Dunmar Moving Systems is one of the most trusted residential and commercial moving companies in Roanoke. For over 50 years, this experienced team has been moving Virginia customers across the state, across the country, and even internationally. They assist clients from the beginning to the end of their relocation process. They provide options for full or partial packing of items for transit and can also supply customers with boxes and other packing materials for those who prefer a DIY move. They will also handle the loading and unloading of belongings at both destinations, unpack and reassemble furniture when assistance is necessary. They can also provide storage space in their secure, climate-controlled warehouse. Beyond traditional moving and storage services, the expert team at Dunmar Moving Systems offers professional exhibit and tradeshow services to clients, helping them with their planning, shipping, and setup needs - including furniture rentals, drape equipment, decoration, and custom signage. Thus, for those in search of comprehensive logistical solutions, Dunmar Moving Systems certainly ranks among the experienced movers serving Roanoke, VA.
Dunmar Moving Systems
About Dunmar Moving Systems
Additional Cities Served: Lynchburg, Blacksburg, Salem, Christiansburg, Radford, BluefieldShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Moving and Storage Services
- Last Mile Delivery
- DIY Moving
- Freight Delivery and Freight Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dunmar Moving Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Dunmar Moving Systems generally receives praise for its professionalism, efficiency, and friendly service, despite a few customers reporting significant service issues and dissatisfaction.
Recent Reviews Mention...
“very pleased with our move”
“very professional, efficient, friendly, and made me feel confident”
“the whole crew was very nice”
2. Punctuality
Nationwide Average: 8.07/10
Dunmar Moving Systems generally demonstrates reliability with multiple instances of on-time service, although there are notable accounts of delays and lack of timely communication.
Recent Reviews Mention...
“crew were on time”
“unload contracted people were an hour late”
“crews were prompt”
3. Affordability
Nationwide Average: 7.69/10
Dunmar Moving Systems is generally perceived as overpriced and not worth the expense, with some customers feeling overcharged, despite a few recognizing competitive pricing.
Recent Reviews Mention...
“for the amount they charge, not worth it”
“competitive pricing”
“compensation offered was insulting”
4. Communication
Nationwide Average: 7.53/10
Dunmar Moving Systems has received mixed feedback, with several customers praising the responsiveness and thoroughness while others have reported significant issues with coordination and attention to their concerns.
Recent Reviews Mention...
“responsive and efficient”
“good communication”
“They communicate throughout the entire process and respond promptly”
5. Stick to Prices
Nationwide Average: 5.99/10
Dunmar Moving Systems receives mixed reviews but leans towards negative experiences with multiple accounts of overcharging and not honoring initial quotes.
Recent Reviews Mention...
“no issues with pricing in the review”
“promised refund for issues but it was denied”
“overcharging suggests they did not stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Dunmar Moving Systems generally receives high praise for their efficiency and rapid service, although there are isolated complaints regarding hurried work resulting in damage and service refusal.
Recent Reviews Mention...
“efficient”
“Efficient and well-packed and smooth”
“suspect movers hurried causing damage”
7. Friendliness
Nationwide Average: 8.91/10
Dunmar Moving Systems consistently demonstrates very friendly and courteous interactions, with the team being noted for their politeness, making customers feel comfortable, and being particularly considerate, even charming the children of clients.
Recent Reviews Mention...
“courteous”
“very friendly and made me feel comfortable”
“Antonio and load in movers were very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Dunmar Moving Systems has received a mix of strong loyalty from satisfied customers expressing a high likelihood of repeat business, but also a substantial number of dissatisfied customers indicating a clear reluctance or refusal to use their services again in the future.
Recent Reviews Mention...
“would definitely hire again”
“would highly recommend”
“highly recommend Dunmar”
9. Professionalism
Nationwide Average: 8.31/10
Dunmar Moving Systems generally receives high praise for their efficiency and friendly demeanor, although there are a few reports of unprofessional conduct and issues which detract from their overall professional image.
Recent Reviews Mention...
“very professional and friendly”
“professional”
“mixed conduct from the crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Dunmar Moving Systems generally falls short in adequately addressing and rectifying customer grievances, showing a pattern of unresponsiveness and unwillingness to assume responsibility for damages and mistakes, aside from an isolated instance of an on-site visit to manage a delivery issue.
Recent Reviews Mention...
“did not send a claim form as requested”
“repair still not complete, issues with responsiveness”
“did not accept responsibility for the floor damage”
11. Precision & Care
Nationwide Average: 8.01/10
Dunmar Moving Systems has received mixed reviews, with numerous instances of customers praising their carefulness and respect for possessions, but also several reports of significant damage to furniture and personal items.
Recent Reviews Mention...
“would take good care of my household items”
“damaged dining table, floors, and walls”
“no damage to either home or furniture”
Customer Insights
Interstate Move Duration: 5 days from 3 reviews
Great Crew Members
| Michelle, Becky | both managers provided a great experience |
| Susan Painter | responsive and efficient |
| Isaac | Isaac and his crew were commendable |
| Antonio | Antonio was nice and worked very hard |
| Mich | staff member assisted wonderfully |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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