Dedicated Van Lines

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MoversChevron RightVirginiaChevron RightVirginia BeachChevron RightDedicated Van Lines
based on 470+ data points
Circle Info

About Dedicated Van Lines

Based in Virginia Beach, Dedicated Van Lines is a moving company and moving broker that provides both local and long-distance relocation services in all 50 states. Whether you're moving locally or across the country, this company has partners and agents in every state, so you can rest assured that your belongings are safe, no matter how far they have to travel. Dedicated Van Lines also offers packing services and supplies, commercial moving services, and storage solutions. This company's private, climate-controlled warehouses are suitable for both personal and commercial storage and are available on a short- and long-term basis.

Moving Services

  • Local Moving Services
  • Long Distance Moving Services
  • Commercial Moving Services
  • Cross Country Moving Services
  • Storage Services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

3198030

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Dedicated Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.11/10

Nationwide Average: 8.44/10

Comment Dots

Dedicated Van Lines has been heavily criticized for experiences that parallel one-star reviews, described as the worst experience with a moving company ever, and failing to deliver the promised 'white glove' service resulting in many damages.

Reviews Mention icon

Recent Reviews Mention...

good experience with the moving service

best moving experience I've ever had

great customer service made me feel comfortable

2. Punctuality

5.1/10

Nationwide Average: 8.07/10

Comment Dots

Dedicated Van Lines consistently fails to meet expectations with instances of late arrivals on pick-up and a lack of punctuality, including providing no estimated delivery date, as well as subcontracted companies being late in packing.

Reviews Mention icon

Recent Reviews Mention...

were ~2 weeks late

they were late with no prior notice

Move included an unanticipated overnight stay

3. Affordability

4.5/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

doubled the cost of my move

received a significant initial discount

charged almost $3000 more than quoted

4. Communication

4.68/10

Nationwide Average: 7.53/10

Comment Dots

Dedicated Van Lines exhibits significant challenges, with customers experiencing difficulty in reaching out, notably with Ryan, alongside very unprofessional interactions and avoidance of calls and texts when issues arise.

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Recent Reviews Mention...

easy to get in contact with throughout the process

Eric was sweet and accommodating over the phone

disconnected phones when called for updates

5. Stick to Prices

1.74/10

Nationwide Average: 5.99/10

Reviews Mention icon

Recent Reviews Mention...

did not stick to quoted prices

discounted amount was unjustly reduced

charged for items told would be free, demanded cash or money order

6. Speed

7.17/10

Nationwide Average: 8.58/10

Comment Dots

Dedicated Van Lines has mixed reviews, with some praising quick loading times, while others criticize extended moving durations and delays in packing and loading.

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Recent Reviews Mention...

move was incredibly slow and highly problematic

the packers being quick

Move took 2x estimated time

7. Friendliness

6.79/10

Nationwide Average: 8.91/10

Comment Dots

Dedicated Van Lines significantly lacks in providing courteous service, as highlighted by instances such as Ryan being rude and disrespectful.

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Recent Reviews Mention...

Eric made me feel super comfortable

not professional movers, random local helpers.

Erik was really pleasant to work with

8. Will Hire Again

5.7/10

Nationwide Average: 8.18/10

Comment Dots

Dedicated Van Lines has overwhelmingly negative feedback with customers advising against its use and stating they would not hire the company again.

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Recent Reviews Mention...

recommend this company and would hire again

would hire again

would hire again

9. Professionalism

5.29/10

Nationwide Average: 8.31/10

Comment Dots

Dedicated Van Lines significantly lacks in this area, evidenced by instances of showing up without any paperwork and unprofessional behavior from staff members such as Ryan.

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Recent Reviews Mention...

very unprofessional and completely incompetent

lacked professionalism entirely

crew was not professional at all.

10. Conflict Handling

1.45/10

Nationwide Average: 4.07/10

Comment Dots

Dedicated Van Lines exhibits a clear lack of response and offers no empathy or resolution to address issues.

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Recent Reviews Mention...

did not compensate for lost bike.

took 6 months to respond to property damage claims

did not take responsibility for their mistakes

11. Precision & Care

5.12/10

Nationwide Average: 8.01/10

Comment Dots

Dedicated Van Lines significantly fails to meet expectations, with reports of furniture having scratches, dents, crushed edges, items being held hostage for 8 weeks, and over 10 pages of itemized damages and lost items.

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Recent Reviews Mention...

destroyed and/or didn't bring my belongings

Lost my bike during the move.

handled all of my belongings with great care

Customer Insights icon

Customer Insights

Cost: $ 3123.00 from 7 reviews


Great Crew Members icon

Great Crew Members

Erik Carvermaking sure everything was all taken care of and easy
Erik Carvermade it happen for my family, thank you
Eric Carverso helpful in organizing the move
EricEric gave great customer service and made me comfortable
MikeMike was great and made the process easy
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Dedicated Van Lines

Location
3419 Virginia Beach Blvd # 5014, Virginia Beach, VA, 23452
Phone
(844) 368-3560
Link
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