With a home base in Norfolk, VA, SouthSide Moving and Storage extends its services to all of Hampton Roads including the city of Hampton. They have established their reputation on the unique principle of customizing and personalizing each of their moves to cater to the distinct requirements of their clients. Whether you are looking for movers in Hampton, VA, or moving services extending to the residential and commercial spectrum, military moves, or intrastate moves, SouthSide Moving and Storage is equipped to provide professional assistance. You can also avail their short or long-term storage solutions, piano moving services, and professional packing assistance. The company is a fully licensed, bonded, and insured operator, functioning all week long, 24/7. SouthSide Moving and Storage operates with clean trucks, equipped with the proper equipment, ensuring transparency with no hidden fees or charges.
SouthSide Moving and Storage
About SouthSide Moving and Storage
Additional Cities Served: Portsmouth, Suffolk, Kitty Hawk
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Local Moves
- Intrastate Moves
- Military Moves
- Piano Moving Services
- InHome Moves
- Professional Packing Services
- ShortTerm Storage Services
- LongTerm Storage Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of SouthSide Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
SouthSide Moving and Storage displays a notable disparity in customer experiences, with several clients expressing satisfaction and professionalism on one hand, but a significant majority reporting damaging, unprofessional service, and grievances over lost or mishandled items on the other.
Recent Reviews Mention...
“great experience with Southside”
“Southside got me moved the next day”
“would absolutely use them again”
2. Punctuality
Nationwide Average: 8.07/10
SouthSide Moving and Storage has exhibited inconsistent performance, receiving both high praise for timeliness and several complaints about delays and late arrivals.
Recent Reviews Mention...
“got me in and moved the next day”
“They were very responsive, punctual”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
SouthSide Moving and Storage receives mixed reviews, with some customers praising their exceptional value and competitive rates, while others criticize them for overcharging, inflated travel charges, and unexpectedly high final costs.
Recent Reviews Mention...
“quote was far better than other competitors”
“The rate was an exceptional value”
“took nearly $10,000 for a damaging move”
4. Communication
Nationwide Average: 7.53/10
SouthSide Moving and Storage appears to struggle significantly, with numerous customers reporting a lack of responsiveness, poor customer service, and an overall inability to effectively communicate or resolve issues.
Recent Reviews Mention...
“Matthew Jenkins walked me through every detail”
“Lynette was great to work with”
“office employees kept me very informed”
5. Stick to Prices
Nationwide Average: 5.99/10
SouthSide Moving and Storage overwhelmingly receives criticism for frequently charging more than originally quoted, often significantly so, with rare exceptions of honesty and open cost communication.
Recent Reviews Mention...
“no additional fees and stayed on budget”
“stuck to the video walkthrough quote”
“items left behind not as initially agreed”
6. Speed
Nationwide Average: 8.58/10
SouthSide Moving and Storage has received mixed reviews, with several customers praising their swiftness and efficiency, while a significant number found the movers to be slow, causing extended move times and dissatisfaction.
Recent Reviews Mention...
“finished ahead of schedule”
“quick all at the same time”
“moved us efficiently”
7. Friendliness
Nationwide Average: 8.91/10
SouthSide Moving and Storage experiences a polarized perception with customers reporting instances of high praise for politeness and professionalism alongside significant numbers of negative feedback highlighting unprofessional and rude behavior.
Recent Reviews Mention...
“Antoine, Calvin and Jordan were awesome”
“Antoine was professional and polite”
“kind”
8. Will Hire Again
Nationwide Average: 8.18/10
SouthSide Moving and Storage overwhelmingly receives feedback indicating that most customers would not choose to hire them again, with a notable few exceptions of highly satisfied individuals.
Recent Reviews Mention...
“can't recommend these guys enough”
“I'll be using them again soon”
“would absolutely use them again”
9. Professionalism
Nationwide Average: 8.31/10
SouthSide Moving and Storage displays overwhelmingly negative reviews, citing instances of unprofessional behavior, lack of proper supervision, and unqualified staff, despite a few reports of commendable service.
Recent Reviews Mention...
“Antoine was professional and polite”
“very polite, careful, and hard workers”
“crew was exceptional”
10. Conflict Handling
Nationwide Average: 4.07/10
SouthSide Moving and Storage repeatedly fails to adequately address, rectify, or take responsibility for damages and issues, often ignoring or denying claims and providing insufficient or no assistance.
Recent Reviews Mention...
“ignored my attempts to file a claim”
“no attempt to rectify the situation promptly”
“it shouldn't take 30 days to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
SouthSide Moving and Storage overwhelmingly receives negative feedback, with numerous reports of damaged goods and mishandled items, despite a few positive exceptions.
Recent Reviews Mention...
“Eric, Kevin, and Donte were careful”
“Steve, Tony, and Dion were careful with our items”
“worked very hard to protect my things”
Customer Insights
Cost: $ 599.00 from 6 reviews
Local Move Duration: 6 hours from 15 reviews
Great Crew Members
| Matthew Jenkins, Antoine, Calvin, Jordan | Matthew Jenkins helped set everything up, Antoine, Calvin, and Jordan worked extremely hard |
| Lynette,Antoine | Lynette handled my project excellently, Antoine was thorough |
| the packer and organizer | the packer and organizer was awesome and really knew his stuff |
| Eric, Kevin, Donte | kind, careful, and quick |
| Steve,Tony,Dion | They were hardworking, capable, careful, and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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