BonzaMovers

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Exceptional
based on 1076+ data points
Circle Info

About BonzaMovers

Introducing BonzaMovers, a family-owned moving company that puts customer service above all. With their team of experienced movers serving Alexandria, VA, your moving needs are in safe hands. Mandatory in-house training and American Trucking Association (ATA) certification ensure their professionals are prepared for every move. The services they offer are varied, with full-service packing and moving plans, and even the supply of necessary materials without additional charge. Customer communication is valued by presenting easy-to-understand quotes devoid of hidden fees. They also prove their credibility as a fully licensed, bonded, and insured company. Though they are equipped to manage long-distance relocations, their primary dedication lies in assisting local moves within Virginia, Washington, D.C., and Maryland.

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Moving Services

  • Full Service Packing & Moving
  • Professional moving services
  • Loading and unloading heavy furniture items and boxes
  • Free moving supplies
  • Bonza Blog (content related to moving)
  • Estimates (over the phone or inhome)
  • Clear, easytounderstand quotes with no hidden fees
  • Consumer protection with Standard coverage or Full Replacement Valuation option
  • Industry membership, training, and certification
  • Local focus on Virginia, Washington, D.C., and Maryland areas
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3159288

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Alexandria, VA 2024 award
Top 10 Movers in Alexandria, VA 2023 award

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Summarized Review of BonzaMovers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.48/10

Nationwide Average: 8.44/10

Comment Dots

BonzaMovers overwhelmingly receives high praise for their professionalism, efficiency, and the exceptional service provided during moves, with only a few isolated instances of dissatisfaction.

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Recent Reviews Mention...

great work by movers

recommend this company and would hire again

Best moving company around, all around great service

2. Punctuality

9.5/10

Nationwide Average: 8.07/10

Comment Dots

BonzaMovers consistently demonstrates timely arrivals, with many instances of being early and a strong practice of communicating any delays proactively, establishing them as highly reliable on this front.

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Recent Reviews Mention...

on time

showed up exactly on time

arrived on time and finished on time

3. Affordability

9.04/10

Nationwide Average: 7.69/10

Comment Dots

BonzaMovers is highly praised for their competitive pricing, offering exceptional value and deals, making them a favored choice among customers for being budget-friendly.

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Recent Reviews Mention...

very reasonably priced

Very affordable

price you can’t really find anywhere else

4. Communication

9.59/10

Nationwide Average: 7.53/10

Comment Dots

BonzaMovers consistently exhibited promptness, professionalism, and exceptional responsiveness, making them highly commendable, despite a few isolated issues with following instructions.

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Recent Reviews Mention...

communication throughout the process was excellent

showed great flexibility and customer service

Mayaa answered all my pre-move questions

5. Stick to Prices

8.95/10

Nationwide Average: 5.99/10

Comment Dots

BonzaMovers overwhelmingly maintains integrity by not charging hidden fees and honoring their initial quotes, despite a couple of instances of reported billing discrepancies.

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Recent Reviews Mention...

Clear estimate from the office

recommended 3 people which was perfect

No extra fees beyond the initial quote

6. Speed

9.22/10

Nationwide Average: 8.58/10

Comment Dots

BonzaMovers is predominantly praised for their rapid and efficient work, though there are a few criticisms regarding slow performance and inefficiency with specific tasks.

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Recent Reviews Mention...

everything done in a timely manner

saved so much time with elevator strategy

move was seamless, implies speediness

7. Friendliness

9.7/10

Nationwide Average: 8.91/10

Comment Dots

BonzaMovers is consistently described as courteous, respectful, hardworking, and exceptionally pleasant, showcasing their commitment to creating a positive and friendly customer experience despite a single negative feedback regarding attitude.

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Recent Reviews Mention...

the staff was friendly

Hugo, Mario, and Fara were courteous

foreman and crew were extremely pleasant

8. Will Hire Again

9.46/10

Nationwide Average: 8.18/10

Comment Dots

BonzaMovers is overwhelmingly favored by most customers for their future moving needs, with many expressing high satisfaction and intent to use their services again, despite a few dissatisfied customers.

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Recent Reviews Mention...

highly recommend and would hire again

would hire again

would definitely hire again

9. Professionalism

9.38/10

Nationwide Average: 8.31/10

Comment Dots

BonzaMovers overwhelmingly receives praise for their respectful, efficient, and professional conduct, with only a few isolated instances of dissatisfaction.

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Recent Reviews Mention...

well-groomed team

professionalism throughout the experience

Mario and Hugo were super professional

10. Conflict Handling

6.13/10

Nationwide Average: 4.07/10

Comment Dots

BonzaMovers shows mixed performance, with some customers praising their efforts to address issues immediately and compensate for damages, while others criticize their refusal to rectify mistakes, including overbilling and blaming the customer.

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Recent Reviews Mention...

no attempt to rectify or address overbilling issue

Refused to right wrongs adequately, blamed customer

helped with furniture that needed repair

11. Precision & Care

9.44/10

Nationwide Average: 8.01/10

Comment Dots

BonzaMovers generally excels, displaying a consistent pattern of wrapping and protecting furniture and belongings meticulously, despite a few instances of damage reported.

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Recent Reviews Mention...

My furniture was wrapped to perfection

gentle with belongings, ensured everything was moved safely

handled everything with care

Customer Insights icon

Customer Insights

Cost: $ 706.00 from 3 reviews


Local Move Duration: 3.25 hours from 22 reviews

Great Crew Members icon

Great Crew Members

Abba, Jairo, Maurioallowed me to help supervise storage process
Mario,HugoMario and Hugo were super professional and efficient
Hupo, Mario, Jauro, Faradin, AbaThanks everybody for great job
Hugo, Mario, Fara, MayaaHugo, Mario, and Fara did a fantastic job and Mayaa was helpful
Sod, Leonardo, Hugo, Alexisprofessional, quick, and respectful service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact BonzaMovers

Location
7701 Southern Dr, Springfield, VA, 22150
Phone
(703) 827-3323
Link
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