Based in Richmond, Virginia, Worth Moving has been providing exceptional moving services since 2014. The company, which started by one individual with a pickup truck, now offers a variety of moving, storage, and commercial delivery logistics services, ensuring excellent customer care and attention. Their core services include local residential moves, warehouse storage, long-distance moves, inventory storage and delivery, office and business moves, packing services and supplies, corporate relocation, and junk removal. The fully vetted, background-checked, and trained team members at Worth Moving take immense pride in helping customers navigate the moving process with ease and professionalism.
Worth Moving
About Worth Moving
Additional Cities Served: Richmond, Charlottesville, Petersburg, Hopewell, Colonial Heights, LouisaShow More >
Moving Services
- Residential Local Moves
- Long Distance Movers
- Inventory Storage & Delivery
- Office & Business Moves
- Packing Services & Supplies
- Corporate Relocation
- Junk Removal
- Warehouse Storage
- FullService Move
- Pickup & Delivery Only
Virginia Moving License
Active
Last Checked: 04/07/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Worth Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Worth Moving appears to have a predominantly negative reputation with several customers facing issues such as damage and mismanagement, despite a few positive experiences.
Recent Reviews Mention...
“worthless move and store service”
“great work by movers”
“Matthew answered immediately and gave a fair price”
2. Punctuality
Nationwide Average: 8.07/10
Worth Moving consistently disappoints with frequent reports of late arrivals and inefficient use of time.
Recent Reviews Mention...
“FLAWLESS schedule”
“Movers were prompt”
“movers arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Worth Moving is highly criticized for charging significantly more than their initial quotes and making customers pay for time during which no work was being done.
Recent Reviews Mention...
“Matthew gave a fair price”
“good value”
“transparent pricing and fair rates”
4. Communication
Nationwide Average: 7.53/10
Worth Moving generally provides a highly unsatisfactory experience, evidenced by numerous reports of unreturned calls, ignored requests for information, and overall poor engagement, despite a singular account of satisfactory initial planning and communication.
Recent Reviews Mention...
“great at communication the entire time”
“Vanessa and Cameron were extremely helpful”
“EXCELLENT interactions with the Worth Team”
5. Stick to Prices
Nationwide Average: 5.99/10
Worth Moving generally disappoints customers with frequent reports of going over the estimated costs, except for an isolated incident where a customer paid as initially quoted.
Recent Reviews Mention...
“welched on the deal”
“didn't compensate for lost items ”
“no hidden fees or surprises”
6. Speed
Nationwide Average: 8.58/10
Worth Moving has received critical feedback for their notably slow pace, including taking excessively long to complete tasks, unnecessary breaks, and delays that required customer supervision.
Recent Reviews Mention...
“VERY EFFICIENT point-to-point service”
“very efficient”
“were not up to speed, resulting in dissatisfaction.”
7. Friendliness
Nationwide Average: 8.91/10
Worth Moving generally has a very low satisfaction among customers, citing unprofessional behavior and complaining workers, though there are a few accounts of polite and professional crews.
Recent Reviews Mention...
“bad form top to bottom”
“all crew members were personable and polite”
“EXCEPTIONAL crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Worth Moving experiences overwhelmingly negative sentiment, with a significant majority of customers expressing they would not hire or recommend the company again despite a few positive outliers.
Recent Reviews Mention...
“would not hire again”
“highly recommend them and would hire again”
“would hire Matthew again for sure”
9. Professionalism
Nationwide Average: 8.31/10
Worth Moving generally received negative feedback due to unprofessional behavior, lack of experience, and damage to property, although a couple of reviews noted professional conduct despite management issues.
Recent Reviews Mention...
“unprofessional from top to bottom”
“crew was professional and not pushy”
“PROFESSIONAL interactions”
10. Conflict Handling
Nationwide Average: 4.07/10
Worth Moving largely demonstrates poor responsiveness and inadequate compensation efforts, with customers frequently highlighting issues such as ignored complaints, unaddressed damages, and overall unresponsiveness, albeit with a singular instance of providing a refund.
Recent Reviews Mention...
“did not do what is right to satisfy”
“did not assist with how to put my claim in.”
“didn't look through warehouse or refund ”
11. Precision & Care
Nationwide Average: 8.01/10
Worth Moving has overwhelmingly negative feedback, with numerous reports of damage to both personal belongings and property, overshadowing the singular positive review.
Recent Reviews Mention...
“stole many of my goods”
“nothing is broken, boxes are labeled”
“specific notes on items for special packing”
Customer Insights
Cost: $ 10188.00 from 4 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Matthew | answered immediately and gave a fair price |
Ishmell Smoot, Joel Robinson, Pierre, Jermaine | extremely professional and went above and beyond |
Matt | Matt made specific notes on items for special packing |
Jermaine, Joel | kind, courteous, and very careful with items |
Matt | Matt requires team to live up to company's standards |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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