Founded in 1964, United Moving & Storage is headquartered in Bremerton, Washington, and offers local and long-distance moving services across the United States. As an agent of United Van Lines, the company is part of a network of over 1,000 affiliated agencies operating in 135 countries. United Moving & Storage specializes in corporate, military, and residential relocations, as well as packing, shipping, and storage services. Additionally, they provide over 45,000 square feet of storage space in Washington for household items, RVs, boats, and vehicles, along with senior transition services for downsizing and organizing. For more information about moving services in the area, check out the premier movers of Bremerton, WA.
United Moving & Storage
About United Moving & Storage
Additional Cities Served: Bremerton, Bainbridge Island, Bonney Lake, Port Angeles, Monroe, Port OrchardShow More >
Moving Services
- Local Moving Services
- LongDistance Moving Services
- Interstate Moving Services
- International Moving Services
- Senior Transition Services
- Corporate Relocations
- Military and Residential Relocations
- Professional Packing Services
- Shipping and Storage Services
- Household Storage Services
Washington Moving License
Active
Last Checked: 08/04/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of United Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
United Moving & Storage receives mixed reviews but leans significantly towards high satisfaction and efficiency in their services, with many customers highlighting their professionalism, helpfulness, and excellent moving experience.
Recent Reviews Mention...
“Avoid this mover at all costs!”
“felt scammed and gave the lowest score possible”
“Booking agent was easy to work with”
2. Punctuality
Nationwide Average: 8.07/10
United Moving & Storage has a divided reputation with significant complaints about delays and failures to show up, but equally strong praise for their timely arrivals and efforts to meet schedules during moving endeavors.
Recent Reviews Mention...
“continuous delays and no-show”
“They never arrived when promised.”
“Showed up at both sites during moving day”
3. Affordability
Nationwide Average: 7.69/10
United Moving & Storage receives mixed reviews; while a significant number of customers found their prices reasonable and reported substantial savings, others felt they were charged unfairly or experienced pricing issues such as underquoting and unexpected charges.
Recent Reviews Mention...
“felt scammed regarding the pricing”
“aggressively pushed for uncommon payment methods”
“found out they were not DOT compliant”
4. Communication
Nationwide Average: 7.53/10
United Moving & Storage displays a polarizing performance with experiences ranging from inadequate communication practices and unresponsiveness to exceptional customer service, prompt responsiveness, and professionalism, leading to a divided customer perception.
Recent Reviews Mention...
“Got passed between two teams without explanation.”
“Booking agent was easy to work with”
“easy to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
United Moving & Storage has mixed reviews, with some customers praising them for final costs being lower than estimated or sticking to their quotes, while others experienced higher charges than initially quoted or faced issues with deposits and estimates.
Recent Reviews Mention...
“quoted one price but charged another”
“took a deposit and did not refund upon cancellation”
“did not stick to what was promised”
6. Speed
Nationwide Average: 8.58/10
United Moving & Storage has received mixed reviews, with some customers reporting significant delays and dissatisfaction, while others praise their quick and efficient moving services.
Recent Reviews Mention...
“24 wasted hours and continuous reschedules”
“extremely slow move”
“They are taking too long to move my things.”
7. Friendliness
Nationwide Average: 8.91/10
United Moving & Storage overwhelmingly receives praise for their consistently kind, approachable, and friendly service, despite a few criticisms regarding perceived rudeness.
Recent Reviews Mention...
“always kind”
“friendly and approachable”
“nicest people that work there”
8. Will Hire Again
Nationwide Average: 8.18/10
United Moving & Storage experiences significant polarization in customer sentiment, with some customers exhibiting strong loyalty and satisfaction, while a notable segment expresses a definite unwillingness to engage their services again.
Recent Reviews Mention...
“Would definitely not hire again.”
“would give no stars if possible”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
United Moving & Storage generally receives high praise for their efficient, courteous, and professional behavior, despite a few reports of unprofessionalism and theft.
Recent Reviews Mention...
“Unprofessional to repack items without permission.”
“kind and professional”
“Driver and loaders/unloaders were efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
United Moving & Storage overwhelmingly demonstrates a lack of accountability and responsiveness in addressing customer issues, despite a few instances where they acted swiftly to resolve problems.
Recent Reviews Mention...
“Still involved in the insurance claim process.”
“zero accountability and no communication”
“unwilling to compensate properly”
11. Precision & Care
Nationwide Average: 8.01/10
United Moving & Storage shows a mixed performance with several customers praising careful handling and packing of their belongings, while a contrasting number report significant mishandling resulting in damage and loss.
Recent Reviews Mention...
“Multiple boxes were lost and items damaged.”
“careful with items to avoid damage”
“took my easy chair apart carefully”
Customer Insights
Local Move Duration: 5 hours from 3 reviews
Great Crew Members
Sara,Ashley | Sara and Ashley made this move excellent. |
Andrew, Nicki | best at their involvement and ensured smooth move |
John,David,Alex,Travis | performed with teamwork and professionalism |
Bobby, Alex, Jerit | Bobby, Alex, Jerit did an amazing job throughout the move |
Andrew, John | provided exceptional service and efforts |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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