Pack it Up Moving LLC is a family-owned business headquartered in Kennewick, WA with over 30 years of experience in the moving industry. They provide a variety of services, including residential and commercial, long-distance moving, vehicle transportation, and specialty services such as moving pianos and pool tables. The company also provides free moving services to local homebuyers, transporting household goods for non-profit organizations, and furniture assembly. They cover several areas in Washington state, including Kennewick, Pasco, Prosser, Richland, Sunnyside, and Walla Walla. The company prides itself on professional customer service, affordable rates, and a personalized moving experience.
Pack it Up Moving LLC

About Pack it Up Moving LLC
Additional Cities Served: Pasco, Richland, Sunnyside, West Richland, Grandview, College PlaceShow More >
Moving Services
- Residential Moving Services
- Commercial & Industrial Moving
- Interstate & Long Distance Moving Services
- Pianos & Specialty Items Moving
- Vehicle Transportation Services
Washington Moving License
Active
Last Checked: 08/04/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Pack it Up Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pack it Up Moving LLC is mostly praised for its professionalism, efficiency, and excellent service, though it has faced a few harsh criticisms from some customers.
Recent Reviews Mention...
“worst company ever!!!”
“great company and worked quickly”
“great service for a great price”
2. Punctuality
Nationwide Average: 8.07/10
Pack it Up Moving LLC has mixed reviews, with a number of customers praising their timeliness and same-day service, while others report significant delays, poor communication regarding tardiness, and instances of complete no-shows.
Recent Reviews Mention...
“they came the next day”
“on time”
“Same day service indicates punctuality”
3. Affordability
Nationwide Average: 7.69/10
Pack it Up Moving LLC receives mixed feedback with numerous customers finding their prices reasonable and fair, yet a significant minority experienced issues with costs significantly exceeding initial quotes.
Recent Reviews Mention...
“Started at $420..ended up paying $1480”
“great price”
“Very fair price suggests affordability”
4. Communication
Nationwide Average: 7.53/10
Pack it Up Moving LLC has received mixed reviews, with some customers praising their professionalism, responsiveness, and ability to communicate effectively, while others experienced significant issues such as unresponsiveness, failure to communicate about changes or issues, and general poor communication practices.
Recent Reviews Mention...
“can't produce the signed contract”
“The owner's response was dismissive”
“communicative and timely”
5. Stick to Prices
Nationwide Average: 5.99/10
Pack it Up Moving LLC has a reputation for often failing to honor the initial quotes, resulting in a majority of customers experiencing unexpected and significant price increases.
Recent Reviews Mention...
“Started at $420..ended up paying $1480”
“surprised by a few charges at the end”
“did not stick to the quoted price, charged for unused boxes”
6. Speed
Nationwide Average: 8.58/10
Pack it Up Moving LLC generally receives high praise for quick and efficient service, though there are a few reports of slower performance and issues with timely completions.
Recent Reviews Mention...
“worked quickly and efficiently”
“Same day service implies speediness”
“got me moved in under two hours”
7. Friendliness
Nationwide Average: 8.91/10
Pack it Up Moving LLC garners predominantly positive perceptions for their respectful, courteous, and friendly staff, despite a few critical accounts of unprofessional behavior.
Recent Reviews Mention...
“HORRIBLE ATTITUDES!”
“guys are very respectful”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Pack it Up Moving LLC appears to have received an overwhelmingly positive response from the majority of customers, indicating a strong likelihood that they would use the company's services again, despite a minority expressing strong dissatisfaction and a disinclination for future engagements.
Recent Reviews Mention...
“DO NOT USE!!”
“highly recommend”
“highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Pack it Up Moving LLC receives mixed feedback, with accounts of high professionalism, hard work, and respectful behavior from the crew often overshadowed by numerous complaints of unprofessional conduct, unethical behavior, and issues with reliability.
Recent Reviews Mention...
“Mover stoned”
“Mover hid broken item and lied”
“100% professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Pack it Up Moving LLC consistently fails to fulfill promises to rectify issues, demonstrating a lack of accountability and resolution in customer disputes.
Recent Reviews Mention...
“Took 5 days to get my tools back”
“Owner was dismissive, offering lunch for damages”
“it's been 2 weeks and nothing's been done”
11. Precision & Care
Nationwide Average: 8.01/10
Pack it Up Moving LLC generally receives high praises for their careful and attentive handling of belongings, though they have faced some serious complaints regarding breakages and issues with item care from a minority of customers.
Recent Reviews Mention...
“Things broken, stolen, still missing items”
“They broke some of my items”
“careful with all my belongings”
Customer Insights
Cost: $ 1211.00 from 6 historical data points
Great Crew Members
Robert, Vincent | Robert and Vincent were super friendly and careful |
Robert, Chaz | so helpful and went above and beyond |
Chaz, Robby | did a good and quick job |
Robert | took his time to pad and wrap all belongings |
Robert | recommended to call Robert from Pack it up Moving |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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