Off-Load Moving specializes in local moves in Hampton Roads and parts of North Carolina. Based in Virginia Beach, this independently owned moving company is licensed and insured. You can move with peace of mind knowing that your belongings are protected. Despite starting operations in 2018, Off-Load Moving still benefits from 25 years of industry experience. Its moving team has seen it all, from entire houses being moved to just a few pieces of furniture getting picked up and delivered. They have moved many families across the state and assisted them in starting new chapters in their lives. Not only does Off-Load Moving cover moving services, but they also offer a wide range of junk removal services. This includes furniture disposal, downsizing, spring and fall cleaning, and home renovations. They will haul away all your unwanted items and even sweep up afterward. Free estimates are provided for any move. Discounts are also offered for first responders and military members.
Off-Load Moving
Ranked Top 3 Best Movers in Virginia Beach, VA
About Off-Load Moving
Additional Cities Served: Chesapeake, Norfolk, Newport News, Hampton, Portsmouth, SuffolkShow More >
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Off-Load Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Off-Load Moving is consistently praised for its exceptional service, professionalism, and friendly teams, with customers highly recommending them and highlighting their efficiency and care in making moves smooth and stress-free.
Recent Reviews Mention...
“Best experience with movers yet”
“amazing team, highly suggest Offload”
“received the best service”
2. Punctuality
Nationwide Average: 8.07/10
Off-Load Moving overwhelmingly receives praise for their timely arrivals and consistent promptness, with almost all reviews highlighting their on-time performance and only a rare few citing scheduling issues.
Recent Reviews Mention...
“they could not come out as scheduled”
“did an extraordinary job on time”
“they arrive timely”
3. Affordability
Nationwide Average: 7.69/10
Off-Load Moving is consistently praised for its exceptionally fair and competitive pricing, offering great value, discounts for military personnel, and even donating services, which underscores its commitment to providing cost-effective moving solutions.
Recent Reviews Mention...
“definitely worth every penny spent”
“beyond fair on pricing”
“had unbeatable prices”
4. Communication
Nationwide Average: 7.53/10
Off-Load Moving generally excels, with numerous reviews praising the company's efficient, effective, and personable communication style, though there were isolated incidents of dissatisfaction regarding notification timing and follow-up.
Recent Reviews Mention...
“communicate with each other very well”
“notified just an hour before appointment”
“Briar makes you feel right at ease”
5. Stick to Prices
Nationwide Average: 5.99/10
Off-Load Moving consistently receives high praise for their transparency, accuracy of estimates without hidden fees, and unwavering commitment to honoring the prices they quote.
Recent Reviews Mention...
“move was on budget”
“accurate estimate with no hidden fees”
“cost estimates were transparent and clearly spelled out”
6. Speed
Nationwide Average: 8.58/10
Off-Load Moving consistently provides rapid, efficient service, often completing moves quicker than anticipated, highlighted by their capability to execute tasks like packing, moving, and unpacking remarkably swiftly.
Recent Reviews Mention...
“did an extraordinary job on time”
“polite efficient and quick”
“got my move done a lot faster than expected”
7. Friendliness
Nationwide Average: 8.91/10
Off-Load Moving consistently demonstrates exceptional hospitality, with their team repeatedly praised for being welcoming, respectful, professional, and maintaining a positive attitude, contributing to stress-free and personable customer experiences.
Recent Reviews Mention...
“make everyone feel welcomed”
“team was friendly”
“Very respectable”
8. Will Hire Again
Nationwide Average: 8.18/10
Off-Load Moving exhibits a remarkably high level of customer satisfaction and loyalty, with an overwhelming majority expressing keen interest in rehiring and recommending the company, despite a couple of dissatisfied voices.
Recent Reviews Mention...
“Will definitely recommend and use again”
“would hire again”
“highly suggest Offload”
9. Professionalism
Nationwide Average: 8.31/10
Off-Load Moving consistently exhibits high professionalism, demonstrating experienced, friendly, and efficient service across numerous customer accounts, highlighting their proficiency and respectful work ethic during moves.
Recent Reviews Mention...
“crew is experienced and professional”
“super professional and friendly”
“crew exhibited high professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Off-Load Moving demonstrates an exceptional commitment to customer satisfaction by promptly addressing and rectifying any issues, ensuring every aspect of their service meets or exceeds expectations.
Recent Reviews Mention...
“offered to fix a minor wall damage immediately”
“Briar made sure everything was done to our satisfaction”
“immediately bought and shipped a replacement for a broken unit”
11. Precision & Care
Nationwide Average: 8.01/10
Off-Load Moving consistently demonstrates meticulous care and precision in protecting customers' belongings, ensuring everything from furniture to delicate items is thoroughly wrapped, padded, and safely transported without damage.
Recent Reviews Mention...
“didn’t break or scratch a thing”
“make sure that all items get to the house safely”
“they insist on padding and wrapping”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
Briar, Gavin, Michael, Jalen, Zach | made moving process smooth and safe |
Briar | Briar and his team were so helpful |
Alex, Trey, Eric | polite efficient and quick |
Briar | Briar and his team did an amazing job |
Logan | phenomenal and professional work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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