Introducing BonzaMovers, a family-owned moving company that puts customer service above all. With their team of experienced movers serving Alexandria, VA, your moving needs are in safe hands. Mandatory in-house training and American Trucking Association (ATA) certification ensure their professionals are prepared for every move. The services they offer are varied, with full-service packing and moving plans, and even the supply of necessary materials without additional charge. Customer communication is valued by presenting easy-to-understand quotes devoid of hidden fees. They also prove their credibility as a fully licensed, bonded, and insured company. Though they are equipped to manage long-distance relocations, their primary dedication lies in assisting local moves within Virginia, Washington, D.C., and Maryland.
BonzaMovers
About BonzaMovers
Additional Cities Served: Rockville, Leesburg, Manassas, Herndon, Fairfax, HyattsvilleShow More >
Moving Services
- Full Service Packing & Moving
- Professional moving services
- Loading and unloading heavy furniture items and boxes
- Free moving supplies
- Bonza Blog (content related to moving)
- Estimates (over the phone or inhome)
- Clear, easytounderstand quotes with no hidden fees
- Consumer protection with Standard coverage or Full Replacement Valuation option
- Industry membership, training, and certification
- Local focus on Virginia, Washington, D.C., and Maryland areas
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of BonzaMovers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
BonzaMovers overwhelmingly receives high praise for their professionalism, efficiency, and the exceptional service provided during moves, with only a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“recommend this company and would hire again”
“Best moving company around, all around great service”
2. Punctuality
Nationwide Average: 8.07/10
BonzaMovers consistently demonstrates timely arrivals, with many instances of being early and a strong practice of communicating any delays proactively, establishing them as highly reliable on this front.
Recent Reviews Mention...
“on time”
“showed up exactly on time”
“arrived on time and finished on time”
3. Affordability
Nationwide Average: 7.69/10
BonzaMovers is highly praised for their competitive pricing, offering exceptional value and deals, making them a favored choice among customers for being budget-friendly.
Recent Reviews Mention...
“very reasonably priced”
“Very affordable”
“price you can’t really find anywhere else”
4. Communication
Nationwide Average: 7.53/10
BonzaMovers consistently exhibited promptness, professionalism, and exceptional responsiveness, making them highly commendable, despite a few isolated issues with following instructions.
Recent Reviews Mention...
“communication throughout the process was excellent”
“showed great flexibility and customer service”
“Mayaa answered all my pre-move questions”
5. Stick to Prices
Nationwide Average: 5.99/10
BonzaMovers overwhelmingly maintains integrity by not charging hidden fees and honoring their initial quotes, despite a couple of instances of reported billing discrepancies.
Recent Reviews Mention...
“Clear estimate from the office”
“recommended 3 people which was perfect”
“No extra fees beyond the initial quote”
6. Speed
Nationwide Average: 8.58/10
BonzaMovers is predominantly praised for their rapid and efficient work, though there are a few criticisms regarding slow performance and inefficiency with specific tasks.
Recent Reviews Mention...
“everything done in a timely manner”
“saved so much time with elevator strategy”
“move was seamless, implies speediness”
7. Friendliness
Nationwide Average: 8.91/10
BonzaMovers is consistently described as courteous, respectful, hardworking, and exceptionally pleasant, showcasing their commitment to creating a positive and friendly customer experience despite a single negative feedback regarding attitude.
Recent Reviews Mention...
“the staff was friendly”
“Hugo, Mario, and Fara were courteous”
“foreman and crew were extremely pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
BonzaMovers is overwhelmingly favored by most customers for their future moving needs, with many expressing high satisfaction and intent to use their services again, despite a few dissatisfied customers.
Recent Reviews Mention...
“highly recommend and would hire again”
“would hire again”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
BonzaMovers overwhelmingly receives praise for their respectful, efficient, and professional conduct, with only a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“well-groomed team”
“professionalism throughout the experience”
“Mario and Hugo were super professional”
10. Conflict Handling
Nationwide Average: 4.07/10
BonzaMovers shows mixed performance, with some customers praising their efforts to address issues immediately and compensate for damages, while others criticize their refusal to rectify mistakes, including overbilling and blaming the customer.
Recent Reviews Mention...
“no attempt to rectify or address overbilling issue”
“Refused to right wrongs adequately, blamed customer”
“helped with furniture that needed repair”
11. Precision & Care
Nationwide Average: 8.01/10
BonzaMovers generally excels, displaying a consistent pattern of wrapping and protecting furniture and belongings meticulously, despite a few instances of damage reported.
Recent Reviews Mention...
“My furniture was wrapped to perfection”
“gentle with belongings, ensured everything was moved safely”
“handled everything with care”
Customer Insights
Cost: $ 706.00 from 3 reviews
Local Move Duration: 3.25 hours from 22 reviews
Great Crew Members
Abba, Jairo, Maurio | allowed me to help supervise storage process |
Mario,Hugo | Mario and Hugo were super professional and efficient |
Hupo, Mario, Jauro, Faradin, Aba | Thanks everybody for great job |
Hugo, Mario, Fara, Mayaa | Hugo, Mario, and Fara did a fantastic job and Mayaa was helpful |
Sod, Leonardo, Hugo, Alexis | professional, quick, and respectful service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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