TrueMover, LLC, founded in 2016 by Robert Murphy and Chris Gibson, is a moving company based in Sterling, VA. They are dedicated to providing a range of services for both residential and commercial moves. The company offers packing, storage in their 5000 sq. ft. climate-controlled warehouse, trash removal, and donation services. TrueMover is committed to delivering excellent customer service, ensuring the safe handling of items, and keeping customers informed throughout the moving process. As a locally-owned and operated business, TrueMover seeks to revolutionize the moving industry by focusing on an emotionally-driven approach, emphasizing strength and kindness in their service. While TrueMover provides exemplary services, if you are exploring more options for movers in Leesburg, VA, feel free to check other top-ranking moving services in the city.
TrueMover, LLC.
Ranked Top 10 Best Movers in Leesburg, VA
About TrueMover, LLC.
Additional Cities Served: Herndon, Vienna, Front Royal, Falls Church, Purcellville, WarrentonShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Packing Services
- Storage
- Trash Removal
- Donation Services
- Commercial Moving
- Home Moving
- Materials
- Furniture Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of TrueMover, LLC.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
TrueMover, LLC. is consistently praised for their efficiency, professionalism, and exceptional moving experiences, making them a highly recommended and trusted company in the moving industry.
Recent Reviews Mention...
“Wonderful experience with TrueMover”
“amazing moving experience”
“best movers and efficient”
2. Punctuality
Nationwide Average: 8.07/10
TrueMover, LLC. consistently demonstrates exceptional timeliness and reliability, evident in their early arrivals, on-the-dot attendance, and flexible scheduling to accommodate customer needs.
Recent Reviews Mention...
“Arrived early”
“came right on time”
“thank you for your promptness”
3. Affordability
Nationwide Average: 7.69/10
TrueMover, LLC. is consistently praised for offering the best value, with customers describing their prices as fair, reasonable, and often lower than competitors, highlighting the company's dedication to providing great service at highly competitive rates.
Recent Reviews Mention...
“Best value out there”
“prices are fair and even lower than anyone else”
“pricing has always been reasonable”
4. Communication
Nationwide Average: 7.53/10
TrueMover, LLC. consistently demonstrates exceptional responsiveness, thoroughness, and professionalism in their interactions, with particular commendation for members like Chris and Bobby who are highlighted for their accommodating and responsive service, ensuring a smooth and well-coordinated experience from planning through to execution.
Recent Reviews Mention...
“Good communication from start to finish”
“easy to schedule and work with the company”
“Team was communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
TrueMover, LLC. consistently provides accurate estimates that align with the final billing, demonstrating honesty and reliability with no unexpected charges.
Recent Reviews Mention...
“Final bill was on the lower end of the estimate”
“estimate did not exceed the final invoice”
“fair flat rate offer in writing”
6. Speed
Nationwide Average: 8.58/10
TrueMover, LLC. demonstrates exceptional efficiency and quickness, consistently finishing ahead of schedule and impressing customers with their ability to expedite the moving process.
Recent Reviews Mention...
“Thorough and efficient”
“go the extra mile indicates speediness”
“finished before expected”
7. Friendliness
Nationwide Average: 8.91/10
TrueMover, LLC. consistently demonstrates exceptional warmth and professionalism, earning high praise for their team's kind, respectful, and helpful demeanor throughout all interactions.
Recent Reviews Mention...
“Went above and beyond our expectations”
“kind to everyone”
“the guys and owners are very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
TrueMover, LLC. shows outstanding customer satisfaction with repeated endorsements and promises of future engagement, highlighting their exceptional service and reliability.
Recent Reviews Mention...
“great experience with the company”
“Highly recommend TrueMover”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
TrueMover, LLC. receives uniform praise for their efficient, hardworking, and professional team, consistently demonstrating high-quality service, respectful communication, and meticulous care in their work.
Recent Reviews Mention...
“screwed the bed together, handled a 3rd floor walkup”
“Mohammad and Bone communicated well and were efficient”
“incredibly meticulous and hard-working”
10. Conflict Handling
Nationwide Average: 4.07/10
TrueMover, LLC. has demonstrated exceptional commitment by offering compensation or repair for damages, carefully handling items to prevent damage, and going the extra mile to address issues such as a broken floor lamp.
Recent Reviews Mention...
“offered compensation or repair for damages”
“hoisting the couch down with no damage.”
“Went the extra mile with a broken floor lamp”
11. Precision & Care
Nationwide Average: 8.01/10
TrueMover, LLC. consistently demonstrates exceptional care and attention to detail in packing, moving, and dealing with all types of belongings, ensuring that customers' items are treated with utmost respect and professionalism.
Recent Reviews Mention...
“Treated all items with care”
“wrapped every single piece of furniture carefully”
“Took great care of my things.”
Great Crew Members
| Mohammad, Bone | Were thorough, efficient, and communicated well |
| Shaq, Boné | Both were lovely to work with and very efficient. |
| Bone, Mo | were incredibly meticulous, hard working, and efficient |
| Shaq, Bone, Mo | they made my move painless |
| Shaq, Bonn | exceptional work and customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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