Located in Virginia Beach since 2013, Two Men and a Truck is a national moving company with locations from coast to coast. In Virginia Beach, VA, Two Men and a Truck offers local and long-distance moves, packing, loading/unloading, on-site moves, and storage solutions. This company also specializes in senior moves and downsizing, making it a perfect option for seniors and their families. Founded on the values of community service, honesty, and friendliness, Two Men and a Truck is one of the fastest-growing moving companies in the country. If you're considering your options, you may want to check out the list of experienced movers serving Virginia Beach, VA, to compare. With hundreds of five-star reviews, this is one of Virginia's top moving options.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Chesapeake, Norfolk, Hampton, Poquoson, Smithfield, NewportShow More >
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Furniture disposal
- Home or business renovations
- Foreclosure or eviction cleanouts
- Removal of unwanted items from garage cleaning, estate cleaning, or business cleaning
Authorized
for Interstate Moves
Last Checked: 12/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally receives high praise for their professionalism, efficiency, and care during moves, though they have faced a handful of serious complaints regarding issues such as unexpected charges and disrespect for customers' belongings.
Recent Reviews Mention...
“used them in the past and it was fine”
“unprofessional with no respect for belongings”
“made the physical move nearly stress-free”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally receives positive feedback for being on time and prompt with their service, although there are a few instances of delays and late arrivals mentioned.
Recent Reviews Mention...
“showed up on time”
“The movers came on time”
“took way too long with the move”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck receives mixed reviews with some customers finding their services very affordable and great value for money, while a significant number of reviewers consider them overpriced and criticize hidden fees and costs not justifying the service.
Recent Reviews Mention...
“very expensive for quality of service”
“so affordable”
“Charged me $220 more than what he said”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck generally receives high praise for a seamless booking process, responsive and courteous office staff, and responsive customer service, although there are notable instances of dissatisfaction including unresponsiveness, rudeness, and poor follow-up.
Recent Reviews Mention...
“booking process was easy”
“office staff was responsive”
“quick to answer or email”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck has received mixed feedback, with some customers reporting charges that exceeded initial quotes and others confirming that costs aligned with or were lower than estimates.
Recent Reviews Mention...
“did not stick to quoted price”
“extra moving insurance was a scam”
“Final cost was in line with the estimate”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck generally receives high praise for efficient and fast services, with several customers noting quick moves and the company consistently finishing within or below the estimated time frames, despite a few reports of slower service causing dissatisfaction.
Recent Reviews Mention...
“had to take everything out by hand”
“worked quickly”
“They were efficient”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives high praise for its staff being respectful, courteous, and professional, though there are isolated incidents of rudeness and unprofessionalism mentioned.
Recent Reviews Mention...
“Rachael was friendly”
“respectable men”
“they manage to be professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck generally receive positive feedback with numerous customers expressing satisfaction and an intent to recommend or rehire, alongside a smaller group of dissatisfied customers who had negative experiences and would not use their services again.
Recent Reviews Mention...
“wouldn't use them again for leaving items behind”
“would not hire again due to negative experience”
“made the physical move nearly stress-free”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck generally receives high praise for their professional conduct and work ethic, despite a few reports of unprofessional behavior and lack of training.
Recent Reviews Mention...
“should have better training for employees”
“unprofessional and mishandled items”
“professional office staff and movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck shows highly inconsistent behavior, with some instances of quick and satisfactory resolutions but a predominant number of complaints about inadequate responses and failure to effectively address issues.
Recent Reviews Mention...
“gave up and left items behind”
“quickly responded and resolved the issue”
“very disappointed in handling the damage claim”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck generally receives high praise for their meticulous and protective approach, although there are several instances of dissatisfaction due to damage and inexperienced handling.
Recent Reviews Mention...
“boxes and furniture damaged, belongings destroyed”
“they take really good care of your items”
“packers had little experience”
Customer Insights
Cost: $ 6356.00 from 5 reviews
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 6 hours from 8 reviews
Great Crew Members
Rachel | office staff was friendly and professional |
Marcus, Wayne | exceptional, even re arranged furniture |
Anthony, DeShaun | they moved me out of state and were awesome |
Wayne, DeShawn, Rachel, Kim | Wayne and DeShawn helped with heavy stuff, Rachel and Kim were awesome at the office |
Kim, Rob, Chauncy, Dustin, Leondre | Kim for best customer service, crew for exceptional move work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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