Moving can cause a lot of stress and frustration, especially if you're moving long-distance. AAAA Self Storage & Moving provides a solution to relieve some of this stress. It has over 400 storage units for the temporary storage of your items while you focus on getting settled into your new home. Located in Roanoke, Virginia, it's conveniently located and very accessible. You can drive right up to your storage unit to load or unload as needed. Its in-house staff can also provide you with tips on the best way to pack your items for safety and get the most out of every space. No matter how big or small your needs may be, AAAA Self Storage & Moving has the solution for you.
AAAA Self Storage & Moving
About AAAA Self Storage & Moving
Additional Cities Served: Rocky Mount
Moving Services
- Local Moving Services
- Long-Distance Moving Services
- Cross-Country Moving Services
- International Moving Services
- Small Moving Services
- Piano Moving Services
- Pool Table Moving Services
- Appliance Moving Services
- Furniture Moving Services
- Commercial Moving Services
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Summarized Review of AAAA Self Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.27/10
Nationwide Average: 8.44/10
AAAA Self Storage & Moving appears to be highly regarded for its friendly and professional staff, clean and secure facilities, and good value, with the majority of customers reporting very positive experiences despite a couple of reports of negative experiences.
Recent Reviews Mention...
“good value and highly recommend”
“Great rental and move-in experience”
“terrible experience overall”
2. Affordability
8.52/10
Nationwide Average: 7.69/10
AAAA Self Storage & Moving is highly regarded for its competitive pricing and excellent value, though there is a mention of rate increases and a single concern about being too expensive.
Recent Reviews Mention...
“it's MORE THAN HALF the price of the competition”
“good value”
“price is more than acceptable”
3. Communication
7.25/10
Nationwide Average: 7.53/10
AAAA Self Storage & Moving seems to provide positive experiences with responsive and helpful staff, though there are notable instances of customer dissatisfaction due to issues such as misleading business hours and delayed responses.
Recent Reviews Mention...
“responsive staff”
“misled about the business hours”
“don't have to interact with people”
4. Stick to Prices
5.65/10
Nationwide Average: 5.99/10
AAAA Self Storage & Moving has mixed reviews, with some customers expressing dissatisfaction with refund policies for unused time while others praise the company for delivering services "as promised" and not deviating from the original price quotes.
Recent Reviews Mention...
“they refuse to offer refunds even for unused time”
“Everything was "as promised"”
“no mention of price change from the reservation”
5. Friendliness
9.31/10
Nationwide Average: 8.91/10
AAAA Self Storage & Moving is overwhelmingly perceived as having welcoming and courteous staff, with the notable exception of one critical review regarding an unfriendly office manager.
Recent Reviews Mention...
“office manager is friendly”
“They were friendly”
“office guy was friendly”
6. Will Hire Again
7.13/10
Nationwide Average: 8.18/10
AAAA Self Storage & Moving has a mix of strong loyalty from numerous satisfied customers who would recommend and rehire the company, alongside a notable segment of deeply dissatisfied customers who express a resolute unwillingness to use their services again.
Recent Reviews Mention...
“highly highly recommend”
“would hire again”
“lost business due to their hours”
7. Professionalism
7.69/10
Nationwide Average: 8.31/10
AAAA Self Storage & Moving generally receives high praise, albeit with a couple of notable exceptions citing unprofessional behavior.
Recent Reviews Mention...
“professional was main thing for me”
“office manager is professional”
“office guy was professional”
8. Conflict Handling
2.72/10
Nationwide Average: 4.07/10
AAAA Self Storage & Moving has shown mixed efforts ranging from attempts to resolve issues to outright refusals to accommodate customer complaints, with the exception of one instance of being willing to assist.
Recent Reviews Mention...
“they are attempting to resolve the situation after complaint”
“refused to work things out”
“no effort to right a wrong after complaints”
Great Crew Members
| Mark | inspired by visiting bean street |
| Joshua | helpful and polite assistant manager |
| Todd, Joshua | Helpful and showed me the facility |
| Todd | Todd waited on me |
| Vaunche | provided excellent service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact AAAA Self Storage & Moving
1350 Bean St, Roanoke, VA, 24012
(540) 904-1362
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