As a resident of Richmond, VA, finding excellent moving solutions is likely a top concern. One option worth considering is WayForth. As the nation's largest home transition management company, it offers comprehensive and personalized move management solutions for both residential and business clients. Services from WayForth include space planning, downsizing, packing and moving, unpacking and settling in, clear-out and prep for sale, and storage services. What stands WayForth apart is that they tailor their services to meet clients' unique needs, providing a concierge-level support throughout the entire moving process. Furthermore, it's reassuring to know that the team at WayForth takes a deeply personal approach to their work; being fellow parents, sons, and daughters, they prioritize health, safety, and service within their moving processes. As proof of their commitment to the community, they are proud supporters of the Alzheimer's Association. For more information about other Richmond, VA movers to make your moving experience as seamless as possible, check the link provided.
WayForth
About WayForth
Additional Cities Served: Colonial Heights
Moving Services
- Space Planning
- Downsizing
- Packing & Moving
- Unpacking & Settling In
- Clearout & Prep for Sale
- Storage Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of WayForth
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
WayForth is criticized for losing and damaging items.
Recent Reviews Mention...
“they prey on elderly customers and overcharge ”
“lost and damaged items, poor overall service”
“Excellent job”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“spot on with timing”
“met a very tight schedule efficiently”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“no real pricing structure and charge unfairly ”
“extremely expensive due to losing entire deposit ”
“they're the most expensive moving company around.”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“constant calls and sending invoices”
“no helpful information when calling ”
“This is a fraudulent company”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charge whatever they want, not sticking to quotes ”
“tried to bill with 2 different invoices”
“did not stick to quoted services or prices ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“easiest move ever implies speediness”
“quick”
“cleared rooms in a reasonable amount of time”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“staff was polite and kind”
“guys were understanding and patient”
“cheerful, easygoing, and light-hearted approach”
8. Will Hire Again
Nationwide Average: 8.18/10
WayForth is viewed negatively, indicating that customers would not choose to hire their services again.
Recent Reviews Mention...
“would definitely not hire again due to bad experience”
“would not hire again due to scamming ”
“will not do business with them again”
9. Professionalism
Nationwide Average: 8.31/10
WayForth evidently fell short with reports of poorly handled items.
Recent Reviews Mention...
“did not pack as promised, employees treated poorly”
“failed to deliver any promised services ”
“staff was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“company didn't act to rectify reported issues”
“refused reimbursement for damages and loss”
“has not attempted to refund the deposit ”
11. Precision & Care
Nationwide Average: 8.01/10
WayForth significantly disappoints customers with items being frequently broken and boxes crushed.
Recent Reviews Mention...
“damaged several pieces of furniture”
“items were stolen”
“no damages to any items”
Great Crew Members
| Kathy | Kathy was a great resource during the move. |
| Phyllis Spencer, Lavert | Phyllis led a successful packing team, Lavert managed loading efficiently |
| Kathy Boykin,Kara | Kathy arranged well, Kara & team did fantastic job |
| Kathy, Emma, Michelle, Claire, Eddie, Jalen | Kathy made the complicated simple, packers were careful, movers took extreme care |
| Kathy | Kathy was amazing through the process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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