 2023 award
Top 10 Movers in Richmond, VA 2022 award
Top 10 Movers in Richmond, VA 2021 award
Top 10 Movers in Richmond, VA 2020 award

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Summarized Review of Stewart Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.99/10

Nationwide Average: 8.44/10

Comment Dots

Stewart Moving & Storage receives high praise for its professional, efficient, and friendly service, evidenced by numerous mentions of exceptional crews and stress-free moving experiences, albeit with a rare expression of dissatisfaction.

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Recent Reviews Mention...

great driver and crew

great workers helped move my items

they did the job very quickly and were very polite

2. Punctuality

8.33/10

Nationwide Average: 8.07/10

Comment Dots

Stewart Moving & Storage generally receives high praise for being on time and communicating effectively, with several instances of early arrivals and courtesy calls, despite a few reports of delays and lack of communication.

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Recent Reviews Mention...

got home on time

Service was on time

showed up at the prescribed time

3. Affordability

6.52/10

Nationwide Average: 7.69/10

Comment Dots

Stewart Moving & Storage has received mixed reviews, with many customers finding their rates reasonable and offering great value for the price, while others have experienced significant discrepancies between quoted and final charges, leading to dissatisfaction.

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Recent Reviews Mention...

very reasonable rates

reasonable prices

charged $600 more than the estimate

4. Communication

8.61/10

Nationwide Average: 7.53/10

Comment Dots

Stewart Moving & Storage generally excels with numerous reports of excellent, thorough, and proactive interactions, though a few instances of poor communication and follow-up issues have been noted by some customers.

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Recent Reviews Mention...

Doug ensured I was aware of everything

Great communication

Amanda's excellent communication pre-move

5. Stick to Prices

4.37/10

Nationwide Average: 5.99/10

Comment Dots

Stewart Moving & Storage has mixed feedback with instances of significant underestimation and overcharges, alongside claims of deceptive pricing practices, but also several reports of costs being on target or even lower than anticipated.

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Recent Reviews Mention...

total price came in well under estimate

did not stick to the quoted price

saved us over $1,000 against the quoted cost

6. Speed

8.97/10

Nationwide Average: 8.58/10

Comment Dots

Stewart Moving & Storage generally receives high praise for being fast and efficient in their moving services, although there are a few isolated reports of slow progress and dissatisfaction with the speed of the move.

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Recent Reviews Mention...

they did the job very quickly

moved everything in quickly

Quick move

7. Friendliness

9.33/10

Nationwide Average: 8.91/10

Comment Dots

Stewart Moving & Storage generally demonstrates polite, respectful, and enjoyable interactions, though there are a few instances of rudeness and unprofessionalism reported.

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Recent Reviews Mention...

they were very polite

Crew was friendly

kind crew

8. Will Hire Again

8.8/10

Nationwide Average: 8.18/10

Comment Dots

Stewart Moving & Storage is overwhelmingly recommended by most clients who express strong satisfaction with their services, often mentioning they would highly recommend or definitely hire the company again, although there are a couple of instances where customers expressed significant dissatisfaction and a decision to not re-employ the service.

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Recent Reviews Mention...

I recommend choosing this company

would definitely hire again

would definitely hire again

9. Professionalism

9/10

Nationwide Average: 8.31/10

Comment Dots

Stewart Moving & Storage generally receives high praise for their team's professionalism, courteousness, and efficient service, although there have been a few notable reports of unprofessional behavior.

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Recent Reviews Mention...

Doug was professional

worked as a team and were organised

crew was professional

10. Conflict Handling

3.38/10

Nationwide Average: 4.07/10

Comment Dots

Stewart Moving & Storage appears to have a mixed track record, with some customers noting prompt and satisfactory resolutions while many others report neglect and dissatisfaction regarding the company's response to damages and claims.

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Recent Reviews Mention...

no attempt to rectify damages or mistakes

fixed our already broken table leg

Made sure I was happy before leaving

11. Precision & Care

8.35/10

Nationwide Average: 8.01/10

Comment Dots

Stewart Moving & Storage generally receives high praise for their attentiveness and careful handling, although there are several significant complaints concerning damages and mishandling of items.

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Recent Reviews Mention...

Sergio made sure nothing was damaged

no damages to items

no broken equipment

Customer Insights icon

Customer Insights

Local Move Duration: 12 hours from 3 reviews

Great Crew Members icon

Great Crew Members

DougDoug was professional
SergioSergio inspected items ensuring no damage
Dennisexplained in detail and made great conversation
AmandaAmanda provided great pre-move assistance
DavidDavid led a fast and efficient team
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Stewart Moving & Storage

Location
2250 Charles City Rd, Richmond, VA, 23231
Phone
(804) 377-1700
Link
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