Smooth Moves

Ranked Top 10 Best Movers in Yakima, WA

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Good
based on 921+ data points
Circle Info

About Smooth Moves

Smooth Moves is a full-service moving company in Kennewick serving Walla Walla and the Tri-Cities area. Since 2003, it has been dedicated to providing customers with personalized service and competitive rates on all their moves, whether they be residential and commercial relocations, storage unit moves, or hot tub and upright piano moves. It also offers furniture delivery and staging to those who need an extra hand getting their new home ready. Smooth Moves can help you relocate out of state with ease if you’re looking to move nationally or internationally. With over 15 years of experience in the industry, it will make sure everything gets done on time and with care, from packing to transporting to unpacking. Clients who mention Smooth Moves’ website get free boxes when they book their next interstate move with the company. If you're based in Yakima and looking for reliable movers in Yakima, WA, make sure to explore all your options.

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Moving Services

  • Commercial Moving
  • Residential Moving
  • OutofState Moving

Washington Moving License

Active

Last Checked: 08/04/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2013092

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Yakima, WA 2024 award
Top 3 Movers in Yakima, WA 2023 award
Top 3 Movers in Yakima, WA 2022 award
Top 3 Movers in Yakima, WA 2021 award
Top 3 Movers in Yakima, WA 2020 award

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Summarized Review of Smooth Moves

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.1/10

Nationwide Average: 8.44/10

Comment Dots

Smooth Moves is overwhelmingly praised for providing exceptional moving services, with clients highlighting their professionalism, efficiency, and the care taken during moves, despite a few isolated reports of negative experiences.

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Recent Reviews Mention...

best moving experience I have had

Kelby and Jason did a great job

smooth moves is a great company to use

2. Punctuality

9.02/10

Nationwide Average: 8.07/10

Comment Dots

Smooth Moves generally maintains a reputation for being timely and prompt, with many customers highlighting their on-time arrivals and quick accommodation of schedule changes, despite a few instances of delays and late arrivals.

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Recent Reviews Mention...

They were on time

on time

promptness on unloading day

3. Affordability

8.51/10

Nationwide Average: 7.69/10

Comment Dots

Smooth Moves is consistently praised for providing great value, fair pricing, and cost-effective services, despite a few mentions of unexpected costs and comparisons with higher bids.

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Recent Reviews Mention...

great value

prices were more than fair

excellent price

4. Communication

7.85/10

Nationwide Average: 7.53/10

Comment Dots

Smooth Moves generally excels with responsive and attentive customer service, though there are a few notable instances of poor follow-through and unresponsiveness creating a mixed but predominantly positive impression.

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Recent Reviews Mention...

crew were responsive

great communication

staff were very friendly and helpful

5. Stick to Prices

6.22/10

Nationwide Average: 5.99/10

Comment Dots

Smooth Moves has mixed reviews with some customers praising their consistency and transparency, while others report being overcharged or billed for more than the original quote.

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Recent Reviews Mention...

tried to overcharge me for weight

Bill was less than quoted

there were no surprises

6. Speed

9.15/10

Nationwide Average: 8.58/10

Comment Dots

Smooth Moves predominantly receives praise for their efficiency and quick performance, although a few customers had experiences with slower service.

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Recent Reviews Mention...

guys were very fast/efficient

got the job done in less time expected

worked quickly

7. Friendliness

9.57/10

Nationwide Average: 8.91/10

Comment Dots

Smooth Moves consistently impresses with its staff's pleasant demeanor, showing kindness, respect, and compassion that make working with them a personable and enjoyable experience.

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Recent Reviews Mention...

very pleasant

kind, respectful, compassionate

crew was friendly

8. Will Hire Again

8.87/10

Nationwide Average: 8.18/10

Comment Dots

Smooth Moves has overwhelmingly positive feedback, with customers frequently expressing their satisfaction and intent to use their services again, despite a small number of dissatisfied customers.

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Recent Reviews Mention...

best moving experience I have had

It was a great experience

really enjoyed their help and would hire again

9. Professionalism

8.7/10

Nationwide Average: 8.31/10

Comment Dots

Smooth Moves generally receives high praise for efficient, hard-working, and professional conduct, although there are a few reports of unprofessional behavior.

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Recent Reviews Mention...

really professional

they worked efficiently and hard

crew's professionalism

10. Conflict Handling

3.11/10

Nationwide Average: 4.07/10

Comment Dots

Smooth Moves appears to be generally unresponsive and uncooperative, with several reports of neglecting to address issues and damages, despite a few instances where they attempted to make amends with discounts and refunds.

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Recent Reviews Mention...

did not respond to communication to resolve issues

did not demonstrate willingness to right a wrong

did not care about the damage done

11. Precision & Care

8.56/10

Nationwide Average: 8.01/10

Comment Dots

Smooth Moves generally receives high praise for their meticulous and attentive approach, though there are isolated instances of dissatisfaction due to damages and mishandling.

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Recent Reviews Mention...

No scratches or damage to any of my belongings

cares about your items when moving

set up heavy file cabinets without issue

Customer Insights icon

Customer Insights

Local Move Duration: 4.25 hours from 6 reviews

Great Crew Members icon

Great Crew Members

Dan Lane, Kelby BellThese guys were strong and very efficient
Kelby, JasonKelby and Jason did a great job
Kelby James, Jasonhard work and great help during the move
Trey, JamesTrey and James were awesome and worked quickly
Kelby, Cameronabsolutely AMAZING, fast and efficient, handled stuff with care
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Smooth Moves

Location
516 E 1st Ave Ste C, Kennewick, WA, 99336
Phone
(509) 460-8158
Link
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