U-Pack

Name: U-Pack
Address: 5259 Aviation Dr NW, Roanoke, VA, 24012, US
Telephone: (844) 611-4582

Movers

Virginia

Roanoke

U-Pack

Very Good

based on 86+ data points

Movers

Virginia

Roanoke

U-Pack

About U-Pack

Established in 1997, U-Pack is a well-known moving company because of its innovative approach to relocation. U-Pack provides many advantages over traditional moving services in Roanoke, VA. It gives more freedom and flexibility while helping reduce costs. Since you can do all the packing and loading on your own, you won't have to worry about your items being mishandled. But at the same time, you won’t have to worry about driving across the country either. U-Pack offers convenience no matter if you're moving across town or all the way to the West Coast. With its many locations scattered all over the United States, you can be sure to receive top-notch quality service anywhere you're moving.

Additional Cities Served: Lynchburg, Salem, Christiansburg, Radford, Vinton, Bedford Show More >

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Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality
Overall quality of the service provided on moving day.
2. Punctuality
Did the crew show up on-time with the required equipment?
3. Affordability
1 = extremely expensive, 10 = extremely affordable
4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
9. Professionalism
Did the moving crew behave in a professional manner on moving day?
10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

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