Two Men and a Truck is a nationwide, full-service moving company with over 35 years of experience. They offer comprehensive home and business relocation, packing and unpacking, and junk removal services. Their professionally-trained team is equipped with top-of-the-line equipment and resources, aiming to exceed customer expectations by tailoring each move to fit individual needs. They specialize in both local and long-distance moving services in Roanoke, VA, ensuring items are handled with care and transported efficiently. The company also provides storage options for both short and long-term needs, packing services, and a wide selection of competitively priced moving boxes and supplies. With more than 350 locations worldwide, Two Men and a Truck prioritize training and customer service to distinguish themselves from other moving companies.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Blacksburg, Christiansburg, Radford, Martinsville, Pulaski, VintonShow More >
Moving Services
- Local Moving
- Junk Removal
- Storage
- Long-Distance Moving
- Packing Services
- Boxes & Supplies
- Commercial Junk Removal
- Furniture Disposal
- Home or Business Renovations
- Removal of Unwanted Items
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives high praise for their moving services, with most customers citing great experiences, professionalism, and efficiency, although a few reports of cancellations and poor service stand in contrast to the overall positive feedback.
Recent Reviews Mention...
“great experience with the moving service”
“great job, movers were professional and kind”
“great job moving us”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally maintains a reputation for being on time and professional, with a few instances of significant tardiness.
Recent Reviews Mention...
“extremely professional and prompt”
“They were prompt”
“Did not show up as scheduled.”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck generally receives praise for reasonable pricing, though some customers find the services expensive, particularly when on a tight budget or comparing to self-service options like uHaul.
Recent Reviews Mention...
“really reasonable pricing”
“cost was extremely competitive”
“Their rates are very reasonable”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck generally receives praise for excellent customer service and maintaining good contact with clients, though there are some reports of poor communication and misinformation leading to dissatisfaction among a minority of customers.
Recent Reviews Mention...
“Communication far exceeded my expectations”
“office staff communication could have been better”
“never called to notify they would be late”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck has received mixed reviews with some customers praising the company for charging less or exactly as quoted, while a significant number of others report dissatisfaction due to inaccurate estimates, unexpected fees, and charges beyond the initial agreement.
Recent Reviews Mention...
“expect the highest amount quoted”
“expect the highest amount of range”
“over the phone estimate was not accurate”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck consistently receives high praise for their efficiency and rapid pace of work, although there have been isolated complaints about moves taking longer than expected.
Recent Reviews Mention...
“really hustled through unloading”
“move was complete in just over half a day”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives high praise for their polite, respectful, and professional demeanor, sprinkled with moments of humor and kindness, despite a few isolated incidents of negative attitudes.
Recent Reviews Mention...
“Remington and Tristen were very friendly and polite”
“were prompt, polite”
“kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck generally receives high praise and recommendations for repeat service, overshadowing a smaller number of customers who express dissatisfaction and unwillingness to rehire.
Recent Reviews Mention...
“definitely would use them again”
“would highly recommend and hire again”
“Would not hire again due to cancellation.”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally receives praise for the professional conduct of its team, despite a few criticisms regarding management and certain crew members' behavior.
Recent Reviews Mention...
“very professional service”
“crew was professional”
“extremely professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck demonstrates a consistent lack of effort to resolve issues, rarely offering apologies or solutions for damages and service failures.
Recent Reviews Mention...
“Did not attempt to rectify cancellation situation.”
“Local and corp office will do nothing when they damage your items”
“refused to repair damages”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally receives praise for professional and careful service, though there are noteworthy instances of dissatisfaction due to damaged items and property.
Recent Reviews Mention...
“took good care of all of our items”
“they were professional and careful”
“Local and corp office will do nothing when they damage your items”
Customer Insights
Cost: $ 1062.00 from 5 historical data points
Local Move Duration: 3 hours from 6 reviews
Great Crew Members
| Remington, Tristen | introduced themselves and provided a quick and easy move |
| Austin, Chris, T, B | provided exceptional service and strength |
| all four guys were amazing | the moving team did a great job |
| Triston | Triston did a great job |
| Remington, Curtis | friendly, polite, efficient & fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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