Regency Moving and Storage is a family-owned and operated business that has been serving Virginia since 1987. The company is based in Woodbridge and Richmond, Virginia, with a service area that covers various cities across the state. Among the areas they serve, you'll find them among the movers in Hampton, VA. They provide a wide range of services, including local, long-distance, and international moving for both residential and commercial clients. In addition to moving, the company offers packing services, storage solutions, and sells discounted packing materials. With a fleet of 30 trucks and two warehouse locations, Regency prides itself on its commitment to excellence, rapid service, customer satisfaction, and providing world-class moving services.
Regency Moving and Storage
About Regency Moving and Storage
Additional Cities Served: Fredericksburg, Herndon, Fairfax, Manassas Park, Vienna, Falls ChurchShow More >
Moving Services
- Local Moving Services
- Long Distance Moving Services
- International Moving Services
- Office Moving Services
- Packing Services
- Storage Services
- Boxes Services
- Free Estimates
- Affordable Moving Services
- Personalized Care
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Regency Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Regency Moving and Storage overwhelmingly receives high praise for their professional, efficient, and reliable moving services, though a few isolated complaints highlight negative experiences.
Recent Reviews Mention...
“used them twice and will use again”
“Trustworthy and terrific service”
“Wonderful, professional staff and great experience”
2. Punctuality
Nationwide Average: 8.07/10
Regency Moving and Storage consistently demonstrates reliability and timeliness, with nearly all reviews praising them for being on schedule or even early.
Recent Reviews Mention...
“staff are timely”
“showed up on time”
“were running late but updated and arrived earlier than revised ETA”
3. Affordability
Nationwide Average: 7.69/10
Regency Moving and Storage is overwhelmingly perceived as offering competitive, reasonable prices providing great value, despite a few concerns over pricing discrepancies.
Recent Reviews Mention...
“mid-priced bid but provided great value”
“significantly more expensive than quoted”
“pricing is competitive”
4. Communication
Nationwide Average: 7.53/10
Regency Moving and Storage generally receives high praise for its responsive and helpful staff, with great pre-move communication and efficient handling of concerns, despite a few reports of difficulty communicating with the owner.
Recent Reviews Mention...
“staff are responsive”
“Great communication pre-move”
“Communication pre-move was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Regency Moving and Storage generally maintains a high level of accuracy and fidelity to their initial estimates, with the majority of feedback indicating satisfaction despite a few complaints about significant overcharges.
Recent Reviews Mention...
“Accurate estimate from the start”
“Gave us an accurate estimate from the start”
“move was bigger than anticipated and it wasn't a problem”
6. Speed
Nationwide Average: 8.58/10
Regency Moving and Storage is overwhelmingly praised for their efficiency, rapid work pace, and their ability to complete moves promptly, often ahead of schedule, despite a couple of reports of rushed service or intentional delays.
Recent Reviews Mention...
“efficient in their work”
“packed up in less than 3 hours, moved in within 3 hours”
“Completed move including packing, loading, and unpacking promptly”
7. Friendliness
Nationwide Average: 8.91/10
Regency Moving and Storage consistently receives praise for their helpful, courteous, and respectful staff, despite a few negative remarks about certain individuals.
Recent Reviews Mention...
“incredibly helpful staff”
“Movers were kind and very respectful”
“how friendly the movers were”
8. Will Hire Again
Nationwide Average: 8.18/10
Regency Moving and Storage has overwhelmingly positive feedback, with the vast majority of customers expressing strong loyalty and a clear intention to use their services again, despite a few isolated cases of dissatisfaction.
Recent Reviews Mention...
“will definitely use them again”
“recommend this company”
“Excellent experience overall”
9. Professionalism
Nationwide Average: 8.31/10
Regency Moving and Storage is overwhelmingly perceived as highly professional, helpful, and respectful, despite isolated incidents of unprofessional behavior from the owner and certain crew members.
Recent Reviews Mention...
“very helpful and professional”
“Hard-working, strong, respectful crew”
“staff was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Regency Moving and Storage exhibits mixed responses, with some customers applauding their efforts to amend issues while others criticize their lack of responsiveness or adequate compensation.
Recent Reviews Mention...
“No issues mentioned, assuming willing to right any potential wrong”
“owner was dismissive and unhelpful”
“did not respond to issue or try to make it right”
11. Precision & Care
Nationwide Average: 8.01/10
Regency Moving and Storage is overwhelmingly praised for their meticulous and efficient handling, despite a few reports of carelessness and damage.
Recent Reviews Mention...
“took excellent care of our belongings”
“Packers and movers were efficient and careful”
“did not break or damage ANYTHING”
Customer Insights
Local Move Duration: 5.5 hours from 4 reviews
Great Crew Members
| Cliff | responsive and timely service |
| Cliff | Patient and easy to work with |
| Mr. Krug | gave a fair estimate prior to the move |
| Cliff | Patient and easy to work with |
| Alex, Lopez, Charlie | flawless, perfect move, and I regret not tipping more |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Hampton Moving Services
