ProSmart Movers is a fully licensed and insured moving company that began operations in 2014. This moving company is primarily based in Washington DC, with additional locations in various cities including Chicago, Illinois, Los Angeles and Sacramento in California, and Maryland. Besides offering Leesburg, VA moving services, ProSmart Movers provides services not only locally but also nationwide, covering both household and commercial moves. The company offers a range of services, which further includes apartment moving, furniture moving, local moving, long-distance moving, military moving, and packing services. Moreover, storage services are also available in clean and secure premium-class spaces. ProSmart highlights its dedication to customer satisfaction, efficient service, and its reliable team of background-checked permanent staff.
ProSmart Movers
About ProSmart Movers
Additional Cities Served: Herndon, Mount Rainier, Dumfries, Berryville, Lovettsville
Moving Services
- Local moving
- Longdistance moving
- Packing services
- Residential moving
- Business moving
- Fullservice moving
- Partial packing services
- Climatecontrolled storage units
- Shortterm storage
- Professional movers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of ProSmart Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
ProSmart Movers generally provides remarkable and efficient service, with a vast majority of customers expressing high satisfaction despite a few reports of damaged furniture and unsatisfactory experiences.
Recent Reviews Mention...
“all furniture was scratched or broken”
“very disappointed with moving experience”
“Excellent service”
2. Punctuality
Nationwide Average: 8.07/10
ProSmart Movers generally receives high praise for their timeliness and efficiency, although there are a few reports of significant delays or no-shows.
Recent Reviews Mention...
“the movers did not show up as scheduled”
“They deliver everything on time”
“agreed to help with a last-minute move”
3. Affordability
Nationwide Average: 7.69/10
ProSmart Movers is highly commended for their competitively low prices and optimal pricing strategy, resonating well with customers looking for economical transportation options.
Recent Reviews Mention...
“for the thrifty attitude to transportation”
“fairly low prices”
“competitively priced”
4. Communication
Nationwide Average: 7.53/10
ProSmart Movers experiences mixed reviews, with notable praise for attentive service from some staff members, contrasted by significant criticism for unresponsiveness and untruthful information from others.
Recent Reviews Mention...
“will not return my calls”
“lack of customer service and no callbacks”
“Andrew was super nice and very helpful”
5. Speed
Nationwide Average: 8.58/10
ProSmart Movers is consistently praised for their quick and efficient service, with nearly all customers highlighting their ability to complete moves rapidly, often finishing well ahead of expected times.
Recent Reviews Mention...
“for the speed”
“got everything done quick”
“did everything quickly”
6. Friendliness
Nationwide Average: 8.91/10
ProSmart Movers is consistently praised for their polite, cheerful, and super nice staff, highlighting an overall pleasant and highly satisfactory customer experience.
Recent Reviews Mention...
“the movers were nice”
“very friendly movers”
“friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
ProSmart Movers receives overwhelmingly positive feedback, suggesting that the vast majority of customers are highly satisfied and would eagerly utilize their services again.
Recent Reviews Mention...
“DO NOT USE THEM!!”
“would not hire this company again”
“highly recommend Prosmart Movers”
8. Professionalism
Nationwide Average: 8.31/10
ProSmart Movers generally receives high praise for efficient, well-coordinated, and polite service, despite a few reports of unprofessional behavior and issues such as theft.
Recent Reviews Mention...
“stolen Playstation 5 and no accountability”
“disrespectful treatment and lack of professionalism”
“excellent and well-coordinated work”
9. Conflict Handling
Nationwide Average: 4.07/10
ProSmart Movers has shown inconsistent efforts, failing to address issues and return calls, despite one instance of rectifying a problem by replacing a bolt.
Recent Reviews Mention...
“not returning calls to rectify issues”
“came back with a new bolt and installed it”
“did not address the extreme delay effectively”
10. Precision & Care
Nationwide Average: 8.01/10
ProSmart Movers is generally praised for their cautious and fast-moving services, despite a single report of furniture being scratched or broken.
Recent Reviews Mention...
“all furniture was scratched or broken”
“brought everything quickly and in one piece”
“so careful bringing all the boxes down and out”
Great Crew Members
| Prosmart | deserved praise for great service and efficiency |
| Andrew | Andrew was super nice and very helpful |
| John | John is part of the great team |
| Rep, Foreman | Both were pleasant and professional |
| Team Showtime | the moving team was quick, professional, and cautious. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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