Southside Moving and Storage is a professional moving service company based in Norfolk, Virginia. They serve the entire Hampton Roads area, including the Peninsula and Eastern Shore. The company offers personalized and customized moving services tailored to the specific needs of their customers. Their moving services include residential, commercial, military moves, and piano moving. They also provide professional packing services and both short-term and long-term storage solutions for home and businesses. Oftentimes people looking for movers in Hampton, VA would also consider moving services of other service companies serving in the same area. Southside Moving and Storage is fully licensed, bonded, and insured, offering many different moving services without hidden fees or charges.
Southside Moving and Storage
Moving Services
- Residential Moving
- Commercial Moving
- Military Moving
- Intrastate Moving
- ShortTerm Storage
- LongTerm Storage
- Piano Moving
- InHome Moving
- Professional Packing Service
- Moving Boxes & Supplies Delivery
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Southside Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Southside Moving and Storage generally receives high praise for their service, evidenced by numerous testimonials lauding their professionalism and excellence, despite a few dissatisfied experiences.
Recent Reviews Mention...
“Excellent service provided”
“worst experience I've had”
“amazing work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Southside Moving and Storage generally receives high praise for their consistency in arriving on or ahead of schedule, with only a rare instance of tardiness.
Recent Reviews Mention...
“were a few minutes early than the agreed time”
“they both were here on time”
“our movers were promptly”
3. Affordability
Nationwide Average: 7.69/10
Southside Moving and Storage generally offers reasonable prices and deals, despite some concerns about the cost from a minority of customers.
Recent Reviews Mention...
“reasonable price”
“feel like it was cheap”
“as much money as he paid for this move”
4. Communication
Nationwide Average: 7.53/10
Southside Moving and Storage consistently fails to properly engage with its customers, with reports of rudeness and a lack of responsiveness.
Recent Reviews Mention...
“only response was "fill out this form"”
“Lady on the phone was extremely rude.”
“no return call from the guys who delivered”
5. Stick to Prices
Nationwide Average: 5.99/10
Southside Moving and Storage has mixed feedback, with some customers stating the price quote was accurate while others were overcharged beyond their initial estimate.
Recent Reviews Mention...
“overcharged me and made my time go over estimate”
“The price quote was dead on”
“estimate for money and time were spot-on”
6. Speed
Nationwide Average: 8.58/10
Southside Moving and Storage generally receives high praise for their quick and efficient moving process, though there is an isolated complaint about a move taking excessively long.
Recent Reviews Mention...
“incredibly fast and efficient move”
“efficient in moving process”
“Took 3 hours for a simple move”
7. Friendliness
Nationwide Average: 8.91/10
Southside Moving and Storage generally receives high praise for their professional, personable, and respectful crew, although there have been rare instances of rudeness and lack of friendliness noted.
Recent Reviews Mention...
“professional and personable crew”
“they were respectful”
“guys were personable and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Southside Moving and Storage appears to have a generally positive reception, with many customers expressing a strong intent to use their services again despite a few starkly negative experiences.
Recent Reviews Mention...
“would hire again”
“absolutely would not hire again”
“definitely recommend these guys and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Southside Moving and Storage generally receives high praise for their professionalism, quick and safe unloading, and respectful behavior, although there have been isolated instances of unprofessional behavior noted.
Recent Reviews Mention...
“showed great professionalism unloading quickly and safely”
“professional & made my move a breeze”
“conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Southside Moving and Storage demonstrates a significant lack of commitment, evidenced by their inadequate compensation for damaged items and the unresolved claims from dissatisfied customers.
Recent Reviews Mention...
“only offered $0.60/lbs for damaged items”
“submitted a claim, but issues weren't resolved”
“Not willing to replace broken island due to deductible”
11. Precision & Care
Nationwide Average: 8.01/10
Southside Moving and Storage has received mixed reviews, with some customers praising their careful packing and handling, while others report significant damage and mishandling of their belongings.
Recent Reviews Mention...
“damaged almost every piece of furniture”
“took great care with packing everything safely”
“they were careful with items”
Great Crew Members
| Derrick, Jo’Willie | they made my move a breeze |
| Antoine, Derrick | provided outstanding service and went above and beyond |
| Steve, Leon, Eric | showed professionalism and treated my items with care |
| Tony | Tony was very helpful during the quote |
| Timothy, Calvin | made move easy and friendly even when stressed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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