Established in 1991, Hampton Roads Moving & Storage is a certified, licensed, and professional moving company that is also a genuine interstate agent of Atlas Van Lines. From its location in Suffolk, Virginia it offers both residential and commercial moving services in the Hampton Roads area covering both local and long-distance moves. Hampton Roads Moving & Storage specializes in full-service relocation that includes professional packing and loading to ensure your valuable items are secured safely even before transport. Over the decades it has built a reputation of exceeding customer expectations due to the outstanding professionalism and efficiency of its movers and the courtesy of its staff.
Hampton Roads Moving & Storage
based on 682+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hampton Roads Moving & Storage
Additional Cities Served: Chesapeake, Norfolk, Newport News, Hampton, Portsmouth, SuffolkShow More >
Moving Services
- Packing Services
- Local Moves
- Long Distance Moves
- Storage Services
- Temporary Storage
- Full Service Moving
- Loading and Unloading
- In-State Moves
- Out of State Moves
- International Relocation
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hampton Roads Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.68/10
Nationwide Average: 8.44/10
Hampton Roads Moving & Storage receives predominantly negative feedback for their services, highlighting issues such as damage, poor service, and unreliability, despite a few customers reporting excellent experiences.
Recent Reviews Mention...
“Very efficient and professional company”
“unacceptable moving experience with missing and mislabeled items ”
“exceeded my expectations with hard work and efficiency”
2. Punctuality
6.91/10
Nationwide Average: 8.07/10
Hampton Roads Moving & Storage generally struggles with timely arrivals and communication, disappointingly arriving late on multiple occasions, though there was a single instance where they arrived on time.
Recent Reviews Mention...
“they showed up on time”
“delayed but updated us on the problem”
“they were early”
3. Affordability
6.16/10
Nationwide Average: 7.69/10
Hampton Roads Moving & Storage is highly praised for offering exceptional services at a great price.
Recent Reviews Mention...
“very expensive for small job”
“cheapest estimate received”
“all of this and a great price”
4. Communication
6.43/10
Nationwide Average: 7.53/10
Hampton Roads Moving & Storage has mixed reviews, with some customers praising their tracking and informative service, while others criticize the company for poor customer service, lack of responsiveness, and failed communications about delays.
Recent Reviews Mention...
“Hampton roads was flexible and accommodating”
“office staff were in constant communication”
“fantastic communication prior to and during move”
5. Stick to Prices
3.99/10
Nationwide Average: 5.99/10
Hampton Roads Moving & Storage consistently underperforms, with issues ranging from significant misjudgments in weight, failure to provide promised compensation, to not supplying agreed-upon moving materials.
Recent Reviews Mention...
“refused to stick to responsibility for damages ”
“stuck to the quoted price”
“estimate was spot on”
6. Speed
7.87/10
Nationwide Average: 8.58/10
Hampton Roads Moving & Storage is mostly criticized for being very slow, with numerous complaints about taking too long to complete jobs and causing delays, though there was a single instance where their speediness was praised.
Recent Reviews Mention...
“in & out so fast, barely felt they were there”
“they were fast and efficient”
“packed in record time”
7. Friendliness
8.78/10
Nationwide Average: 8.91/10
Hampton Roads Moving & Storage has mixed feedback, with customers reporting extremely polite and friendly interactions on one hand, and highly unprofessional behavior on the other.
Recent Reviews Mention...
“they are very respectful”
“great personal, hardworkers”
“all crew members were friendly”
8. Will Hire Again
6.79/10
Nationwide Average: 8.18/10
Hampton Roads Moving & Storage appears to face significant reluctance from many past clients, although a handful offer strong endorsements.
Recent Reviews Mention...
“would definitely hire them again”
“would not use their company again ”
“would hire again”
9. Professionalism
7.47/10
Nationwide Average: 8.31/10
Hampton Roads Moving & Storage generally receives negative feedback, with numerous instances of unprofessional behavior, though there are a few accounts praising the politeness and professionalism of certain team members.
Recent Reviews Mention...
“Very professional throughout the process”
“sloppy work ethic and missing items imply unprofessionalism ”
“great personal, hardworkers”
10. Conflict Handling
2.19/10
Nationwide Average: 4.07/10
Hampton Roads Moving & Storage demonstrates a significant lack of effort and care in addressing customer issues, with a multitude of complaints ranging from theft and property damage to inadequate compensation and unfulfilled promises, overshadowing the solitary instance of satisfactory resolution.
Recent Reviews Mention...
“reimbursed for damages and most missing items returned”
“didn't follow up after promising to call back”
“returned to assist me with bedframe issue”
11. Precision & Care
5.71/10
Nationwide Average: 8.01/10
Hampton Roads Moving & Storage often receives criticism for damaging belongings, with repeated mentions of mishandling and breakage, despite a few instances of careful service.
Recent Reviews Mention...
“items came up missing and hardware missing ”
“they were still careful”
“few items damaged but reimbursed after claim”
Customer Insights
Local Move Duration: 4.5 hours from 3 reviews
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| James | especially helpful in ensuring items were packed |
| Andrew,Edgar | Andrew and Edgar went above and beyond |
| Andrew,Edgar | provided professional service and are very respectful |
| Andrew, Edgar | Andrew and Edgar came to get the job done with hard work and expertise |
| Tim | Tim and crew did a phenomenal job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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