AAAA Self Storage & Moving is a full-service moving company that has been operating since 1973, offering self-storage solutions along with their Trusted Movers Network, which provides various crew sizes, trucks, and time slots for moves at affordable prices. The company is not only based in Norfolk, VA but has multiple locations such as Arlington, Brunswick, Charlottesville, Chesapeake, Chester, Colonial Heights, and Forest, including Staunton, VA. If you are looking for various moving services, you can consider checking out the movers in Staunton, VA page on our website which provides a list of top-notch moving professionals in the city. AAAA Self Storage focuses on providing ready-to-rent storage units in both climate and non-climate controlled types and offers month-to-month leases, easy bill payment options, security, and safety for customers.
AAAA Self Storage & Moving
About AAAA Self Storage & Moving
Additional Cities Served: Waynesboro, Lexington
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Lastminute moving
- Hourly moving
- Packing services
- Storage services
- Commercial moving
- Furniture moving
Have feedback for AAAA Self Storage & Moving?
Error. Please try again later.
Summarized Review of AAAA Self Storage & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
AAAA Self Storage & Moving is generally perceived positively, with customers praising the excellent and friendly staff, personalized customer service, and the professional nature of their experiences, despite isolated grievances regarding price and rudeness.
Recent Reviews Mention...
“staff was excellent”
“Wonderful personalized customer service ”
“they were polite and helpful”
2. Affordability
Nationwide Average: 7.69/10
AAAA Self Storage & Moving has received mixed feedback, with some customers praising its great discounts and affordable prices, while others express concerns about high costs and rapid price increases.
Recent Reviews Mention...
“is affordable”
“She will rip you off”
“Units are way overpriced”
3. Communication
Nationwide Average: 7.53/10
AAAA Self Storage & Moving generally receives high praise for its excellent customer service, with customers frequently noting the staff's helpfulness, patience, and ability to resolve issues effectively, though a small number of reviews point towards certain instances of rudeness and communication difficulties.
Recent Reviews Mention...
“always worked with me”
“Personalized customer service implies good communication ”
“Anna in the front office was very patient”
4. Stick to Prices
Nationwide Average: 5.99/10
AAAA Self Storage & Moving is frequently criticized for not honoring initial quotes, with customers experiencing unexpected price increases and inconsistent billing.
Recent Reviews Mention...
“She will rip you off”
“Prices went up quickly”
“Misquoted fees and inconsistent billing.”
5. Friendliness
Nationwide Average: 8.91/10
AAAA Self Storage & Moving consistently receives praise for its polite, helpful, and welcoming staff, although there are a few dissenting opinions regarding some unfriendly encounters.
Recent Reviews Mention...
“staff was friendly”
“they were helpful and kind at the front desk”
“Anna is an absolute sweetheart”
6. Will Hire Again
Nationwide Average: 8.18/10
AAAA Self Storage & Moving is typically highly recommended by most customers, with many expressing a strong intention to reuse or suggest their services, though there are a few instances of strong dissatisfaction leading to customers refusing to hire them again.
Recent Reviews Mention...
“would hire again”
“never had any issues”
“would use AAAA again”
7. Professionalism
Nationwide Average: 8.31/10
AAAA Self Storage & Moving generally receives high praise for its staff's excellent care and professional demeanor, though there are concerns about occasional rudeness and a need for increased professionalism in some instances.
Recent Reviews Mention...
“rude and threatening staff”
“Lissette provides excellent care”
“needs to be more professional staffing”
8. Conflict Handling
Nationwide Average: 4.07/10
AAAA Self Storage & Moving generally receives praise for efficiently settling issues and taking immediate action, although there has been at least one instance of an ineffective resolution.
Recent Reviews Mention...
“manager Lissy took the time to resolve issues”
“settled issues efficiently”
“things got settled immediately after explaining”
9. Precision & Care
Nationwide Average: 8.01/10
AAAA Self Storage & Moving has received mixed reviews, with some customers praising their efforts to keep items safe, while others have reported instances of damage and theft.
Recent Reviews Mention...
“Really takes the utmost efforts to keep my things safe.”
“our property was damaged and stolen”
“there was actual water damage to items”
Great Crew Members
| Anna | Provided great customer service. |
| Anna | made a complicated situation a lot smoother |
| Anna | Anna provided amazing customer service. |
| Anne | Anne was very pleasant and helpful |
| Anna | Always kind and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact AAAA Self Storage & Moving
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Staunton Moving Services
Nearby Cities
